https://padlet.com/weiee_a15a0897/74b3hbbs9yd4 SIEP 2 SAW en-us 2017-09-04 03:46:40 UTC 2025-10-23 19:08:39 UTC hello@padlet.com weiee_a15a0897 https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185011576 First day of work, i got briefing from the front office supervisor. Then my colleague  took me for a tour around the resort. Since this resort don't have a SPA, so I been brief the job scope of front office / reception.]]> 2017-09-06 06:20:49 UTC https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185011576 weiee_a15a0897 https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185012083 Today I learn how the system works, I learn the procedure when customer check-in for their room. 
After lunch I started key-in data of some old transaction  ]]> 2017-09-06 06:24:13 UTC https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185012083 weiee_a15a0897 https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185012780 For 3rd day, i been given evening shift, means i start work on 8.30pm until morning 7.30am. Because the front office have to standby 24 hours for the customer. I learn that there is 3 shift in a normal hospitality company

Its a new experiences for me. ]]> 2017-09-06 06:28:12 UTC https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185012780 weiee_a15a0897 https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185013149 Today my shift back to noon shift. Which today I go in to the main office to learn about a little bit of marketing and sales system. How they works, and how to maintain company's income.]]> 2017-09-06 06:30:26 UTC https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185013149 weiee_a15a0897 https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185014026 I'm back to the reception. because today is weekend, where there is a lot of customer come for holiday. 
I use what i learn in day 2 and practical it today, which i started slow, but slowly I'm used to it. after all the register, I have to walk the customer to their room and show them their way.
After that I back to front office to key-in data.]]> 2017-09-06 06:36:41 UTC https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185014026 weiee_a15a0897 https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185376416 2nd day of weekend, customers started to check-out, so I was sent to housekeeping department to learn and help out. I have learned the most efficient way to tidy a room .]]> 2017-09-07 04:04:29 UTC https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185376416 weiee_a15a0897 https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185378209 Today back to reception which i have to continue with key-in data. After that i arrange file of previous customer data.]]> 2017-09-07 04:17:09 UTC https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185378209 weiee_a15a0897 https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185379950 So today some primary school came and have a 2D1N program at PCB Resort, So I have to do setup a the beach before they arrive.]]> 2017-09-07 04:31:33 UTC https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185379950 weiee_a15a0897 https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185382544 Today is the 2nd day of primary school program, so I have to help out at the kitchen to send food to the hall that they have program in.]]> 2017-09-07 04:52:38 UTC https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185382544 weiee_a15a0897 https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185382685 Today is my last day of siep, supervisor didn't give me much to do. They made me a mini farewell. 
For this 10 days of work, i learned that relationship between customer is really important. Front office is the face/image of a company.]]> 2017-09-07 04:53:38 UTC https://padlet.com/weiee_a15a0897/74b3hbbs9yd4/wish/185382685