PTO 1.4 Stakeholder Expectations GOMBA 2022 (B) by Learning Innovation Lab https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e Let’s think about the following critical stakeholders for Taylor in this case: his boss, his direct subordinate, Halberstam, and his wife, Susan Taylor. What do you think they expect from Taylor right now? What could be their Taylor-related "problems"? Please collect ideas for each stakeholder in the relevant column below. en-us 2022-07-14 09:13:51 UTC 2025-04-24 09:17:00 UTC hello@padlet.com https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2246324596 As Taylor's boss, I expect him to solve the consequences of supply and demand mismatch triggered by the storm. I don't care for the means he uses, I want the problem solved. The result I expect: company reputation is not decreased, stock is sold on the normal level, the progress is visible to me and I receive the good updates regularly. 
Artyom Prishchepov]]> 2022-07-19 17:24:45 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2246324596 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2246325394 As Taylor's direct report, I expect Taylor to lead by example, have plan and deliver confidence to the team during crisis situation.
Artyom Prishchepov]]> 2022-07-19 17:26:28 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2246325394 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2246326215 As Taylor's spouse, I want Taylor's attention to me and kids. It's not about time spent. It's about quality. While being at home, he should be with us - and not constantly thinking on his job and professional problems. Let it be small amount of time, but really devoted, quality one.
Artyom Prishchepov]]> 2022-07-19 17:28:19 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2246326215 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248450499 Flanigan wants no stock outs to occur
- Anubhav]]> 2022-07-23 05:43:57 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248450499 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248450536 Halberstam wants directions from her boss on what to do next
- Anubhav]]> 2022-07-23 05:44:12 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248450536 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248450564 Susan wants her husband to spend more time with his family and be present in the moment
- Anubhav]]> 2022-07-23 05:44:26 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248450564 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248780103 wants things just to work BUT I wonder why there is no prep for situations like this. once a snow storm, always a snowstorm.  Taylor is not planning ahead or I should have taken the indicative to make him plan ahead. Key focus is why did we not plan ahead as organisation, and how do we make sure this won't happen again: can happen once, but not twice. where else do we face changing whether conditions and how do we tackle them? @Stefan P.]]> 2022-07-24 14:14:09 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248780103 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248782411 same goes here, why is there no SOP in place for whether difficulties, supplier difficulties which Lisa can follow. Lisa wants last minute guidance but should have a process. Can't be the first time in companies history to face a blocked road or snowstorm. Taylor needs to be more proactive and plan ahead so Lisa won't get in stress situations and has to wait for last minute instructions/push. Lisa any best practice to share? @stefan P  ]]> 2022-07-24 14:24:49 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248782411 manage expectation https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248782774 ask Susan what she wants, manage the situation. more work, more money, less family OR actually less work, less money, more family. what does she want? Pork Loin: I am hungry now :) ]]> 2022-07-24 14:26:33 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2248782774 Results/ action/ meet the objectives https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249200116 To put it in other way, his boss boss does not want any loss of sales opportunity for today and future (meaning no stock out for today and the implications for future in terms of declining store or brand loyalty). His boss expects Taylor to ensure supply of goods to stores on time. @Ipek Nakkas]]> 2022-07-25 09:32:57 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249200116 Guidance/ direction/ decision https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249201052 Halberstam expects guidance and decision from Taylor. It seems like there are no robust processes designed to tackle decision making through empowerment of employees. 
@Ipek Nakkas ]]> 2022-07-25 09:35:51 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249201052 Attention/(Lifestyle?) https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249201611 His wife expects attention according to case study but Taylor thinks she expects a lifestyle. @Ipek Nakkas]]> 2022-07-25 09:37:59 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249201611 Want vs. Have https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249281980 He wants a smooth running business operation with; all deliveries made, their product to be available where it should be, and sales targets met and satisfied customers.

What he has is a lot of things going wrong to cause the above being jeopardised - and Emmet feels the brunt of his anger when this looks as if it might be the case! For all Emmet's labouring and effort there hasn't been any mention of improvement in the case study excerpt either...

Andy


]]> 2022-07-25 13:02:04 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249281980 Want vs. Have https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249283530 She probably doesn't want to be grafting away alone on a Friday afternoon/evening and just wants to go home and enjoy the weekend.

She probably wants more support, direction and clarity from Emmet in terms of a roadmap for/out of the situation.

What she is getting is a bit a of cold shoulder and the abdication of responsibility in making her call their colleague away from his anniversary. The bluntness and indifference Emmet shows to her was also probably not high on her list of needs either.

Andy]]> 2022-07-25 13:05:19 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249283530 Wants vs. Haves https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249284524 She wants him to be more available and supportive at home  - or even just being at home more often. It wouldnt't be a stretch to imagine that she wants him to play a more prominent role in the raising/support of their kids and be more available as a husband too.

What she has/gets from him is very little. Two kids and a home to run on her own. 

Andy]]> 2022-07-25 13:07:17 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249284524 Time vs. Financial stability https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249990685 Echoing the rest :)

Wants: time together, an adult to share the workload/worry that comes with a family, priority and attention
Gets: financial stability

/Rebecca Nabb]]> 2022-07-26 14:41:36 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249990685 Help/acknowledgement vs. Orders/ignorance https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249995632 Wants: first - help and guidance, after the accident - someone to listen and comfort her (it wasn't her fault/share the responsibility with)
Gets: orders (that she doesn't agree with), short tone/getting "pushed away" and her feelings constantly ignored

/Rebecca Nabb]]> 2022-07-26 14:51:16 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249995632 Smooth running business vs. Disruptions https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249998494 Wants: echo Andy below - a smooth running business without disruptions and customer complains
Gets: major disruptions and customer complains

/Rebecca Nabb

]]> 2022-07-26 14:56:27 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2249998494 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2250021743 The Boss wants to avoid stockouts and is making sure that Taylor is on top of it. He additionally taking frequent updates from Taylor on the progress and reminding Taylor why it is critical to handle the situation.
-Gaurav Ahuja]]> 2022-07-26 15:43:09 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2250021743 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2250023399 Susan is looking for Taylor to mainatain boundary between work and family time. She wants Taylor to be more available for the family and pay attention to kids.
-Gaurav Ahuja]]> 2022-07-26 15:46:07 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2250023399 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2250069650 Lisa needs guidance and the boss to be the boss.
Jasminka]]> 2022-07-26 17:20:44 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2250069650 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2250070260 Susan needs more support and Taylor´s active involvment in the family life.
Jasminka]]> 2022-07-26 17:22:24 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2250070260 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2250070883 The Boss wants Taylor to perform as to his wishes. Under the motto- Do not bring problems to the boss- bring solutions.
Jasminka]]> 2022-07-26 17:23:45 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2250070883 Jim Flanigan wants Emmet to take actions such that: https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251293677 - Stockouts are avoided
- Regular progress updates

-Niranjanan-]]> 2022-07-28 17:00:38 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251293677 Lisa wants a clear action plan or set of decisions/orders to follow, from her manager https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251294490 -Niranjanan-]]> 2022-07-28 17:03:17 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251294490 Susan wants, Emmmet to show some presence of mind with the kids. https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251296112 Spend more time with family - work life balance.

-Niranjanan-]]> 2022-07-28 17:07:34 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251296112 Jim Flannigan wants to avoid stockouts. https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251752866 Vincenzo Saligari]]> 2022-07-29 13:32:09 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251752866 Lisa Halberstam expects a clear guidance. https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251753673 Vincenzo Saligari]]> 2022-07-29 13:34:10 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251753673 Susan Taylor wants an husband which spends more time with his family. https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251754184 Vincenzo Saligari]]> 2022-07-29 13:35:31 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2251754184 punching bag ? https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252248915 agree with all that is said here, additionally his boss is emotional and abuses him to let off steam when being under pressure.

benedikt]]> 2022-07-31 08:25:35 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252248915 dilemma time vs high income https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252249216 he might be right that she wants both: him being a provider with a high income job and at the same time being available for the family. he should find out with her if this is imaginary or a real conflict. 

benedikt]]> 2022-07-31 08:27:49 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252249216 respect her input https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252249470 she would give valuable if he asked and was able to listen.

benedikt]]> 2022-07-31 08:29:37 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252249470 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252721059 Want: Jim wants that Taylor avoids the client’s stockouts.
 
Receive: Unclear communication; Unsatisfied final customers; Employee’s crisis (car accident).

- Douglas
]]> 2022-08-01 10:31:16 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252721059 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252721797 Want: Clear guidance and settled priorities;
 
Receive: Top-down orders; harsh communication.

- Douglas
]]> 2022-08-01 10:33:52 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252721797 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252722247 Want: Time; Presence; and Attention;
 
Receive: Absence; Lack of presence and care;

- Douglas
]]> 2022-08-01 10:35:22 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252722247 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252773068 Want: Time together, family life

Receive: Little attention and time

The question that remains is whether she really has such high material expectations as Taylor assumes or it is just a false or exaggerated assumption to perhaps justify his own ambitions.

-Helmut Tautz-]]> 2022-08-01 12:55:21 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252773068 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252775639 Want: Assistance and guidance and a stable working environment (no operational rush and fire drills).

Receive: Top down commands that are contrary to her values. She feels uncomfortable in the situation.

-Helmut Tautz-]]> 2022-08-01 13:00:59 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252775639 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252778551 Want: No stockouts; stable operational processes despite storms, etc. He also wants transparency about the situation


Receive: Unclear information about the situation. This makes him feel insecure and he wants regular updates. He does not have the confidence that everything is working. He may think that Taylor is not aware of the seriousness of the situation and therefore builds up pressure.

-Helmut Tautz-]]> 2022-08-01 13:07:31 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252778551 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252851504 Wants: No Stockouts, instant updates, smooth working production and delivery of the products

Gets: Stockouts, no updates, stillstand in production if suppllier can´t get to the branch 


Marius Köberlein

]]> 2022-08-01 15:09:03 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252851504 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252853123 Wants:
Support and Help with her supplier problems 

Gets:
No support from Emmet 
Feeling guilty for ordering Freddy into the company. 

Marius Köberlein


]]> 2022-08-01 15:12:15 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252853123 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252854108 Wants:
Time with her husband, support with the kids
bigger house

Gets:
No time with her husband, no support with the kids and maybe/mabye not a bigger house in the future

Marius Köberlein


]]> 2022-08-01 15:13:59 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252854108 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252892332 Wants: no stock-critical situations, Emmett being in charge and having the situation under control and setting up the correct countermeasures, permanently being informed about the current situation, basically he wants the business running as smooth and trouble-free as possible

Receives: no ad-hoc updates, unstructured feedback, potential stock-outs and resulting unsatisfied customers, insecurity if the situation is under control, no immediately effective counteractions 

Steffen Stolz
]]> 2022-08-01 16:32:53 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252892332 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252941792 Wants: clear next steps/actions, plan how to deal with the situation, emotional support concerning the accident, Emmett leading people

Receives: small attention concerning the accident, unfriendly commands, stress

Steffen Stolz
]]> 2022-08-01 18:30:38 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252941792 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252964742 Wants: Family a higher priority; more family time; Assistance in childcare; from what Taylor thinks: a bigger house and being member of a country club

Receives: small family time and support

Fabian Coerschulte]]> 2022-08-01 19:29:28 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252964742 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252965756 Wants: To know what to do to solve the situation; emotional support regarding the accident

Gets: rudeness; no involvement in problem solving and no action plan; small attention regarding the accident

Fabian Coerschulte]]> 2022-08-01 19:32:33 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252965756 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252966645 Wants: No stock-outs; Taylor demonstrating that he's in control; frequent updates

Gets: no communication/unstructuredness; no updates; no action plan;

Fabian Coerschulte]]> 2022-08-01 19:35:16 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252966645 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252976054 Wants: Family time, Emmitt taking care of her and the kids

Receives: Not enough time / attention by Emmitt for her and the kids

Steffen Stolz
]]> 2022-08-01 20:02:34 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2252976054 Pressure - No Stockouts https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253032843 The boss wants no stock out situation, we puts pressure on Taylor even knowing the situation. We wants business as usual.

Receives: no plan or mitigation plan, no feedback from Taylor, lack of clarity about what Taylor wants to do.

Klaus Bernauer]]> 2022-08-01 23:05:54 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253032843 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253033298 Wants: guidance on what is needed to solve the problem, attention and emotional support .

Receives: No empathy (specially with Fred that was called to come to the office and had the accident), and no clear guidance on what to do to improve the situation.

Klaus Bernauer]]> 2022-08-01 23:07:33 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253033298 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253033552 Wants: attention, better segregation between personal and work times, quality time, a father that is present.

Receives: no attention, no quality time with the family, a father that has been focusing on the work.

Klaus Bernauer]]> 2022-08-01 23:08:29 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253033552 Want vs Have https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253214167 the Boss want: 
- No stockouts to satisfy all customers
- Be updated regularly with an action plan

He has:
- unsatisfied customer due to stockouts 
- discontinue communication with the lost of trust in Taylor

- Daniele -

]]> 2022-08-02 04:32:59 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253214167 Want vs Have https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253215545 She want:
- guidance on what to do
- empathy about the accident 

She has:
- unclear direction
-  rude behavior from Taylor

- Daniele - ]]> 2022-08-02 04:35:48 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253215545 Want vs have https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253217752 She wants:
- a more present Husband 
- better work-life balance from the Husband
- support the childcare
She has:
- a Husband always at work
- limited comprehension of her needs
- a stressful environmental

- Daniele - ]]> 2022-08-02 04:39:56 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253217752 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253227969 Wants

- Stock availability all the time

- Managing the stock situation 

- Frequent stock status-updates 

- Hassle-free operations 

- Satisfied customers 

Receives

- No stockouts 

- no frequent updates 

- no action plans

- under communication 
Hakim

]]> 2022-08-02 05:02:28 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253227969 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253230271 Wants

- Action plan and guidance for problem-solving 

- More understanding of the situation

- Emotional support for the incident (accident of the colleague) 

 Receives

- Little attention

- Pressure to execute tasks 

- No understanding of the emotional situation

- No action plans 

Hakim Laghmouchi

]]> 2022-08-02 05:08:23 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253230271 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253232253 Wants

-        More time for the family 
-        Spending time with the kids
-        Being often at home not overworking 

Receives

-        Busy husband
-        Continues Overtime at work 
-        Less understanding of her non-financial needs
-        No attention
Hakim Laghmouchi
]]> 2022-08-02 05:12:46 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253232253 "The message is crystal clear. We simply canNOT have stockouts". So Jim is just following his vision as VP - get the things done. He does not want to LISTEN or CONSIDER Emmett reality https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253320973 Ivan]]> 2022-08-02 08:22:21 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253320973 "Whatever. I give up" she said and left the room. That is definitely not the type of support that Emmett needs. However he himself is not looking for a support in family. He is more like reflecting why it goes wrong with kids / rather than think in a constructive way - what can i change now (and there is always some you can do right now) https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253323977 Ivan]]> 2022-08-02 08:27:18 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253323977 "I'am trying to hold it together. But i'm loosing it now". I think what was expected is that if Lisa can not handle the crisis she should inform her boss - Emmett. She so far seems not so pro-active. I think that is a miss from Emmett to leave coordination to her.... And not health checking the situation personally. https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253326298 Ivan]]> 2022-08-02 08:31:56 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253326298 Wants: Taylor do deliver results on the operational side of the business and solve occuring problems; in the long run, Taylor is to secure steady sales growth, therefore needs all his powers, wellbeeing and drive https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253448998 Receives: no solution to a concrete, pressing problem, that entails considerable revenue losses; plus a manager, who is slowly but surely heading for burnout in the long run 
Andreas]]> 2022-08-02 13:30:35 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253448998 Wants: help in a concrete situation, which she feels she cannot cope with; moreover, she wants that issues are tackled by collaborative efforts and that growth is fostered https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253454218 Receives: no particular help that would enable her to tackle the situation herself; no real exchange but orders; the feeling that she does not have the capabilities to be of help; a bad conscience, cause thinks that she's responsible for the accident; feeling of being disconnected (position somewhere in between Taylor and the rest of the team)
Andreas]]> 2022-08-02 13:39:56 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253454218 Wants: a minimum of quality time with her husband; detectable interest from Taylor in the way their children grow up and develop; a husband that is not indifferent towards own health; a husband that is not constantly stressed and on "alert" https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253467772 Receives: no answer or explanation; no silver lining that would indicate a change in her husbands behaviour in the nearer future; lack of understanding of her positions; feeling of beeing left to herself
Andreas]]> 2022-08-02 14:02:38 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253467772 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253568923 Wants:
No stock outs and continues updates
Has:
Stock outs and not a good information flow

Marcos]]> 2022-08-02 17:18:13 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253568923 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253569297 Wants:
Guidance and comfort
Has:
No clear guidance (even lies) and cold treatment
Marcos

]]> 2022-08-02 17:19:06 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253569297 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253569747 Wants:
Attention, care in general family time
Has:
No time for anything she wants/needs
Marcos]]> 2022-08-02 17:20:13 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253569747 Wants vs. Received https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253600958 Wants: business running well & smoothly, grab business opportunities (extreme weather brings business opportunities), avoid losing business.
Received: unhappy subordinates, stock outs, legal risk from employee who had accident, risk of losing business reputation. 

@Hu Ying

]]> 2022-08-02 18:28:33 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253600958 Freddy Crane (subordinate) https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253605579 Freddy Crane wanted to have anniversary with families, but he received accident]]> 2022-08-02 18:37:05 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253605579 Wants vs received https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253608787 Lisa wanted to help her boss to solve the issue, let Crane stay at home to celebrate anniversary with family, go home and stay in comfortable.
But she received bad news from Crane with accident, received guilty conscience, frustration, and helplessness!

@Hu Ying]]> 2022-08-02 18:43:11 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253608787 Wants vs received https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253610397 Susan wants a normal life with a normal husband who can help her to share housework, can join in family dinner and be deeply involved with family daily life.
but she received a busy husband less attention to her, less time for kids caring.

@Hu Ying]]> 2022-08-02 18:47:04 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2253610397 wants vs receive https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254046753 what Jim wants:
1.updates of the actual situation;
2.solutions of the situations accordingly.

what Jim receives:
no real updates reporting,Emmet tries to hide some of the facts because he doesnt want to dosappoint his boss]]> 2022-08-03 09:19:31 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254046753 wants vs receive https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254048610 what Lisa wants:
1.she wants Emmett to be less anxiety;
2.she wants Emmett to be more empathy.
what Lisa receives:
1.Emmet only wants to go straight into solving problems,ignoring that Lisa has her concerns to ask Freddy back to the company during his anniversary.]]> 2022-08-03 09:24:05 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254048610 wants vs receives https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254049519 what Susan wants:
1.family time and relationships;
2.better life and bigger house.

what Susan receives:

to strive for a better life and bigger house,Emmett put on more pressure on himself thus to not fail the families' expectations.Not surprising,with this,Emmett has less time and patience when he is together with his families.


]]> 2022-08-03 09:26:56 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254049519 Expecting: Results https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254065914 Jim Flanigan does not want to lose the customers to other competitors due to the stock-out issue. He was expecting a clear plan from Taylor but that does not seem the case here and he is waiting for updates and actions to overcome the potential damages that could happen due to the stock-out problem.
- Waleed Abdulhafiz]]> 2022-08-03 10:20:12 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254065914 Expecting: Guidance & Direction https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254067977 Lisa Halberstam expected clear guidance and strong interference from Taylor when she called him and asked him to come to the office. She ended up getting orders from Taylor to call Freddy to ask him to come to the office and it did not seem to be a favored idea from Lisa but she still did it. She was still missing the sense of direction from Taylor.
- Waleed Abdulhafiz]]> 2022-08-03 10:26:21 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254067977 Expecting: Attention to her and kids https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254069667 Susan Taylor is expecting from Taylor more attention and to spend more quality time with her and the kids. She is only getting financial stability from Taylor's job but this is sacrificing Taylor's work-life balance and it also negatively impacting his family. This is something seems to be frustrating Susan heavily!
- Waleed Abdulhafiz]]> 2022-08-03 10:31:45 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254069667 Does not always get what he want's https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254243754 What the boss want's vs what he get's-
Wants:
- High On time delivery, by ensuring supply of demand to satisfy the customer
- meet all sales opportunities
- ensure brand keeps healthy
- ensure customer stays with SBV
- in case of furhter trouble: he wants counter measures and an action plan to solve the problems.
- tranparence about the situation and actions
- probably promote Taylor
Get's:
A unclear trouble situation,  with a high likely stock out problem and potentially lost sales opportunities. 
High motivated manager doing his best to recover the problem.

//Gregor Picard]]> 2022-08-03 15:52:16 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254243754 a supportive boss is needed https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254297194 Needs:
- honesty
- guidance
- empathy
- respect to personnel concerns
- work/life balance
- ressources & supplier delivery
Receives:
- being ignored
- high expectations


//Gregor Picard]]> 2022-08-03 17:33:42 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254297194 happy family - happy life https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254301215 wants:
- Emmett caring about the kids
- time and normal life with family / Emmett
- access to Country Club
- to be heard
gets:
- disappointment
- successful husband
- a lot to do for the family

//Gregor Picard]]> 2022-08-03 17:43:13 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254301215 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254388935 Wants
Restocking & sufficient supply

Receives:
Stock shortages(stock outs)

Lucy]]> 2022-08-03 21:25:36 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254388935 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254390014 Wants
Support  & understanding

Receives:
Pressure and backlash
Lucy

]]> 2022-08-03 21:29:06 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254390014 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254390544 Wants
> Quality Family  time
> Well kept house
Receives
> No family time
>Children make messes in the house

Lucy]]> 2022-08-03 21:30:52 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2254390544 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255483502 His boss wants stores to be fully stacked during storm but he received unpreparedness from Taylor to ensure it.

Daniela]]> 2022-08-05 13:41:34 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255483502 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255483620 His subordinates need calmness to weather the storm but get urgency from a stress boss. 

Daniela]]> 2022-08-05 13:41:49 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255483620 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255483709 His wife want his full attention at home instead gets a husband who prioritizes work over family.

Daniela]]> 2022-08-05 13:42:00 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255483709 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255809503 Wants: Just-in-time delivery, Maintain Brand Image, Customer Satisfaction, not to lose a customer to competitors.
Have:- Stock out the issue, Delivery Truck stuck in the road and no solutions to problems.
@Damodar]]> 2022-08-06 07:48:10 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255809503 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255818738 Wants: Friendly work environment, work-life balance, moral support, and proper guidance
Have:- Unpleasant working environment, unempathetic Manager.
@Damodar]]> 2022-08-06 08:39:15 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255818738 Family Man https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255822071 Wants: Emmett to spend time with kids. Take responsibility for kids' future. 
Maintain discipline and give importance to family life and spend more time with family. 
Have:  Emmett is too occupied with work and has no leisure time to spend with her and their kids. Workaholic husband.@Damodar ]]> 2022-08-06 08:58:40 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255822071 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255853409 Wants: No interruptions in the supply chain, no stockouts, happy customers, profitable business

Has: a crisis out of control, likely stockouts, little meaningful control

-Christian C. ]]> 2022-08-06 12:08:58 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255853409 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255853952 Wants: To go home, to be a good colleague and not call people in on their anniversary, guidance and direction

Has: working late into the night, called someone in who crashed their car, no guidance from Taylor, chaotic work crisis

Christian C]]> 2022-08-06 12:11:58 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255853952 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255854416 Wants: Time and attention from Emmet, normal family life, attention to the marriage, less time spent at work from Emmet

Has: A distracted work-a-holic husband, Little meaningful time with him, disruptive work 

-Christian]]> 2022-08-06 12:14:34 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255854416 Boss wants stocks filled up for sale but not possible because logistic challenges due to weather. He wants regular updates but because of rhe temporary weather situation, not possible https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255890392 Kabir Hassan ]]> 2022-08-06 14:43:06 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255890392 Lisa wants to see the impact of the weather situation under control. She called in help to office of thhe team. She has not received a resolution of a team working to solve the problem, from accidents, and bad weather news to Taylor coming in and still not able to help the situation https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255892896 2022-08-06 14:53:25 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255892896 Spouce wants husbands time for the family, but husband is workaholic engaged with overwhelming level of work with no time for family https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255893312 2022-08-06 14:55:17 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255893312 Susan wants attention and time of husband for her and the family, unfortunately the husband has a lot of work commitments and unforeseen weather issues to deal with https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255893865 2022-08-06 14:57:31 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255893865 Susan wants her husband and the family to be happy. https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255945017 Susan has a husband who is consumed by work and work problems and a family that is missing a member.

Lewis]]> 2022-08-06 19:18:32 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255945017 Wants vs. Haves https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255951465 Taylor's boss wants:
1. Stores to have stocks, not to lose revenues and customers to competitors and maitain good image of the brand

Taylor's boss haves:
1. Stock-outs due to bad weather conditions and supply chain challenges such as just-in-time inventory for a supplier

-Waleed Al-Hammouri]]> 2022-08-06 19:58:14 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255951465 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255952075 Wants:
Lisa wants to have a good work-life balance and let her colleague Crane enjoy his anniversary evening with his wife

Haves:
Being workaholic and calling a colleague insisting him to come to work as he is needed, which lead to him having an accident due to the bad weather conditions.

-Waleed Al-hammouri]]> 2022-08-06 20:01:44 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255952075 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255952388 Wants:
Suzan wants a her husband to dedicate to her and the kids time and attention

Haves:
Taylor working late nights and his kid is locking himself in his room

-Waleed Al-Hammouri]]> 2022-08-06 20:03:38 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2255952388 Want/Have/Should have https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256008921 Want: Sales revenue and opportunity, satisfying stock at stores, and customer satisfaction

Have: No transparent information, and out-of-control stock

Should have: Preparation for option B, remediation plan, crisis management process, scenario and team

The crisis could have been expected, it is not a surprise when running business in this industry. Why he did not have option B or crisis management process?

@Ayaka.N]]> 2022-08-07 02:24:23 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256008921 Want/Have/Should have https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256009732 Want: Being good manager that offers work-life-balance. Offer forecast to everyone when, what, who should take action next.

Have: Demanding requests beyond work ethic. Stress to herself and to other co-workers.

Should have: Preparation for option B, Courage to say No to what is impossible, ability to plan next action and avoid others wasting their private time

Similar to boss, she should have been prepared. She also requires to say No to the boss and the team to things that is not possible. Trying to to back to Business-As-Usual is impossible under current situation, then she should propose option B.

@Ayaka.N]]> 2022-08-07 02:29:00 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256009732 Want/Have/Should have https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256011135 Want: Family time, attention from her husband, and kids to be happy, more money, better quality of life

Have: Workaholic husband with limited salary, kids that is difficult to handle

Should have: Realistic plan and expectation

Her expectation is too much for her husband. She should have better communicate and understand what is realistic for her and husband to expect.

@Ayaka.N]]> 2022-08-07 02:34:09 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256011135 Performance and Commitment https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256055896 Jim needs commitment from Taylor: he calls during the afterwork hours due to a serious threat in business.
Jim needs performance from his subordinate: he needs Taylor to have the problem solved.
Jim needs feedback and possible psychological reassurance that everything is under control: This is why he texts Taylor

What he gets: Taylor is under high stress, possibly leading to errors in his judjement. Taylor becomes defensive, thinking about searching for emails to blame enyone about lean inventory, even Jim. Taylor does not know how to let Jim know that all his efforts were not successful as the snow is a threat for logistics - maybe its a lost battle. Is Taylor going to tell the truth soon?

Themis Melidis]]> 2022-08-07 06:34:03 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256055896 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256056669 Want:
to have an environment where there is support from the manager
to work without stress
to ask employees to work on their roles and not influence their personal lives.

What she has:
Taylor asks her to call a coworker from his home during a storm - something questionable in terms of legality.
Taylor asks her to work afterhours under pressure.
Taylor does not console her much when she feels responsible for her coworker's road accident.

Themis]]> 2022-08-07 06:39:33 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256056669 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256057167 Want: 
Susan wants attention and care from Taylor.
Susan wants a comfortable house, not prioritizing it above a calm worklife.
Susan wants the father's commitment to taking care of his kids.

What she gets:
Susan does not see Taylor commitment to family time.
Susan does not feel Taylor is committed to his family's upraising.

Themis]]> 2022-08-07 06:43:11 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256057167 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256059452 Wants: an employee that could handle properly the area of responsibility so his boss could rely on him in any situation.

Gets: an employee that is motivated and works a lot, but is not a magician.


*
Kamila Shin]]> 2022-08-07 06:56:10 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256059452 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256059838 Wants: Clear instructions, but in a way that it will allow her to maintain socially correct behaviour with no pressure on employees.

Gets: a manager under pressure; instructions she is uncomfortable to follow that could potentially harm her own relationships with colleagues.

*Kamila Shin]]> 2022-08-07 06:59:20 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256059838 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256059918 Wants: Family time and connection; increased social status for the family.

Gets: almost no time together since he focuses on making money.

*
Kamila Shin]]> 2022-08-07 06:59:56 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256059918 Solution https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256089634 As any other boss, Jim wants a solution from his subordinates, not a problem. Maybe he is a bit pushy, but situation is extraordinary.
Unfortunately, Taylor doesn't have a solution, in contrary, he is causing only more problems to the company.

Mykola ]]> 2022-08-07 09:51:00 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256089634 Empathy https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256091260 Lisa would like to be emotionally supported by Taylor as her boss in a difficult situation.

Mykola ]]> 2022-08-07 09:58:58 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256091260 Attention https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256091841 Susan wants her husband to be part of the family, and not just sponsor.

Mykola ]]> 2022-08-07 10:02:46 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2256091841 Manage the situation effectively as GM https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2257386683 Wants: Jim wants Taylor to handle the current situation properly to increase sales without inventory stock out & constant supply of goods to stores

Have: A confused GM who is yet to think straight &handle the situation, no transparency & communication to his emails, developing panic & no solution to the problem

@Vignesh]]> 2022-08-09 12:49:57 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2257386683 Clear plan https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2257390031 Wants: A clear plan/instructions on what to do next, moral support 

Has: His boss under pressure struggling himself, showing his weakness & creating more panic in employees and no plan what to do next
@Vignesh]]> 2022-08-09 12:56:25 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2257390031 Time & Attention https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2257391313 Wants: Susan wants Taylor as her husband & father of her two kids to spend time with the family & the one that puts family first

Gets: The Taylor that puts work first & family behind, focused on career & promotion rather than spending quality time with his family 
@Vignesh]]> 2022-08-09 12:58:35 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2257391313 keep it going https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2258945512 He wants business as usual as he is afraid of his boss and the unveiling of supply chain problems which had been hinted to him.
Felix]]> 2022-08-11 09:51:24 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2258945512 guidance + support https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2258946136 she is confronted with a stressed boss, who is not communicating the whole picture to her. Hence she is in between chairs of trying to help and being overwhelmed with a situation she cannot fully grasp.]]> 2022-08-11 09:52:49 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2258946136 safety and attention https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2258946632 she wants her husband to spend some time with her and the kids, but same time she is worried about the work life balance of her husband and the weather threats the storm is imposing on his health.]]> 2022-08-11 09:54:02 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2258946632 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2260602337 He wants his GM to understand and control the situation, i guess ideally to keep on running the operations however he can understand the difficulties. What he has is a hard worker GM without the right answers to show the control. Diego de la Fuente]]> 2022-08-14 12:27:20 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2260602337 Wants vs have https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2260603254 She probably wants a combination of topics. Starting from a manager with clarity and some plan to improve the situation, and also how she can go home. What she has is pressure without major reasons behind and unclear task to performe. Diego de la Fuente ]]> 2022-08-14 12:32:06 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2260603254 https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2260603488 She wold like his husband to spend the night with the family. What she has is a partner running back to the office. Diego De la Fuente ]]> 2022-08-14 12:33:23 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2260603488 Communication and understanding https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2286392179 Wants: the wife wants to get attention from the husband, enough communication, understanding of her efforts for the family. 
Haves: the husband put all his attention to the work, he wants be a perfect man, but forgot his wife. 

@Julie]]> 2022-09-07 13:22:33 UTC https://padlet.com/edtech_lab/6vbvjtv1pcj1f13e/wish/2286392179