A222 BTM PRACTICUM by Nur Hidayah Adawiyah https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn DR.MOHAMAD ZAKI BIN AHMAD en-us 2023-04-02 13:40:46 UTC 2023-08-16 09:00:39 UTC hello@padlet.com nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2541134539 Hi. My name is Nur Hidayah Adawiyah Binti Mohd Jailani. My matric number is 271384. Currently I am semester 8 and attending my practicum at Hasani Travel Agency, 08000 Sungai Petani Kedah.]]> 2023-04-02 14:06:47 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2541134539 WEEK 1 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2553262199 3/4 (Monday)
- Briefing by Hasani Company HR
-Introduce to Hasani Travel & Tours Supervisors
-Introduction about company
-Briefing about Travel department

5/4 (Wednesday)
- Learn about flight website
- Assigned to know about IATA Airlines code
-Write a note about IATA code

7/4 (Friday)
-Cleaning the office
-Learn about Air Asia flight website
-Explore to issue Air Asia airline ticket]]> 2023-04-13 14:18:26 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2553262199 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2553267374 2023-04-13 14:21:54 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2553267374 WEEK 2 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2568711342 9/4 (Sunday)
-Weekday off 

10/4 (Monday) 
-Cleaning the office
- Learn to stamp Airlines ticket
-Arranged ticket copy in file follow by d
Mont
-serve customer that ask about Airlines ticket

12/4 (Wednesday)
-Learn about Malindo Airlines website
-Explore Malindo website to know more about way to Issuing Malindo Airlines
-Check the flight date and time that available

14/4(Friday)
-Sweep office floor
-Learn about E - Travel software
-Learn to key customer ticket purchase in e-travel software
-Key in customer data ticket purchase 

15/4 (Saturday)
-Arranged ticket copy in file follow by the flight date
-Check airlines ticket in Air Asia website that available by date and month]]> 2023-04-26 12:26:34 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2568711342 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2568721491 Hasani Travel Office]]> 2023-04-26 12:34:04 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2568721491 WEEK 3 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2575214650 21/4-24/4(Friday- Monday)
-Public Holiday for Hari Raya

26/4 (Wednesday)
- Mop office floor
-Explore the Fire Fly Website
-Learn to Issuing Fire Fly ticket
-Help supervisor to serve customer

28/4(Friday)
-Assinged to repair the damage file, and changed the ticket copy to new file
-Call customer to inform about the flight departure change the time from Kota kinabalu to Penang the time was changed  and ask the customer if he had a problem with this new time.

29/4(Saturday)
- Sweep the Floor
-Eat lunch that prepare by the company
-Learn the way to communicate with customer that have a problem with their flight detail]]> 2023-05-02 13:41:36 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2575214650 WEEK 1 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2610472389
1/5 (Monday) 
- Public Holiday

2/5 (Tuesday)
-Cleaning the office 
-Learn more detail about airlines airport iata code
-Learn about Malindo Airlines
-Explore Malindo Airlines website to know more about the detail that need to Issuing Malindo Airlines ticket

5/5 (Friday)
-Stamp all ticket copy and account copy
-Arranged all  ticket copy in file follow by mont
-Key in customer ticket purchase data from PEN-DAC in etravel software]]> 2023-05-31 12:16:10 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2610472389 WEEK 2 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2610484759 7/5 (Sunday)
- Weekday off

9/5 (Tuesday)
-Arranged ticket copy in file
-Learn how communicate with foreign customer.
-Help supervisor to photo copy customer passport

12/5 (Wednesday)
- Arranged all ticket copy in April in one file to save
-Scan customer passport and photo to make for India e- Visa use
-Key in customer data ticket purchase for Malindo Airlines in e-Travel software from KUL - CHENNAI

13/5 (Saturday)
-Mop the office floor
-Deliver daily sales report to accountant department
-Pick up customer call that ask about India E- Visa]]> 2023-05-31 12:29:36 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2610484759 WEEK 3 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2610494869 16/5 (Tuesday)
-Cleaning the office
-Arranged all file in the right place and clean the file
-Stamp all ticket copy

18/5 (Wesnesday)
-Learn to do India E-Visa
- Supervisor assigned me to make India E visa
-Call customer to pick up their visa
-Key customer data ticket purchase in etravel from PEN to MEDAN

19/5 (Friday)
-Attend hasani edar open house with account staff
-Stamp the ticket copy and account copy
-Arranged ticket copy in file follow by month

]]> 2023-05-31 12:40:17 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2610494869 WEEK 4 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2610500906 23/5 (Sunday)
-Weekday off

22/5 (Monday)
- Stamp all the ticket purchase
-Arranged all ticket copy in file
-Make India e- Visa for two person that apply 1 years visa

24//5(Wednesday)
-Deliver daily sales report to accountant department
-Key in customer data that add luggage 20 kg for Air Asia airlines in e Travel software

25/5 (Thusday)
-Cleaning the office
-Learn to answer the customer question by see the supervisor interact with customer
-Call customer to pick up visa 
-Meeting with all employees about to make the open house 

26/ (Friday)
-Help to prepare the open house at the company 
-learn about coding to Issuing Malaysia Airlines use red sabre online software
- Photo Copy customer passport and take the phone number for Issuing ticket Air Asia use]]> 2023-05-31 12:45:48 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2610500906 WEEK 5 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2610516893 28/5 Sunday
-Weekday Off

29/5 (Monday)
-Arranged all ticket copy in file 
-Make a India e -visa for 3 customer that apply 1 month visa
-Get a durian from company

31/5 (Wednesday)
-Stamp all ticket copy and account copy
-Handle foreign customer to purchase ticket
-Help supervisor to serve customer.
-Communicate with customer that want to make India Visa, give them some important detail before apply visa]]> 2023-05-31 13:01:48 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2610516893 WEEK 1 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2641117865 Week 1
1/6 (Thursday)
-Deliver daily report sales to account department
-Key in ticket purchase in etravel form
- Pick up customer call that as about Airlines ticket from PEN to Kota Kinabalu

3/6 (Saturday)
-Cleaning the office such as Mop the floor
-Arranged ticket copy in files
-Apply India e visa for 3 customer that apply 1 month visa

]]> 2023-07-09 14:30:33 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2641117865 WEEK 2 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2641120334 4/6 (Sunday)
-Weekday off

5/6 (Monday) 
- Public Holiday

7/6 (Wednesday)
-Sweep the office floor
-Apply India e Visa for 1 customer that apply 1 years visa
- Check in air Asia flight PEN- MEDAN  to customer for their boarding pass

9/6 (Friday)
- Stamp all the ticket copy and account copy
-Arranged all the ticket copy follow by month
-Key in customer data ticket purchase in etravel form]]> 2023-07-09 14:39:54 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2641120334 WEEK 3 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2641124879 12/6 (Monday)
-Cleaning the office
-Deliver sales report to accountant department
-Srranged ticket copy in files

14/6 (Wednesday)
-Make India e visa 
-Pick customer call that ask about India e visa
-Key in customer ticket purchase data in etravel software

15/7 (Thursday)
-Check in Air Asia flight PEN - CHENNAI to customer for their boarding pass
-Stamp all the ticket copy and account copy
-Arranged the ticket copy in files

17/6 (Thursday)
-Cleaning the office 
-Help supervisor to photo copy and arranged passport that customer want to purchase 30 ticket flight for India Tours.
-Recheck all customer name before ticket being purchase to make sure that all the name spelling was right.]]> 2023-07-09 14:54:12 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2641124879 WEEK 4 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2641128542 19/6 (Monday) 
-Public Holiday

21/6 (Wednesday)
-Arranged all ticket copy
-Stamp all the ticket copy 
-Help supervisor to handle customer ticket purchase

22/6 (Thursday)
- Deliver daily sales report to account department
-Make India Visa for 5 customer,that apply one years visa
-Photo copy customer passport
-Check air Asia flight for customer boarding pass

24/6(Saturday)
-Get souvenir from Malaysia Airline and Fire Fly airlines
-Arranged all files and clean the place
-Recheck  all file and throw away all documents that are no longer used]]> 2023-07-09 15:09:32 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2641128542 WEEK 5 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2641130041 25/6 (Sunday)
-Weekday off

26/6 (Monday)
-Cleaning the the office such as Sweep the floor 
-Make e India visa for 5 customer apply 1 month visa 
- Help supervisor to handle customer by communciatewith them as about their needs
-Write a receipt to customer that make a payment

27/6 (Tuesday)
-Handle customer to apply visa, ask their ic to photo copy and take their information
-Call customer to pick up their visa

28/7 (Wednesday)
- Stamp all the ticket copy that and account copy 
-Arranged all the ticket copy in file follow by month
Airlines month departure
-Pick up the customer phone call

]]> 2023-07-09 15:15:20 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2641130041 WEEK 1 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2651382463 3/7 ( MONDAY)
-Cleaning the office
-Stamp ticket copy
-Deliver daily sales to accountant department
-Issuing Airlines ticket Pen - Jhb

6/7 (Thursday)
-Stamp ticket copy
-Arranged ticket copy in file
- Call customer to pick up visa

8/7 (Saturday)
-cleaning the office
-key in customer data in etravel form
-arranged the ticket copy]]> 2023-07-26 07:14:06 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2651382463 WEEK 2 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2651384101 9/7 (Sunday) 
-Weekday Off

10/7 (Monday)
-Cleaning the office 
-Photo copy customer passport
-Stamp all ticket copy

12/7 (Wednesday)
-Deliver daily sales to accountant department
-Make E-Visa
-Pick up customer call
-Arranged ticket copy in file

13/7 ( Thursday) 
-Delivery daily report sales to account department
-Prepare meet link for visitor supervisor Dr. Johan
-Attend meeting with hasani supervisor and UUM visitor  supervisor.
- Make a India e visa for 2 customer that apply 1 month visa

14/7 (Friday)
-Key in customer data in e Travel software
-Call customer to pick up their visa
-Stamp ticket copy
-Learn from supervisor about state and district name in India.

15/7 (Saturday)
-Cleaning the office
-Arranged  June ticket copy all together
- Pick up customer call that ask ticket PEN-KK
-Issuing ticket PEN - SBZ

]]> 2023-07-26 07:17:25 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2651384101 WEEK 3 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2653309279 18/7 (Tuesday)
-Cleaning the office
-Deliver sales report to accountant department 
-Stamp all ticket copy

19/7 (Thursday)
-Make India e - visa
-Key customer data in etravel software
-Arranged all ticket copy

21/7 (Friday)
- Photo Copy customer ic and passport
-Handle customer that want to make e visa
-Call customer to pick up visa

22/7 (Saturday)
-Deliver sales report to account department
-Make India e - visa for four customer
- Call customer to inform about Air Asia Flight delay fro  PEN- DAC

]]> 2023-07-31 02:44:22 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2653309279 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660660969 Customer Waiting Place]]> 2023-08-12 15:32:22 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660660969 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660676554 Dust Raya From Company]]> 2023-08-12 16:46:09 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660676554 WEEK 4 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660920233 24/7 (Sunday)
-Weekday off

25/7 (Monday)
-Make India E-Visa for 4 customer that apply 1 years visa
-Stamp all ticket copy
-Discuss with account staff to edit invoice

26/7 (Wednesday)
-Key in customer data ticket purchase in e-Travel from PEN to Sydney
- Pick up customer call that ask about flight from PEN to KUL
- Arranged all ticket copy in file

28/7 ( Friday )
- Deliver daily sales report to account department
-Learn about red sabre website how to coding to search flight time , date and to purchase
-Handle customer that want to apply India evisa, ask them the information that need before apply Visa

29/7 (Saturday)
-Open the receipt for customer that may a payment
-Stamp all ticket copy
-Call customer, to pick up visa

]]> 2023-08-13 15:10:57 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660920233 WEEK 1 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660923288 1/8 (Tuesday)
- Cleaning the office such as Mop the floor
-Stamp all ticket copy and account copy
- Deliver daily sales report to account department
-Call customer to pick up visa

2/8 (Wednesday)
- Key in ticket customer data ticket purchase in e Travel software that from PEN to Medan
-Handle customer that want to apply India e visa, ask them about the information that need before apply visa
-Handle foreign customer that ask about Airlines ticket

3/8 ( Thursday)
-Buy a cake to hasani staff to celebrate last day intern
-Take photo with hasani staff
-Issuing Air Asia Airlines from PEN - PEKANBARU
- Last apply India e visa for customer.]]> 2023-08-13 15:22:55 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660923288 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660924483 2023-08-13 15:27:26 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660924483 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660924647 2023-08-13 15:28:16 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2660924647 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2662382743 Last day with Hasani Book Staff]]> 2023-08-15 12:40:47 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2662382743 nurhidayahadawiyah1303 https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2662384938 With HR Hasani Staff]]> 2023-08-15 12:43:49 UTC https://padlet.com/nurhidayahadawiyah1303/6zw5izp1bkoecjvn/wish/2662384938