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      <pubDate>2023-07-02 14:05:20 UTC</pubDate>
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         <title>Fast Customer Service</title>
         <author>ssroseboroug</author>
         <link>https://padlet.com/ssroseboroug/7ajhv1yo42zypxz3/wish/2636566294</link>
         <description><![CDATA[<div>1. Raises Your Competitive Advantage</div><div>2. Wins Repeat Customers</div><div>3. Enhances Customer Satisfaction</div><div>4. Establishes Customer Trust</div>]]></description>
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         <pubDate>2023-07-02 14:06:51 UTC</pubDate>
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         <title>Service etiquette </title>
         <author>ssroseboroug</author>
         <link>https://padlet.com/ssroseboroug/7ajhv1yo42zypxz3/wish/2636566345</link>
         <description><![CDATA[<div>1.&nbsp; Assists in building strong relationships.</div><div>2.&nbsp; Aid people in avoiding negative situations.</div><div>3.&nbsp; Encourages cross cultural awareness.</div><div>4.&nbsp; Provides a positive impact on people around you.</div><div>5.&nbsp; Builds confidence, self esteem, and awareness.</div>]]></description>
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         <pubDate>2023-07-02 14:07:05 UTC</pubDate>
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         <title>Active listening</title>
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         <description><![CDATA[<div>1. Active listening builds trust and strong relationships</div><div>2. Active listening can help you to resolve conflict</div><div>3. Active listening prevents you from missing important information</div><div>4. Active listening helps you to build more knowledge</div>]]></description>
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         <title>Empathize</title>
         <author>ssroseboroug</author>
         <link>https://padlet.com/ssroseboroug/7ajhv1yo42zypxz3/wish/2636566509</link>
         <description><![CDATA[<div>1. Showing empathy helps you look at things from your customer’s perspective</div><div>2. Showing empathy helps you overcome being biases</div><div>3. Showing empathy helps create a genuine connection</div>]]></description>
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         <pubDate>2023-07-02 14:07:48 UTC</pubDate>
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         <title>Problem solving </title>
         <author>ssroseboroug</author>
         <link>https://padlet.com/ssroseboroug/7ajhv1yo42zypxz3/wish/2636566584</link>
         <description><![CDATA[<div>1. Problem solving can Improving performance</div><div>2. Problem solving can improve your ability to work under pressure</div><div>3.Problem solving helps improve customer satisfaction&nbsp;</div><div>4.Problem solving increase customer loyalty and sales&nbsp;</div>]]></description>
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         <pubDate>2023-07-02 14:08:08 UTC</pubDate>
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         <title>Demonstrate customer appreciation </title>
         <author>ssroseboroug</author>
         <link>https://padlet.com/ssroseboroug/7ajhv1yo42zypxz3/wish/2636566626</link>
         <description><![CDATA[<div>1.Customer appreciation can increase customer lifetime value&nbsp;</div><div>2. Customer appreciation can boost brand reputation&nbsp;</div><div>3. Customer appreciation offers great support during a crisis&nbsp;</div><div>4. Customer appreciation helps with differentiation from competitors&nbsp;</div>]]></description>
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         <pubDate>2023-07-02 14:08:21 UTC</pubDate>
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