Interactive Questions by Katherine Keller https://padlet.com/kellerka1/6xk4mmcxdkwunzxx en-us 2025-10-12 23:34:38 UTC 2025-10-16 19:28:45 UTC hello@padlet.com https://padlet.net/icons/8.0/svg/2753.svg kellerka1 https://padlet.com/kellerka1/6xk4mmcxdkwunzxx/wish/3630497525 Practice Scenario:

You decide to call the customer. Based on the strategies you learned today, how would you help the customer with their concerns? Write 2-3 sentences with specific detail.

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Turn and Talk:

Consider what went well and what you could have done differently with both positive and negative experiences with customers. Pick one example and write about it.

]]> 2025-10-15 12:46:03 UTC https://padlet.com/kellerka1/6xk4mmcxdkwunzxx/wish/3633695118 kellerka1 https://padlet.com/kellerka1/6xk4mmcxdkwunzxx/wish/3633799144 Icebreaker:

What is one word you associate with communication?

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