Scenario 2 | Sam (Part 1) by Niru Nirthanan https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at What does this scenario assess? en-us 2021-09-10 03:23:15 UTC 2026-01-29 04:03:16 UTC hello@padlet.com https://padlet.net/icons/png/0032.png conflict resolution https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730433447 2021-09-10 08:39:42 UTC https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730433447 Problem solving under pressure https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730433833 2021-09-10 08:39:58 UTC https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730433833 People management https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730433993 2021-09-10 08:40:05 UTC https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730433993 Attentiveness and conflict resolution under pressure dinuwenu https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730434058 2021-09-10 08:40:08 UTC https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730434058 de-escalation of conflict scenario/upset patient https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730434172 2021-09-10 08:40:13 UTC https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730434172 comminication skills (verbal, non-verbal, empathy) https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730434306 2021-09-10 08:40:19 UTC https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730434306 maintain professionalism https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730434326 2021-09-10 08:40:19 UTC https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730434326 ability to remain calm in a confrontation https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730434589 2021-09-10 08:40:27 UTC https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730434589 Empathy, critical thinking, communication while under stress https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730435536 2021-09-10 08:41:08 UTC https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730435536 Ability to deviate from the norm to get a resolution https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730435617 2021-09-10 08:41:11 UTC https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730435617 Communication https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730435630 Establish a calm environment initially. Understand his problem (scripts, time pressure etc) and then resolve the problem]]> 2021-09-10 08:41:12 UTC https://padlet.com/niru_nirthanan/78m2m3s3upz7o9at/wish/1730435630