Remake of My Favorite Customer Experience by Stephanie Cugini https://padlet.com/stephaniecugini04/6ltukedsfqab8v38 en-us 2021-06-16 11:42:56 UTC 2021-06-16 11:43:52 UTC hello@padlet.com Appliance Warranty stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761021 Only called once, very responsive, fixed the problem the first time, arranged a convenient time to arrive, arrived on time, repair was done efficiently, no charge - as was expected, no hassles. ]]> 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761021 stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761022 In general - any experience that is effortless and has a smooth process]]> 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761022 Quick response; felt truly heard. stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761023 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761023 Elements of favorite experience: Timely response, positive disposition, enthusiasm, product or service excellence, honesty, invited feedback with a genuine interest in improvement, transparency, stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761024 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761024 Home Depot stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761025 returning an item. An associate called someone else over when she didn't know the answer and wouldn't take my return.]]> 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761025 Authenticity in sale - underpromised and overdelivered. Ongoing communication to ensure satisfaction. stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761026 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761026 Publix - experience really is a pleasure - small things add up stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761027 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761027 Made me return to them (even if they were not the best price). stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761029 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761029 Local Fabric Shop Mulberry Silks stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761030 I buy often!  Haha. I trust their staff for guidance and direction that informs what I buy. I feel a part of something/community. I don't buy elsewhere unless they can't get what I need. They know me, my story, and cater their efforts to my uniqueness. ]]> 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761030 stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761032 repeat business,  easier to up-sell, willing to spread word of business]]> 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761032 Shared my experience with friends and family, recommending them and now others have also started buying. stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761033 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761033 stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761034 I will return to this store! ]]> 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761034 stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761035 Makes me not worry about returning something in future.]]> 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761035 stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761036 I appreciate the extra time that someone took to call someone else in to help meet my needs.]]> 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761036 Will use the product/service again stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761037 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761037 Continue to go stephaniecugini04 https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761038 2021-06-16 11:42:56 UTC https://padlet.com/stephaniecugini04/6ltukedsfqab8v38/wish/1609761038