https://padlet.com/kristi_carter/6gy9yhwqkg8u Using SBI method en-us 2019-01-26 21:09:52 UTC 2023-05-07 14:43:48 UTC hello@padlet.com kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326983638 One would be a long-time employee - say over 20 years - who is disgruntled because of the growing discussion and activity around research when she/he is committed to teaching and thinks that is what our focus should be. The second would be the opposite end of the spectrum where a more junior faculty member hired more recently feels that the position was 'over sold' and that they are lacking the time and infrastructure to build a program of research. ]]> 2019-02-02 19:06:08 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326983638 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326983892 We could pick either of these and perhaps add to the scenario where the person has done something that requires feedback

]]> 2019-02-02 19:08:55 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326983892 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984087 1. for the teaching focused member, the feedback could be around how they might address research through their focus on teaching
2. if we opt for the junior member option, the feedback could be around their unhappiness/behaviour that might lead to a conversation about what they need to be successful in the role, and how this might change their mind about leaving or will prompt their supervisor to take another look at the role and its needs]]> 2019-02-02 19:11:32 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984087 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984449 Sure - why don't we go with the more junior faculty member. 

]]> 2019-02-02 19:15:41 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984449 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984504 Why don't we say that the faculty member ]]> 2019-02-02 19:16:28 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984504 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984672 has been complaining to colleagues about the lack of support for research and it has been brought to the attention of the manager. Or it could be a behaviour more explicitly identified by the manager - disruption or grumbling at a faculty meeting

]]> 2019-02-02 19:18:30 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984672 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984830 let's go with the behaviour the manager observed. That way the faculty member can't deny it.

]]> 2019-02-02 19:20:36 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984830 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984883 the faculty member reacted during faculty meeting by rolling his eyes (should it be a male? or female? I'm ok either way) and snickering quietly while research initiatives currently under development were being discussed?]]> 2019-02-02 19:21:20 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326984883 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326985169 Why don't we say male]]> 2019-02-02 19:25:16 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326985169 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326985217 Dear Jason (I've named him now),
During our weekly faculty meeting this week, I noticed that you had a reaction to the discussions around research. Can we please arrange a one-on-one meeting to discuss this in person?
Sincerely,
Mitch (everyone is male, now...)]]> 2019-02-02 19:25:51 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326985217 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326985407 That seems to work

]]> 2019-02-02 19:28:12 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326985407 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326985524 Do you want to draft the e-mail and I'll be the eye-rolling, snickering Jason?]]> 2019-02-02 19:29:41 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326985524 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326985724 OK - I might be jumping ahead on the feedback piece here, but it might be good to be more specific about the meeting request so the e-mail doesn't start a back-and-forth before the face-to-face meeting. i.e., Julia, my assistant, will contact you to schedule a time for us to discuss this.]]> 2019-02-02 19:32:17 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326985724 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986023 perhaps the email communication piece of this exercise is simply to request a meeting? And the objective isn't to initially identify the issue ahead of the in person meeting?

...I might be overthinking the importance of the email communication component.]]> 2019-02-02 19:35:06 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986023 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986105 Yes, I think this might be a good piece for us to reflect on in the final text submission  -  how to avoid the potential miscommunication with e-mail if a face-to-face meeting can be arranged

]]> 2019-02-02 19:36:00 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986105 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986256 Dear Jason,
As you are new to the faculty, I would like to schedule some time for the two of us to meet, one-on-one. I have asked my assistant, Julia, to consult our schedules and arrange a time that suits both of us. ]]> 2019-02-02 19:37:35 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986256 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986575 Let's go with that

]]> 2019-02-02 19:41:30 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986575 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986619 It looks like the audio might not be 'real time' but we might have to go back and forth with individual recordings]]> 2019-02-02 19:42:07 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986619 mquinn29 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986972 OK - let's start. I, Jason, have just arrived at your office. It will be a bit contrived as we go back and forth with the recordings, but I think it should work

]]> 2019-02-02 19:46:02 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326986972 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326987365 Dear Jason,
As you are new to the faculty, I would like to schedule some time for the two of us to meet, one-on-one. I have asked my assistant, Julia, to consult our schedules and arrange a time that suits both of us. 
Best, Mitch]]> 2019-02-02 19:50:51 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326987365 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326987417 perhaps that makes it a bit easier, since we can do it in smaller 'takes'? :)]]> 2019-02-02 19:51:36 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326987417 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326987873 needs to be specific in the objective of bringing the two parties together face-to-face without the issues that will be targeted during the face-to-face meeting being prematurely addressed via email back and forth]]> 2019-02-02 19:57:18 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326987873 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326988239 Best to make the purpose of the meeting clear, but try to avoid setting up a confrontational discussion if possible

]]> 2019-02-02 20:01:50 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326988239 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326988689 2019-02-02 20:07:44 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326988689 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326988755 I think I would respond much better to your second take - less open-ended and I feel like I am being valued more as a person]]> 2019-02-02 20:09:01 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326988755 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326988903 #2: Jason to Mitch]]> 2019-02-02 20:10:47 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326988903 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326988939 The exchange pointed out the need to initiate a discussion that identified specific concerns, but recognized and valued that a disgruntled employee needs an opportunity explain the root cause of their issue(s) - SBI approach embraces this]]> 2019-02-02 20:11:11 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326988939 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326989627 The exercise helped me to understand the value of role playing and practicing these approaches. The audio recording allowed for real time 'do overs' that will definitely help me in the future.]]> 2019-02-02 20:19:19 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326989627 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326989653 2019-02-02 20:19:45 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326989653 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326989810 I like your second take, with the apology and Jason's description of his frustration better. Verbalizing that frustration hits the "I" part of SBI so effectively...]]> 2019-02-02 20:21:27 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326989810 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326989925 #4: Jason to Mitch]]> 2019-02-02 20:23:00 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326989925 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326989942 I tried for an open question at the end... was it open enough?]]> 2019-02-02 20:23:12 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326989942 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326990197 I appreciated that you focused quickly on what Jason needed to address his problem. I don't want to make this too difficult, but wanted to express the overwhelming pressure that some new faculty members feel. We can probably conclude this with a couple of more exchanges]]> 2019-02-02 20:26:57 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326990197 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326990207 2019-02-02 20:27:03 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326990207 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326990235 With each side of the conversation, elements of SBI continued to surface. In order to communicate effectively, both parties were required to continue to address specifics, future (positive) behaviour, and the expected (again positive) impacts. ]]> 2019-02-02 20:27:23 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326990235 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326990505 Agree! This also has me thinking more about the value of providing staff and faculty members with training on how to communicate with their managers

]]> 2019-02-02 20:30:49 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326990505 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326991075 Very useful if the manager takes personal responsibility for some action. I liked that Jason heard from Mitch that we was offering specific follow-up to help.]]> 2019-02-02 20:38:49 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326991075 kristi_carter https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326991236 Mitch to Jason #6]]> 2019-02-02 20:40:58 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326991236 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326991423 Jason to Mitch #7 - end]]> 2019-02-02 20:43:23 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326991423 https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326991441 Having a manager let someone know they are not alone is often enough to build a bridge

]]> 2019-02-02 20:43:33 UTC https://padlet.com/kristi_carter/6gy9yhwqkg8u/wish/326991441