<?xml version="1.0"?>
<rss version="2.0">
   <channel>
      <title>LO2: Constituent Experience Journey Resources - Check out the resources belopw. Add examples from your community of surveys, or other resources. by Melissa Pond</title>
      <link>https://padlet.com/NCDA_NLI/LO2</link>
      <description></description>
      <language>en-us</language>
      <pubDate>2025-03-15 02:06:35 UTC</pubDate>
      <lastBuildDate>2025-04-01 13:35:52 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
      <image>
         <url></url>
      </image>
      <item>
         <title></title>
         <author>melissajpond</author>
         <link>https://padlet.com/NCDA_NLI/LO2/wish/3366994868</link>
         <description><![CDATA[<p><a rel="noopener noreferrer nofollow" href="https://www.usda.gov/about-usda/general-information/staff-offices/departmental-administration/office-customer-experience-ocx/toolkit/metrics">https://www.usda.gov/about-usda/general-information/staff-offices/departmental-administration/office-customer-experience-ocx/toolkit/metrics</a></p>]]></description>
         <enclosure url="https://padlet-uploads.storage.googleapis.com/1952089030/c8cf851959f40e1139cabad83abf0fdb/Customer_Experience_Metrics___Home.pdf" />
         <pubDate>2025-03-15 02:15:17 UTC</pubDate>
         <guid>https://padlet.com/NCDA_NLI/LO2/wish/3366994868</guid>
      </item>
      <item>
         <title></title>
         <author>melissajpond</author>
         <link>https://padlet.com/NCDA_NLI/LO2/wish/3366999572</link>
         <description><![CDATA[<p><a rel="noopener noreferrer nofollow" href="https://touchpoints.digital.gov/">https://touchpoints.digital.gov/</a></p>]]></description>
         <enclosure url="https://padlet-uploads.storage.googleapis.com/1952089030/8f0ec83e3f4e7ae41d578b5ac63a4a5b/GSA_Touchpoints_Product_Overview_pdf.pdf" />
         <pubDate>2025-03-15 02:24:13 UTC</pubDate>
         <guid>https://padlet.com/NCDA_NLI/LO2/wish/3366999572</guid>
      </item>
      <item>
         <title></title>
         <author>melissajpond</author>
         <link>https://padlet.com/NCDA_NLI/LO2/wish/3367003454</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://padlet-uploads.storage.googleapis.com/1952089030/0d64bd1e780bbd16e7b0f0c5f1392530/Direct_Farm_Loans_Journey_Map_pdf.pdf" />
         <pubDate>2025-03-15 02:33:46 UTC</pubDate>
         <guid>https://padlet.com/NCDA_NLI/LO2/wish/3367003454</guid>
      </item>
      <item>
         <title></title>
         <author>melissajpond</author>
         <link>https://padlet.com/NCDA_NLI/LO2/wish/3367004156</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://padlet-uploads.storage.googleapis.com/1952089030/750ae8dc460b23890db72bbbd8415b63/Marsh_Personas.pdf" />
         <pubDate>2025-03-15 02:35:50 UTC</pubDate>
         <guid>https://padlet.com/NCDA_NLI/LO2/wish/3367004156</guid>
      </item>
      <item>
         <title></title>
         <author>melissajpond</author>
         <link>https://padlet.com/NCDA_NLI/LO2/wish/3367005332</link>
         <description><![CDATA[<p><a rel="noopener noreferrer nofollow" href="https://www.blackbaud.com/industry-insights/resources/nonprofit-organizations/nonprofit-cx-journey-mapping">https://www.blackbaud.com/industry-insights/resources/nonprofit-organizations/nonprofit-cx-journey-mapping</a></p>]]></description>
         <enclosure url="https://padlet-uploads.storage.googleapis.com/1952089030/b503b218ab66182bbe0549de7181fdd2/nonprofit_cx_journey_mapping_final10.pdf" />
         <pubDate>2025-03-15 02:38:17 UTC</pubDate>
         <guid>https://padlet.com/NCDA_NLI/LO2/wish/3367005332</guid>
      </item>
   </channel>
</rss>
