OPERATIONS CONTROL by HoOi XIn

OPERATIONS CONTROL

hxin_lim — 2014-11-14 00:46:10 UTC

Focuses on the processes the organization uses to transform resources into products or services

1. Preliminary Control

hxin_lim — 2014-11-14 00:49:07 UTC

known as steering control or feed forward control, focuses on the resources that the organization brings in from the environment.

It attempts to monitor the quality or quantity of these resources before they enter the organization.

2. Screening Control

hxin_lim — 2014-11-14 00:52:00 UTC

known as yes or no control or concurrent control, focuses on meeting standards for product or service quality or quantity during the transformation process.

Screening control relies on feedback processes.

3. Postaction Control

hxin_lim — 2014-11-14 00:55:26 UTC

known as feedback control, focuses on the outputs of the organization after the transformation process is complete.

Although postaction control used alone may not be as effective as preliminary or screening control, but it can provide management with information for future planning.

Post action control also may be used as a basis for rewarding employees.

hxin_lim — 2014-11-14 02:53:54 UTC

Most organizations need multiple control systems because no one system can provide adequate control

Forms of Operations Control

hxin_lim — 2014-11-14 03:53:01 UTC