Storyboard for Designing Instruction in the Training Context by Shauna Blacklock

By the end of this lesson, students will be able to:

shaunablacklock — 2024-10-03 16:19:54 UTC

Articulate their thoughts clearly and concisely in professional settings
Present a well-structured argument or point of view
Demonstrate active listening skills during group discussions
Apply appropriate verbal techniques in formal meetings
Showcase effective communication strategies in interview scenarios

Essential Question: Icebreaker (Discussion)

shaunablacklock — 2024-10-03 16:22:41 UTC

How can effective verbal communication skills enhance you professional success?

Discussion Forum in Google Classroom

1. Introduction to Effective Verbal Communication (Acquisition) (45 mins)

shaunablacklock — 2024-10-03 16:24:20 UTC

Watch the video on the fundamentals of professional communication. Take notes on key points and techniques mentioned.

2. Making a Case: Structure and Delivery (Acquisition)

shaunablacklock — 2024-10-03 16:25:40 UTC

Read the article on how to structure and deliver a compelling argument. Summarise the main points in your own words.

3. Formal Meeting Simulation (Aquisition)

shaunablacklock — 2024-10-03 16:27:41 UTC

Watch the video of a formal meeting. Identify and list at least FIVE effective verbal communication strategies used by the participants.

4. Interview Skills Workshop (Practice)

shaunablacklock — 2024-10-03 16:28:51 UTC

Complete the online interview skills workshop. Practice answering common interview questions using techniques you've learned.

Extension Activity: Podcast Analysis (Acquisition)

shaunablacklock — 2024-10-03 16:30:33 UTC

Listen to an episode of a business or career-focused podcast. Analyse the host's communication style and techniques used to engage guests and audience.

Remediation: Communication Basics Review (Aquisition)

shaunablacklock — 2024-10-03 16:32:37 UTC

If you're struggling with the concepts, review this simplified guide on basic communication skills and practice with the accompanying exercises.

Peer Feedback (Collaboration)

shaunablacklock — 2024-10-03 16:34:31 UTC

In a group discussion online (Whatsapp), provide constructive feedback to at least two peers on their communication skills using the rubric provided.

Summative Assessment: Mock Interview (Practice)

shaunablacklock — 2024-10-03 16:38:27 UTC

Record a 5-minute video of yourself responding to the provided interview questions. Submit the video for the instructor evaluation based on the communication skills rubric.

Describe a time when you had to explain something complex to someone unfamiliar with the subject. How did you ensure they understood?
- Focus: Simplification, clarity, and audience adaptation.
How do you handle miscommunication or misunderstandings in the workplace? Can you share an example?
- Focus: Conflict resolution and corrective communication.
Tell me about a time you had to convey important information to a large group. How did you tailor your message to the audience?
- Focus: Public speaking, audience engagement, and tone adaptation.
Give an example of a situation where you had to deliver bad news. How did you approach it, and what was the outcome?
- Focus: Empathy, emotional intelligence, and tact.
Can you describe a time when you had to persuade someone to see things your way? What strategies did you use?
- Focus: Persuasion, influence, and negotiation.

Active Listening

How do you ensure you fully understand a task or instructions when they are given to you? Can you share an example?
- Focus: Active listening, clarification, and attention to detail.
Describe a situation where you needed to gather information from someone who wasn’t being very communicative. How did you manage it?
- Focus: Questioning techniques, patience, and interpersonal skills.

Non-verbal Communication

How do you adjust your body language or tone of voice to ensure effective communication?
- Focus: Non-verbal cues, self-awareness, and context adaptation.
Can you give an example of when you used non-verbal communication to emphasize a point or help a conversation?
- Focus: Non-verbal reinforcement and situational awareness.

Written Communication

Tell me about a time when you had to write an important email or document. How did you ensure your message was clear and professional?
- Focus: Written clarity, tone, and professionalism.
How do you adjust your writing style depending on the audience? Can you share an example?
- Focus: Audience consideration and adaptability in written communication.

Team Communication

Give an example of how you keep your team informed about important changes or updates.
- Focus: Transparency, consistency, and team alignment.
Tell me about a time when you had to work with someone who had a different communication style than yours. How did you bridge the gap?
- Focus: Flexibility, adaptability, and collaboration.

Group Reflection (Collaboration)

shaunablacklock — 2024-10-03 16:43:26 UTC

In the Padlet collaboration space, share one key insight you've gained from this lesson and one area where you plan to improve your verbal communication skills.

Communication Journal

shaunablacklock — 2024-10-03 16:47:51 UTC

Over the next week, keep a daily journal of your verbal communications. Note situations where you applied skills from this lesson and areas for improvement.

Video Analysis (Acquisition)

shaunablacklock — 2024-10-03 16:49:01 UTC

Watch a TED Talk of your choice and analyse the speaker's verbal communication techniques. write a 500-word report on their effectiveness and how you could apply similar strategies.

Practice Presentations (Production)

shaunablacklock — 2024-10-03 16:50:14 UTC

Prepare a 3-minute presentation on a topic of your choice related to your field of study. Practice delivering it to your friends or family, focusing on clear articulation and engaging delievery.