Hsieh brought to light the importance of developing a culture within the organization. Zappos has a 10 values list, as shown below

1. Deliver WOW Through Service

2. Embrace and Drive Change

3. Create Fun and A Little Weirdness

4. Be Adventurous, Creative, and Open-Minded

5. Pursue Growth and Learning

6. Build Open and Honest Relationships with Communication

7. Build a Positive Team and Family Spirit

8. Do More with Less

9. Be Passionate and Determined

10. Be Humble

• Diversity enhances creativity. People from different places, ethnicities, and lifestyles can bring fresh ideas to an older corporation.

• Diversity enhances image. When a company can present itself as diverse, clients and buyers respond positively.

• Diversity improves outreach. Employees from different parts of the world or different communities can help a corporation to understand and reach out to new markets.

• Diversity improves morale. When employees of all backgrounds and abilities feel valued, they are more likely to be loyal, engaged, and productive.

I learned about the three Key characteristics of Globalization.

1. Political

   When considering the global expansion of an organization you need to consider the political stance of the country. This will help you with knowing how to advertise your organization properly.

2. Economic

   You must take into consideration the economic state of the country you are trying to expand your business. If you use a common material you might suffer but if you use a less common material you will reap the benefits as it is sought after, supply and demand.

3. Cultural

   You must also respect the culture of the country you are moving the business into. You may appear insensitive or offensive if you disregard or ignore the culture you may lose business or not succeed at all.

An example of this would be the Blockbuster vs. Netflix era. Blockbuster refused to go online which was becoming increasingly popular meanwhile netflix listened to the people and offered online services. The Blockbuster Vs. Netflix era is a good add on to this module ad it explains the importance of adapting with society and it's demands.

Strategic Objectives and Analysis

Consider the factors, political, economic, social, technological, environmental, and legal.

Step 2:

Strategic Formulation

Once you have gathered the information in step one you start to form the strategic goals. You take the data learned from the previous step factors and formulate it into solid goals.

Step 3:

Strategic Implication

Once you have cemented the goals you need to then execute them as well. "Recall a good plan is not enough- the right action will determine success or failure." (Required reading Module 4)

Step 4:

Strategic Evaluation and Control

After you have implemented the steps you are not finished. You must keep an eye on the project, as it is ever-changing and moving.

1. Identify the Problem

   • When deciding, you must first figure out the problem or action you are deciding about. This will be the main point of focus when making the decision.

2. Establish Decision Criteria

   • This step considers the aspects following the decision-making process. The consequences, the benefits, and other elements.

3. Weigh Descision Critieria

   • For this step you will be weighing the importance of your decision and finding the correct priority for the decision making.

4. Generate Alternatives

   • This step is to create other possible decisions to make in case the primary decision is not the best option.

5. Evaluate Alternatives

   • When doing the previous step you should create multiple types of alternative decisions. This step is to decide which of those alternative decisions is the best alternative.

6. Select Best Alternative

   • After all of the previous steps you must make a choice on which is the best decision maker. This step is to go through all the possible decisions you could make and finalize your decision.

1) The first phase is creativity. Creativity is the phase marked as the early development of an organization.

2) The second phase is direction, finding direction is a strong phase in growth, this phase will help organizations find the direction they wish to go in.

3) The third phase is delegation, this is when the management system is usually applied such as middle management, upper management, and lower management.

4) The fourth phase is coordination, being coordinated as an organization is highly important as you need to have similar goals for the organization to succeed.

5) The fifth phase is collaboration, this phase is the collaboration of the different employees to strengthen the organization.

The steps for recruiting and selecting future employees are a multitude of steps. The steps are Advertising Openings and Recruiting Candidates, Screening Applicants, Preliminary Phone Interviews, Face‑to‑Face Interviews and Selection, and The Job Offer.

While the terms leadership and management seem to be the same and can be used interchangeably there are some differences. Managers are more about having motivation and giving out orders toward an end goal, managers have more of a transactional relationship. Leadership is more about emotional appeal, and creating bonds. Leadership is more of an emotional relationship.

The PDCA is a four-step plan management style. It is used in organizations to control and expand on business and continue growing as an organization.