https://padlet.com/colleenschreiber/6dk4x1g2our2bupp en-us 2023-08-09 21:16:18 UTC 2023-09-13 17:28:15 UTC hello@padlet.com https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702459387 Johnica is super responsive and helpful with all my questions.]]> 2023-09-13 16:50:24 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702459387 andrewpasquinilli https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702459872 The front end of the process is better defined than it has been in the past. There are standard forms for submission. ]]> 2023-09-13 16:50:43 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702459872 https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702459961 2023-09-13 16:50:46 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702459961 colleenschreiber https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702460182 Fewer people and places to communicate]]> 2023-09-13 16:50:55 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702460182 https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702460503 Schools have a voice in what they need in their courses by being able to request how they want them modified.]]> 2023-09-13 16:51:09 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702460503 https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702461661 I think an example of what a "good" request looks like (in each instance) could be helpful to ensure each aspect of what is needed by the teams doing the work is captured to reduce additional questions to schools.]]> 2023-09-13 16:51:55 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702461661 andrewpasquinilli https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702461698 When it feels like the goal post has moved when the ball is in the air. When we have something we've gotten written approval for and hear something like "Yeah, but it was approved but not committed." ]]> 2023-09-13 16:51:56 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702461698 https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702461775 2023-09-13 16:51:59 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702461775 https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702462351 IAs are updated with language that is vague or unclear and isn't helpful for schools trying to understand status of a request.]]> 2023-09-13 16:52:22 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702462351 kellymcnally https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702462411 PVS has more than 1 school year lead time for state initiated standards changes and we don't deliver updated courses with instructional planning time for teachers.]]> 2023-09-13 16:52:24 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702462411 johnicawatts https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702462827 Automation in the Smartsheet that communicates when a request is complete]]> 2023-09-13 16:52:40 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702462827 andrewpasquinilli https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702463518 Better understanding of what we can give on the front end to allow a proper prioritization decision without having to do more work than necessary, or have to redo the same work as multiple people enter the process after submission]]> 2023-09-13 16:53:07 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702463518 https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702464026 Schools submit requests with a delivery date they need. "Approved" means their request is approved as submitted - including the delivery date. Revisiting the approval at the 11th hour to say it cannot be done by the requested date, or cannot be delivered as outlined in the request is a poor experience for customers.]]> 2023-09-13 16:53:26 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702464026 colleenschreiber https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702464164 more people or hours in the day to vet requests, ask clarifying questions, queue up the work to be done]]> 2023-09-13 16:53:32 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702464164 andrewpasquinilli https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702464998 ADO access (read only) to CSP team to see status of items when schools ask. ]]> 2023-09-13 16:54:06 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702464998 andrewpasquinilli https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702467141 More and better collaboration on the front end to get to a better outcome without wasted duplication of effort ]]> 2023-09-13 16:55:26 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702467141 andrewpasquinilli https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702469249 Roadmap - What is the roadmap at any given time and where are we on it? What are our major priorities that determine what capacity we have to provide customization. ]]> 2023-09-13 16:56:54 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702469249 https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702469264 Ability to provide schools a clear understanding of which requests will be completed for the next school year - and provide this information as early as possible, at least before teachers leave for the summer.]]> 2023-09-13 16:56:54 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702469264 andrewpasquinilli https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702472820 Differentiating between no-never because it violates our core values/brand identity/etc..., no-not in the next year based on what we see on the horizon, no-check in in three years, no-but this may be a good small win, no-the school needs to solve this locally with IP and CSP support, etc...]]> 2023-09-13 16:59:18 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702472820 colleenschreiber https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702472961 Guidelines for what is reasonable to expect teachers to do through customization tools vs being done in courseware]]> 2023-09-13 16:59:23 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702472961 andrewpasquinilli https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702474568 Yes, we acknowledge this is a good idea and we will get to it when we can, but we can't right now. 

Yes, can do this in the next year

Yes, we can do this in the next 18 months

...]]> 2023-09-13 17:00:29 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702474568 https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702475783 2023-09-13 17:01:15 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702475783 andrewpasquinilli https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702479910 A school has requests that cross 6 grade levels of science courses. The request as a whole is so big that it's a no, but if we broke the work into several years of small wins, we could keep them happy and make a big difference at the end of that time. Right now, requests aren't linked to my understanding]]> 2023-09-13 17:03:46 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702479910 andrewpasquinilli https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702518472 Dedicate resources (similar to small win) to complete the "easy" course shell requests and changes. Asking 18 months for 30 min work that we collectively believe should be done is not reasonable from a customer experience standpoint]]> 2023-09-13 17:28:15 UTC https://padlet.com/colleenschreiber/6dk4x1g2our2bupp/wish/2702518472