Shaping the Future (AMER/APACf) by Irene Cheng https://padlet.com/horwooncheng/77vox9eftouzu4g7 Start/Stop/Continue en-us 2020-12-07 05:11:45 UTC 2025-09-24 13:15:26 UTC hello@padlet.com https://padlet.net/icons/png/1f680.png Queue monitoring! Assigning someone each week to help monitor the queue horwooncheng https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/992937899 2020-12-07 05:50:51 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/992937899 More email updates that we can read later https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000474554 2020-12-09 00:12:31 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000474554 More no meeting weeks or no meeting friday https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000474959 2020-12-09 00:12:44 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000474959 Career development https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000475682 More work on career development. Manager Career talk and TPE alumni talks are not enough. Perhaps more programs and trainings geared towards actual roles team is interested in.]]> 2020-12-09 00:13:10 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000475682 Weekly bug review in rotation and BOb updates for P0/P1 issues. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000475839 2020-12-09 00:13:14 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000475839 go/sayhello https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000476134 2020-12-09 00:13:23 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000476134 Scheduling meetings for "updates" on projects, or "casual chats". We have a lot going on across PAs, so an effort to keep meetings to a bare minimum would be great. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000476583
I really liked the recent pillar updates where meetings were scheduled After expectations on "goals of the meeting" was clearly communicated in a well-structured email. Very nice approach that I think is worth following. ]]> 2020-12-09 00:13:38 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000476583 Be able to say 'No' to adding new things to our core workload https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000476860 2020-12-09 00:13:48 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000476860 healthy 5 to 15 min breaks ( probably in between meetings) https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000477016 2020-12-09 00:13:53 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000477016 casual chat meetings only a few joins https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000477689 2020-12-09 00:14:16 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000477689 Weekly meetings / check-in that don't have agenda items. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000478578 2020-12-09 00:14:43 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000478578 Let TPE own their time https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000479586 2020-12-09 00:15:18 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000479586 Revisit our full scope of workflow to see how we can reduce the overhead/burden on each teammate, e.g. working on a case + filing a bug via BOb + newly launched friendly title/description/owner + tracking Neo + tracking Q+ + RCA + bug triage + BOb comms updates + etc.. Maybe we can do some kind of integration? Saving a few steps/tracking? https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000479596 2020-12-09 00:15:18 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000479596 Presentations, emails or meetings with the sole purpose of reporting updates/status, including MBRs etc. These take a lot of time to create, so should be used less regularly, or only for very important updates. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000479955 2020-12-09 00:15:29 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000479955 If not 'no meeting week' then at least a week where meetings are only during business hours https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000479969 2020-12-09 00:15:29 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000479969 Using VR in meetings (see Raul's TPEx) https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000480261 2020-12-09 00:15:38 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000480261 generally good manager support for work/life balance and taking PTO https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000480441 2020-12-09 00:15:44 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000480441 Career Dev https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000480569 2020-12-09 00:15:48 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000480569 Freedom to work when it suits me https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000480654 2020-12-09 00:15:51 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000480654 Meeting with no agenda https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000481124 2020-12-09 00:16:07 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000481124 Meeting times go over, do no schedule or busy blocks are not respected. Please be more respectful of peoples times. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000481385 2020-12-09 00:16:15 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000481385 not everything needs to always be streamlined 100% since PAs are so different https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000481576 P0 triage - spend more time trying to figure out how to format an email vs. getting comms out]]> 2020-12-09 00:16:22 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000481576 Assessing Perf metrics with context. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000482346  I.e. in TPE I don't feel stressed if my Quantity metrics are low, because I spend most of my time dealing with a few very complex cases, or urgent bugs. 

This was a pain in L2, and it causes a lot of grief for many Googlers, but not in TPE! I LOVE IT!]]> 2020-12-09 00:16:47 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000482346 Have clear expectation on workload given everyone unique circumstances and working from home situations. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000482769 2020-12-09 00:17:01 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000482769 meeting mindfulness https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000482781 2020-12-09 00:17:01 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000482781 If we have a TPE-wide initiative, have ownership with one small group instead of leaving it to each pod to implement themselves. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000483024 2020-12-09 00:17:07 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000483024 cross PA collaboration / Pillar work https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000487268 2020-12-09 00:19:20 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000487268 Being inclusive of APAC TPEs, more than an after thought https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000488082 2020-12-09 00:19:45 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000488082 Mentor programs when you get a different manager as a mentor. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000488382 2020-12-09 00:19:56 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000488382 It sometimes feels like work is not acknowledged until an email is sent out to the larger team, which causes more and more emails. How can we be more mindful in this respect? https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000488480 2020-12-09 00:19:59 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000488480 More lifeskill/productivities trainings sessions https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000489357 2020-12-09 00:20:27 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000489357 Please tell GCC leads that GCC is not synonymous with L2 but that it includes TPE. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000490239 2020-12-09 00:20:55 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000490239 We should have L2 own more of their consult cases and troubleshooting https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000491327 There are multiple times we see that L2 act like a messenger between L1 and L3 and quote things back and forth increasing unnecessary workload to TPE ]]> 2020-12-09 00:21:28 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000491327 Pillars can sometimes feel ambigious and the projects can seem like busywork https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000491497 Some projects I've worked on get consolidated into a pillar site that I'm not sure many people will visit again after launch

]]> 2020-12-09 00:21:34 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000491497 L2 consults in buganizer https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000491698 2020-12-09 00:21:40 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000491698 Manager alignment on expectations https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000495719 2020-12-09 00:23:36 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000495719 Make the TPE Hub more user friendly and promote it https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000495835 2020-12-09 00:23:39 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000495835 https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000495858 2020-12-09 00:23:40 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000495858 have more non-work related event where we can have non-work catchup/team bonding. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000496639 Now it feel like we lack the human connection with the team and sometime only meet up for work relate.]]> 2020-12-09 00:24:04 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000496639 Align on perf deliverables - various managers seem to change between needing everything in perf vs in a separate doc, etc. https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000496871 2020-12-09 00:24:11 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000496871 Meeting hygiene https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000500371 Cancel meetings, post agendas in advance, decline or accept etc]]> 2020-12-09 00:25:50 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000500371 flexibility in working hour https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000503360 2020-12-09 00:27:20 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000503360 Ensure that the workload for each TPE are in a healthy /expected range https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000512178 2020-12-09 00:32:02 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000512178 ship me more swag plz :) https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000561323 2020-12-09 00:55:02 UTC https://padlet.com/horwooncheng/77vox9eftouzu4g7/wish/1000561323