Give the key concepts captured in Module 2: online learner user support system by Joyline Chepkirui https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1 en-us 2025-10-01 11:11:54 UTC 2026-04-13 15:34:16 UTC hello@padlet.com https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613274555 Yes

]]> 2025-10-01 11:38:05 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613274555 Concept in learner user support https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613276490 Helping learners understand the learning platforms like Lms,login process,familiarisation with the online learning

]]> 2025-10-01 11:39:47 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613276490 Some key concepts https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613276756 Academic Support

Technical Support

Administrative support

]]> 2025-10-01 11:40:00 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613276756 https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613277380 pedagogical support

technical support

pastoral support

]]> 2025-10-01 11:40:31 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613277380 various modes of user support system https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613277458 2025-10-01 11:40:35 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613277458 How to create a gnomio https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613277502 2025-10-01 11:40:37 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613277502 Technical support https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613277532 2025-10-01 11:40:39 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613277532 https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613278155 Purpose.it serves multiple purpose

Components

]]> 2025-10-01 11:41:09 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613278155 https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613278676 Timely instructor feedback on assignment

]]> 2025-10-01 11:41:32 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613278676 Logging into learning management system version andnavigation https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613280340 2025-10-01 11:42:19 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613280340 Key concepts captured in module 2 https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613280472 key concepts captured in module 2,some of them are;

learning management system

pastorial support

technical support

]]> 2025-10-01 11:42:27 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613280472 On pedagogical support,we have:-assessments,quizzes, discussion forums and eportfolio https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613280500 2025-10-01 11:42:29 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613280500 key elements on user support system https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613280629 2025-10-01 11:42:35 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613280629 Concepts https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613281532 Technical in pedagogical support

]]> 2025-10-01 11:43:00 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613281532 https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613281906 pasttoral care

technical support

]]> 2025-10-01 11:43:07 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613281906 Types of e-portfolio. https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613282696 2025-10-01 11:43:40 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613282696 Technical support margs20u https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613282930 2025-10-01 11:43:53 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613282930 My opinion bettfidelia https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613283127 Online assessments ie using quizzes ,Kahoot


Synchronous learning where training is self paced.


]]> 2025-10-01 11:44:03 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613283127 sympathy versus empathy https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613283162 We should see, be in the learner's Shoes understand, and express understanding to help the learner solve problems rather than pity themselves

]]> 2025-10-01 11:44:05 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613283162 DEVELOP ONLINE USER SUPPORT SYSTEM https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613283191 Modes of ensuring online learner support.

  1. Pedagogical support

  2. Technical support

  3. Pastoral care.

    In pedagogical support there are four levels of pedagogical support

    1. Technical support where there is three aspects

      I also learn about pastoral care.

      Meaning of empathy, elements of empathy.

      Challenges encountered in online course

]]> 2025-10-01 11:44:07 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613283191 Online user system https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613283228 Pedagogical support

Technical support

Pastoral care

]]> 2025-10-01 11:44:10 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613283228 Pastoral care ie empathy and sympathy https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613283293 Developing the lms

]]> 2025-10-01 11:44:13 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613283293 How to support the learners through: https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613284115 Pedagogical support

Technical support

Pastoral care

]]> 2025-10-01 11:44:50 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613284115 Pedagogical support -this is one of the modes of online learning which supports online learners which includes giving clear course instructions. https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613284473 2025-10-01 11:45:10 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613284473 concepts in module 2 https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613285125 how to support online learners through; pedagogical support,technical support and pastoral care

]]> 2025-10-01 11:45:35 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613285125 I learnt about pedagogical support systems https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613285262 2025-10-01 11:45:39 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613285262 Pendagogical support https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613285777 Technical support

Administrative support

]]> 2025-10-01 11:46:04 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613285777 It helps in supporting programs. This is whereby you don't need to go to attend a traditional classrom https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613285879 2025-10-01 11:46:09 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613285879 https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613286066 pastoral support

technical support

pedagogical support

]]> 2025-10-01 11:46:20 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613286066 nyakundielizabeth21 https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613286363 pedagogical support ...how to develop online user support system

]]> 2025-10-01 11:46:34 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613286363 Pedagogical support https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613286772 Pedagogical support includes:

Course level,

Course items

Assessments

Support contacts

Course feedback

]]> 2025-10-01 11:46:50 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613286772 Key concepts https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613286924 Technical support

*Technical user guides

]]> 2025-10-01 11:46:57 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613286924 Creating and managing an e portfolio https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613286941 2025-10-01 11:46:58 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613286941 NEHEMA RUTH https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613287150 ONLINE LEARNER USER SUPPORT is to provide a timely, accessible and effective assistance to students in an online learning environment to ensure a smooth and successful learning experience.

]]> 2025-10-01 11:47:08 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613287150 Pedagogical support https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613287265 These are forms of guidance,resource and assistance provided to enhance teaching practices

]]> 2025-10-01 11:47:14 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613287265 Technical support https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613287684 Pastrol support

]]> 2025-10-01 11:47:36 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613287684 learning that supports blended learning mostly online platform https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613287827 2025-10-01 11:47:43 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613287827 https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613288153 pedagogical and pastoral support.

]]> 2025-10-01 11:48:00 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613288153 Pedagogical support https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613288463 2025-10-01 11:48:16 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613288463 Support systems https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613289883 Technical support

Pastoral support


]]> 2025-10-01 11:49:22 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613289883 online learner user support .The key aspects https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613291111 2025-10-01 11:50:24 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613291111 Key concept captured in module 2 some are; maryakinyiatieno2019 https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613291675 Pedagogical support

Technical support

Pastoral support

]]> 2025-10-01 11:50:43 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613291675 Types of eportfolio evankibetlangat https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613293069


]]> 2025-10-01 11:51:48 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613293069 DEVELOP ONLINE USER https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613298852 Modes of ensuring online learner support

1 pedagogical support

2 technical support

3 pastoral care

In pedagogical support there are four levels of ;

Course level

Course items

Assessment

Support contact

  1. Technical support

    There are three aspects in it that is: platform navigation guide

    Technical user guide

    Learner activity completion guide.

  2. Pastoral care

    I learnt the meaning of empathy, elements of empathy and the meaning of empathy map.


]]> 2025-10-01 11:56:29 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613298852 E portfolio https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613304070 How to create and manage e portfolio, types of e portfolio, e portfolio design construction, qualities of a good eportfolio, the procedure of creating eportfolio

]]> 2025-10-01 12:00:41 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613304070 TECHNICAL SUPPORT https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613305039 Refers to the help provided to learners, teachers and staff to ensure they can effectively use tools, equipments and technology during learner process.

THEY INCLUDE ;

1. Equipment set up and maintenance

  1. ICT and digital support

  2. Safety and compliance support

]]> 2025-10-01 12:01:23 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613305039 How to create gnomio https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613312251 2025-10-01 12:07:34 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3613312251 How to create gnomio https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3864909563 2026-04-13 15:34:15 UTC https://padlet.com/kenyaschooloftvet/74k6fsb2lcf0ctp1/wish/3864909563