TM4012 Assignment by

AIM AND OBJECTIVE

u2111622 — 2021-03-14 19:57:40 UTC

The aim of this personal skill audit is to help me identify my strengths and weaknesses when it comes to my personal, academic and professional skills. Sometimes it's hard to talk about the skills that you have and things you need improving on, this is why this audit will carry out a SWOT analysis. I will also back up each skill with evidence to support why I think it's a strength or weakness. In addition, I will also relate my skills to the tourism industry and talk about how transferable they are. This is then going to be followed by a recommendation and a conclusion at the end.
(108 words)

MENTAL WEALTH

u2111622 — 2021-03-14 19:58:30 UTC

Mental wealth is important as the world is changing every day and technologies like artificial intelligence are becoming more important. This is why we need to stand out from the rest, and this is where mental wealth will be helping us identify skills such as emotional intelligence, soft skills and critical thinking. By developing core competencies, we will live a successful life.
(62 words)

ACADEMIC AND PERSONAL SKILLS

u2111622 — 2021-03-14 19:58:41 UTC

I'm going to be analysing my academic and personal skills through an audit skill.

The purpose of a personal skill audit is to self-assess your current level of skill.

I'm going to start of with emotional intelligence as I believe it's one of the most important:
(46 words)

LEADERSHIP SKILLS

u2111622 — 2021-03-14 21:13:24 UTC

I've never thought of myself as a leader but more of a team player. Although the personality traits I have would make me a good leader I just never put myself out there for that position, I just state my opinion and listen to others. However, because of a group task I have in one of my modules for university, I put myself out there as no one was starting and started the work myself. I then told everyone how many slides roughly they should do and contacted students that wasn't answering on the group chat. I think it's important to take the initiation if no one else does to get things done. I believe that’s leadership.

Professionally I think it's really important to have leadership skills, if you want to open a business especially. For me, I want to open two hotels, one for the poor and one for usual customer and tourist. I also want to open a youth club. To open three type of businesses I need to have lots of staff workers so I will need to be a good leader and boss so everything can work smoothly and make my staffs as satisfied as possible.
(200 words)

TIME MANAGEMENT

u2111622 — 2021-03-14 21:15:31 UTC

Time management is very essential trait in your personal, academic and professional development. I struggle a lot with time management, and it is a very bad habit. When my friends make plans to meet up, they know that if I say I'm nearly ready, I’m nowhere near ready and I’m most likely going to be late. One thing they've done to try get me ready faster is giving me the wrong time that everyone is actual meant to meet so I arrive on time. Even with appointments my mum will get really angry because she likes to go there really early, but I am always late. The habit I have is that when I'm late I give up which makes me even later. So instead of being 5 minutes late I'll take my time and be 30 minutes late. That's what used to happen when I went school, so I made sure I was never late.

Academically, I always leave my work to last minute. I'm trying to stop this as I get stressed but I released that I actually work well under pressure. However, this leaves me no time to plan and proofread my work. As for going into lessons, because everything is online, it is very easy to arrive to lesson on time because all I have to do is put my phone on and attend the lesson while I'm in my bed.

Having bad time management skills will have a really bad impact on my professional development. This is because if I arrive late, I will miss the plane and the manger is not going to want to hire someone that is always late. To help with my time management I get my friend to spam call me whenever I need to wake up for something or my mum just wakes me up as for some reasons alarms don’t work. Also, because I take long to get ready, I wake up easier so I don't have to rush, and I can get ready on time. However, I need to stop relying on my mum and friends as they are not always going to be available to do that for me.
(363 words)

TECHNOLOGICAL SKILLS

u2111622 — 2021-03-14 21:15:50 UTC

In the world we're living in technology is becoming more and more important day by day. Apart from the basics, I have no technological skills.

Personally, because of lock down university hasn't been opened so we have been doing our work online. We are using teams and I've never used it before. At the beginning I was struggling but now I know how to use it thanks to my lectures and practice. Being able to do my whole university work online really shows how technology is developing. I think it is harder to concentrate and find motivation to do work online so I would rather be in an educational environment.

Professionally because technology is developing every day, we don't know how it's going to be in the future in the tourism sector. I am willing to learn technological skills, but I cannot name any strength I have when it comes to it professionally and academically.
(155 words)

PRESENTATION SKILLS

u2111622 — 2021-03-14 21:16:01 UTC

When it comes to presenting, I can be really shy. I am not good at talking in front of the whole class and having all eyes on me. I begin to stutter, and my hands get very sweaty. Even during secondary I never used to read out loud because of how nervous I get, and my teachers would understand because they could see I had difficulties. I never really understood why I was like this because one to one with teachers or in small groups I am most of the time fine.

Because I don't like reading and don't read a lot and I feel like that may be the reason. I'm trying to get used to reading as it's really good intellectually and academically even if I find it boring.

I have a group presentation and I'm going to practice before hand to make sure I do well to not let my team down.

Professionally I think having presentation skills is important because it shows that you know what you’re talking about and is confident in what you’re saying.
(180 words)

GOAL ORIENTATED

u2111622 — 2021-03-14 21:16:13 UTC

From a young age, I've always been goal orientate and I think it's because of my parents. They always made sure that me and my siblings would chase our dreams so that we could have things they couldn't.

My first big goal academically was to finish sixth form and get into university. Sixth form was a very tough year for me, I felt like giving up but because I really wanted to go university and do the course I was passionate about, I didn’t.

Professionally, I've always wanted to do a job role in the airline industry. Either a pilot or cabin crew. I love travelling and the plane just makes me happy. I've also been interested in real estate, selling houses and convincing people to buy them. I also really want to open two hotels. One hotel will be for tourists and the local community. Hotels can bring a lot of income as people are always travelling. The second hotel won't be bringing income, but I've always wanted to do something to help the poor. Some people just need a helping hand and I want to be that. Giving them shelter. helping them make a CV and feeding them. Lastly, I want to open a youth club. The government is shutting more and more youth clubs not knowing how important it is for the youths. Youth clubs help distract teenagers from the streets and cause new bonds of friendships. I've had friends that have turned to the streets for different reasons and I believe that people don't really take us seriously or listen to us. Helping the community in my own way to make a difference is one of my biggest goal. My parent always told me 'don't wait for things to get done if you can do it yourself’.

For the purpose of this assignment I'm going to talk about cabin crew as part of the tourism sector I want to work in.
(325 words)

PROCRASTINATION

u2111622 — 2021-03-14 21:16:22 UTC

I believe procrastination is one of my biggest weakness. It affects me in my personal and academic life. Being a big procrastinator affects other skills like time management as I leave everything till last minute.

I think because of lock down, it has gotten worse. My mental state is not doing very well which is making me lazier. I have no motivation to do anything. I try to remember my goals, but it doesn't really work. Being emotionally drained and not motivated can be very hard and I'm still struggling with it.

Being a procrastinator is not healthy in a professional field. I'm trying to work on it by getting fresh air, keeping myself busy, making notes of everything I need to do and making sure by the end of the day everything is ticked off and talking to my friends. Being resilient and not giving up easy is really important when going through tough times.
(156 words)

HOW TRANSFERABLE ARE MY SKILLS TO THE TOURISM INDUSTRY?

u2111622 — 2021-03-14 21:16:56 UTC

I believe that the skills I have are very transferable as it can be used personally, academically and professionally. Like being emotionally intelligence is something I am good at which is going to be very important when working in the tourism industry because I'm going to be working with customers and they may not be content with the service or something personal may be happening and they may count it on me. So, it's key that I am able to control my emotions and sympathies with them. These things don't only happen to customer but also academically and personally with classmates, family and friends. Another skill that is transferable that I still need improvement in is time management. It’s a transferable skill as it is important in all the 3 aspects. Professionally, if I'm also late to work I will miss my flights and will get fired as the manager won’t want someone that is not responsible and is always late. Academically. I will need to make sure I attend all my lectures on time when university reopens and make sure I send me assignments on time as I risk losing marks if I do. Personally, if I make plans with my friends or have a doctor’s appointments it most likely get cancelled if I arrive late.
(217 words)

SKILLS REQUIRED FOR CABIN CREW

u2111622 — 2021-03-14 21:40:41 UTC

Working with cabin crew your going to require different skills to be the best at the role. All the skills I have are essential to be a successful cabin crew but there are other skills needed too. Some other skills that are needed are customer service skills, numerical competence and physical fitness. Customer service is one of the most important skill to have when becoming a cabin crew. When working in the industry you need to ensure that the customers are happy and safe so that they can fly in the same airline again. Numerical competence is important as you will be dealing with money when selling refreshment. You will also need to have an understanding of currency rates. When being a flight attendant, you may have to be on your feet for over 8 hours. This is why your fitness level needs to be good. I may struggle with this as I have a disability and was born with a bended spine. This means I get tired quickly and it affects my whole body. A lot of the skills has to do with emotional intelligence as well like self-control. Emotions may run high because a lot of things are happening at the same time. I am happy that I have good emotional intelligence, but I still need to learn how to improve my stress levels.
(226 words)

RECOMMENDATIONS

u2111622 — 2021-03-14 22:01:12 UTC

To further develop my skills, I'm going to take the placement year in university so I can gain experience and build up my customer service skill.

Because of the pandemic going on right now, the tourism sector isn't running right now and has had a big effect on it economically. Because we don't know when the tourism sector will get back to normal, the skills required will also change and it's going to become more competitive. Having time management is going to be very important and that's what I lack on. This is because when the tourism sector is running again, they are going to need workers that have good time management and availability.
(114 words)

CONCLUSION

u2111622 — 2021-03-14 22:02:37 UTC

This audit has really helped me think about my strengths and weaknesses because I usually find it hard to talk and think about myself. It has highlighted my top personal, academic and professional skill like, emotional intelligence and goal orientated. Which I also analysed that these skills are transferable skills and these skills are also important when becoming a flight attendant. Other skills like time management and procrastination also affect all 3 aspects but these are what I need improving in. Carrying a SWOT analysis and backing up all my skills really helped me reflect on myself.
(97 words)

REFERENCE

u2111622 — 2021-03-14 22:04:16 UTC

-Bridges, D., 1993. Transferable skills: a philosophical perspective. Studies in Higher Education, 18(1), pp.43-51.

-Uel.ac.uk. 2017. Mental Wealth - University of East London (UEL). [online] Available at: [Accessed 17 March 2021].

-Zambas, J., n.d. 20 Essential Skills Needed to Become a Cabin Crew Member. [online] Careeraddict.com. Available at: [Accessed 11 March 2021].

SWOT ANALYSIS

u2111622 — 2021-03-14 22:41:14 UTC

SWOT is a technique used to identify your strength weakness, opportunities and threats. It is a very useful technique as it helps uncover strengths and opportunities that you really didn't believe you had and can now take advantage of but also identifying you weaknesses, can help you find ways to fight your threats which you didn't stop and think about.

Strength - My strengths are all my skills that I have mentioned previously

Weakness - Apart from the skills I am lacking with, I am very slow at writing due to my weak fingers, so my hand get tired quickly. This has affected me a lot academically because I was miss slides and definition because the whole class would be finished. So, I am lacking in note taking skills.

Opportunities - Because of I'm in university, I can find the slides online so I can go in my own paste and all the lecture are recorded so I can pause whenever I need too. Also, because I have applied for DSA, they're going to send me a new laptop with different features to help me catch up to my class so I'm not behind.

Threats - Right now there is a big pandemic happening and Covid-19 is having a big effect on lots of industries. The tourism industry is getting affected very negatively due to covid and it may take many years to get back to how it originally was.
(240 words)