https://padlet.com/kjfisher/78xzv1um03g75dls Please add your comments underneath these two questions en-us 2022-03-08 09:28:23 UTC 2022-04-25 10:17:19 UTC hello@padlet.com kjfisher https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083628323

Emails to Schools sent by the ALs 3 times a year

Ad hoc emails, e.g. about empty reading lists, etc.

TeachLearn pages

Library website's Staff page

Library FAQs

Annual Reports

Reports to School Academic Committees (both paper and verbal)

Welcome email to new staff – sometimes followed up with an induction

Through existing Library comms channels, e.g. Twitter, etc. 

Occasional attendance at School staff training events / Away Days, etc.

Occasional features in School / service newsletters

]]> 2022-03-08 09:29:54 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083628323 kjfisher https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083628812 2022-03-08 09:30:16 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083628812 kjfisher https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083631112

I find emails can sometimes trigger an academic into emailing you about another, unrelated issue (it reminds them that we are here!) but quite often I suspect emails we send are fled away to "read later" and then that time never comes...

I think FAQs are a very efficient way of connecting staff and students to answers they need, but I don't think they are used by everyone and we need to promote these a lot more.

Welcome emails set us of on the right foot, and these are crucial-I know not all staff follow up to make a meeting, but its good PR.

The most effective way to get messages across is to attend school events, especially committee meetings. Any misconceptions or issues can often be ironed out there and then and things formally minuted.

]]> 2022-03-08 09:31:54 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083631112 libcmr https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083654224 Some Schools have Library Committees -these are often a good way of getting a Library "cheerleader" within the School who can help spread our messages.]]> 2022-03-08 09:46:10 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083654224 https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083806922 Emails - usually prompt some engagement from staff (even if not about the issue we contacted them about). Expected method of communication and we know staff should be looking at their emails regularly so I still think this a valuable comms method. 
Annual reports - I like these, especially now they are more succinct. I know we do put them on the staff website as well as emailing them around but I am not sure academics follow the links to the website or open the attachments. Could we have the key points/summary as an infographic/graphic for them to click on or read within the main body of the email? Video overview? Rather than relying on them clicking on something else?
A lot of staff do not know what we mean when we say TeachLearn - I know that's not our fault but maybe it's becoming a bit of a dumping ground for documents/guidance? Can we gets stats on our pages on TeachLearn? 
New staff induction emails - useful
Attending events/meetings/forums is really valuable when we get invited. Submitting papers or asking for feedback/comments/questions via email is a good back up. ]]> 2022-03-08 11:34:38 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083806922 https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083818713 I think we are trying a lot of different methods, I don't necessarily think we need to change them. Just try different ways of presenting content? Some of our emails/newsletters are quite long. We could try wording subjects or opening sentences differently so it stands out. 
The ability to go and see academics in-person (which used to be quite successful) is limited now, even via MS Teams. Not sure if there are any fora we could "see" academics in a more informal way. 
Ask the Academic Services Managers in the Schools what works best? Ask the academics what they prefer? ]]> 2022-03-08 11:43:24 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2083818713 h_e_howard https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085825577 encourage more of a general /informal chat?
Could we also target staff on the starters /leavers list who have a new post?]]> 2022-03-09 10:49:33 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085825577 https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085825661 Communications are really important and just "being around" helps you get involved in conversations. 
Relaunch on being back on campus
Increase engagement with ASTs and Schools]]> 2022-03-09 10:49:38 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085825661 h_e_howard https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085831250 Do we use this group enough to promote / communicate?]]> 2022-03-09 10:53:46 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085831250 kjfisher https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085832329

Using the Annual Reports to target the School's strategies and how our teaching can support the specific strategies

Join and link with the Wellbeing Practitioners and the Careers colleagues - maybe the ALs could meet regularly with their counterparts to share best practice etc.

What do Franchise students get from us? We need to clarify this and maybe have a sub-group to see how we can support them.

]]> 2022-03-09 10:54:31 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085832329 https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085832910 As well as engagement with academic advisors, tie into academic services managers within the schools - links through course admins etc. good overview of the linkages with schools.
We used to try and discourage academics from coming to open workshop programme but we can now share recordings/online materials, exemplar recordings to share.
Links to example sessions from the prospectus.
Could actually do this as a targetted campaign inviting people. 
DEAP presentations - although occasionally a bit echo chamber like.
When we are back on campus that serendipitous interaction will be helpful.

]]> 2022-03-09 10:54:58 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085832910 carolinerobinson4 https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085840573 tie in with the return to campus presence??]]> 2022-03-09 11:00:13 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085840573 https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085843449 2022-03-09 11:02:28 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085843449 kjfisher https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085847120 Are these things our team should input into? Maybe provide printed material - leaflets giving guidance and advice - Study Smart, etc.]]> 2022-03-09 11:04:57 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085847120 https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085852969 2022-03-09 11:08:42 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085852969 https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085859011 Would it be useful to run a session for family/friends accompanying a student to learn about what is available from Library and Student Services? They are likely to be the first point of call for a student having issues, if they know what is on offer and how to access it, they might be able to help students access our services at an earlier stage.]]> 2022-03-09 11:13:51 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085859011 kcroft24 https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085864112 think about remaking our intro to our teams videos in an obviously on-campus setting eg library shelves - wouldn't have to have everyone on them, just a representative sample]]> 2022-03-09 11:18:08 UTC https://padlet.com/kjfisher/78xzv1um03g75dls/wish/2085864112