UGR Stocktake Debrief - India by Arun Dev https://padlet.com/arundev/6ug363emlse1wer9 en-us 2023-06-23 04:35:15 UTC 2023-08-18 09:59:24 UTC hello@padlet.com arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630730920 2023-06-23 04:46:23 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630730920 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630734512 1. Customers are priority
2. Customer feedback is taken positively]]> 2023-06-23 04:50:42 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630734512 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630734787 1. Pushback to customer requirement's is not adequate which affects team negatively
2.]]> 2023-06-23 04:51:05 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630734787 Positive arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630735788 1. Tryzens support the decision and ensure the task is completed efficiently and effectively.

2. Colleagues are supportive of each other to complete each ones tasks.

]]> 2023-06-23 04:52:18 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630735788 Positive arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630735909 1. The customer's perspective is highly valued and central to decision-making in this environment.

2. The organization recognizes that customer satisfaction and meeting their needs are vital to the success of the business.

]]> 2023-06-23 04:52:29 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630735909 Positive arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736089 1. The organization communicates changes to employee and involving them in the change process.

2. The management helps us to adapt to the change.


]]> 2023-06-23 04:52:41 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736089 Positive arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736238 1. We understand that meeting customer expectations is the foundation of our success, and we strive to consistently deliver outstanding products and services that not only meet but surpass what our customers anticipate.

2. We strive to understand and exceed our customer's needs by providing exceptional delivery quality. We actively listen to their feedback and use it as a valuable resource for improvement. Employees are trained to actively listen to customer needs, concerns, and feedback, ensuring that their voices are heard and addressed promptly.

]]> 2023-06-23 04:52:51 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736238 Positive arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736410 1. Encouraged, Welcome new ideas 
2.Give ownership

]]> 2023-06-23 04:53:05 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736410 Positive arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736555 1. Awesome
2.  Synergy, Collaboration

]]> 2023-06-23 04:53:16 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736555 Positive arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736712 1. Healthy, Balanced
2. Encouraged

]]> 2023-06-23 04:53:27 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736712 Positive arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736857 1. Welcomed, Appreciated
2. Considered

]]> 2023-06-23 04:53:38 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630736857 Positive arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630737014 1. Team works together
2. Help provided from all corners

]]> 2023-06-23 04:53:51 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630737014 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630737313 1.
2.]]> 2023-06-23 04:54:13 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630737313 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630737443 1. Accept the mistake and take it as a learning
2. Proper guidance and support is provided to handle 
3. Not sure if adequate support will be provided 

]]> 2023-06-23 04:54:22 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630737443 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630737871 1. Learning new things is diificult
2.]]> 2023-06-23 04:54:53 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630737871 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630738317  1. Can approach anyone for information
2. Aware of the channels to search for information]]> 2023-06-23 04:55:23 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630738317 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630738457 1.
2.]]> 2023-06-23 04:55:33 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630738457 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630738600 1. Instances of partiality felt
2.]]> 2023-06-23 04:55:42 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630738600 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630738799 1. They will do it, if they get a JIRA for it.
2. Not getting quick actions]]> 2023-06-23 04:55:54 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630738799 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630738889 1. May require follow up to get things done.
2. Delegate work.]]> 2023-06-23 04:56:01 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630738889 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630739182 1. Customer's perspective is accommodated a bit too much than needed and pushback is not adequate at times, which has a negative knock on effect on the Dev and QA teams. Unfortunately sometimes we see the same mistakes being repeated again and again and this ends up being a negative UGR.

2. Final customer perspective is not visible to an individual's level . Hence cant decide better solution.]]> 2023-06-23 04:56:16 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630739182 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630739271 1. Would recommend to look back and see whether we have the bandwidth to do it while committing with the customer.

2. Taken first into consideration and companies perspective is taken after.

]]> 2023-06-23 04:56:23 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630739271 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630739430 1. Sometimes it is discussed within the team. Sometimes there weren't any discussions and the change was applied directly.

2. It is very slow and it should go through a select channel which is not reachable for everyone

]]> 2023-06-23 04:56:35 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630739430 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630739564 1.  Knowledge sharing can be better.

2. People are happy to accept changes but it's not with the 100% heart. Initially, the change will be accepted but then slowly the participation in the new thing will go low.

]]> 2023-06-23 04:56:45 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630739564 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630740152 1. Sometimes when mistakes happen from our side we hesitate to take its ownership

2. Not everyone in project team have direct contact with customer. Hence difficult to align/understand customer expectation.]]> 2023-06-23 04:57:26 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630740152 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630740269 1. We should hear properly about the customer expectation and if there is a situation it should be flagged as early as possible.

2. We rarely go beyond customer expectation.]]> 2023-06-23 04:57:35 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630740269 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630740457 1. Need to empower juniors more]]> 2023-06-23 04:57:48 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630740457 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630740624 1. Lack of opportunities to participate in organization strategy 2. Org don't consider employees feeling ]]> 2023-06-23 04:58:00 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630740624 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630740919 1. Junior members needs technical oversight and covering
2. One who is cooperative often have to put extra hours]]> 2023-06-23 04:58:18 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630740919 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630741072 1. Not always, Blame game occasionally
2. Depends on manager 
3. Need JIRA for everything]]> 2023-06-23 04:58:29 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630741072 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630741727 1. Exceptions in pockets
2.]]> 2023-06-23 04:59:10 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630741727 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630741913 1.  Dependent on Clients 
2. Is a problem for around 10% of people]]> 2023-06-23 04:59:24 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630741913 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630742208 1. Considered
2. Takes time to get past global leadership]]> 2023-06-23 04:59:44 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630742208 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630742327 1. Idea rarely comes up
2. Not encouraged enough]]> 2023-06-23 04:59:52 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630742327 Negative arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630742437 1. More work
2. Need PM Intervention and better prioritization]]> 2023-06-23 05:00:01 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630742437 Neutral arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630742568 1. Stretched workday
2. Prioritize Tickets, Focused Efforts]]> 2023-06-23 05:00:10 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630742568 arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2630768796 ·       Summarise the key messages/themes across the positive, neutral and negative comments for your lead-in sentence.
·       Please limit this to 2 themes for the positive comments, 2 themes for the neutral comments and 2 comments for the negative comments

]]> 2023-06-23 05:21:19 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2630768796 Positive https://padlet.com/arundev/6ug363emlse1wer9/wish/2657748878 1. Ownership taken by the person and expecting support from seniors/team]]> 2023-08-08 05:28:24 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2657748878 Positive https://padlet.com/arundev/6ug363emlse1wer9/wish/2657751163
1. People are helpful and supportive and approachable
2. People know the right channel to approach]]> 2023-08-08 05:35:11 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2657751163 Positive https://padlet.com/arundev/6ug363emlse1wer9/wish/2657752734 1. Fair, Respectful and Equal
2. Work life Balance]]> 2023-08-08 05:39:14 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2657752734 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663449223 2023-08-16 12:43:02 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663449223 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663449563 Process for handling Pushbacks to Customers especially for requirements that come in the last phases of release.]]> 2023-08-16 12:43:36 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663449563 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663449742 They need to highlight about the push back from the customer to the respective PM/TL]]> 2023-08-16 12:43:51 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663449742 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663450703 2023-08-16 12:45:23 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663450703 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663451169 2023-08-16 12:46:01 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663451169 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663451414 2023-08-16 12:46:18 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663451414 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452113 Practice Leads/Managers should recognize and appreciate employees who have received nominations in their team meetings. ]]> 2023-08-16 12:47:10 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452113 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452318 2023-08-16 12:47:23 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452318 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452446 2023-08-16 12:47:31 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452446 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452537 Come up with SOP (Standard Operating Procedure) to handle situation needing negotiations with customer effectively, to create a win-win situation]]> 2023-08-16 12:47:40 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452537 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452651 2023-08-16 12:47:51 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452651 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452771 2023-08-16 12:48:00 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452771 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452975 2023-08-16 12:48:15 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663452975 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453119 2023-08-16 12:48:27 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453119 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453238 2023-08-16 12:48:38 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453238 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453330 Support from Leaders in organizing and managing platform/tech events.]]> 2023-08-16 12:48:47 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453330 ONE message for leaders that they might do differently (your best possible idea!) arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453455 2023-08-16 12:48:56 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453455 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453791 2023-08-16 12:49:22 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453791 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453885 2023-08-16 12:49:30 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663453885 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663457624 2023-08-16 12:53:59 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663457624 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663457745 2023-08-16 12:54:08 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663457745 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663457971 2023-08-16 12:54:22 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663457971 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663458220 2023-08-16 12:54:39 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663458220 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663459873 Team Leads, Members to do early callouts when they find challenges in meeting requested timelines]]> 2023-08-16 12:56:38 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663459873 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663460105 2023-08-16 12:56:52 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663460105 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663460266 2023-08-16 12:57:07 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663460266 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663460457 2023-08-16 12:57:21 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663460457 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663460751 2023-08-16 12:57:46 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663460751 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663461529 Include customers and team members in the daily scrum, story grooming sessions wherever possible. Create opportunity for direct interaction with customer at least once in a week]]> 2023-08-16 12:58:36 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663461529 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663461839 2023-08-16 12:59:03 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663461839 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663461946 2023-08-16 12:59:11 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663461946 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462067 Equip team members to say "NO" assertively, when they are already packed]]> 2023-08-16 12:59:23 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462067 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462220 Ensure that the process of giving extra hours for junior team members, and separate tickets for lead oversight is followed across the board]]> 2023-08-16 12:59:38 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462220 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462342 Managers and leads check on employee well-being during their weekly/monthly catch-ups. Inform the HR team if they find any red flags or EWS within the team. Employees should also be open, honest and candid.
Encourage employees to flag concerns and problem solutions affecting their work-life balance.
UGR champs can hold informal check-ins within their teams to check on employee well-being.]]> 2023-08-16 12:59:48 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462342 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462663 If the work life balance is hampered due to some issues/delays from client side, then its PM's responsibility to push back/set expectations/readjust the timeline.]]> 2023-08-16 13:00:15 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462663 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462839 2023-08-16 13:00:31 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462839 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462915 2023-08-16 13:00:38 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663462915 Individuals - something any or all of us might do differently arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663463066 2023-08-16 13:00:52 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663463066 System/process changes arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2663463180 2023-08-16 13:01:03 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2663463180 Positive arundev https://padlet.com/arundev/6ug363emlse1wer9/wish/2665477222 1. Customer perspective is our priority]]> 2023-08-18 04:28:21 UTC https://padlet.com/arundev/6ug363emlse1wer9/wish/2665477222