INTERNSHIP IN MCDONALD SS2 by Suik Ping Tee

first day working ( 19 Feb 2018

ping_a14a1109 — 2018-02-27 15:06:03 UTC

1st day working in Mcd. Different with what i aspect in term of service, quality and staff.. 1st day in schedule that i got should be orientation but i worked in serving drinks area. Looks easy but hard. Many different scale, types of drinks. overall still can....

2nd day working ( 20 feb 2018)

ping_a14a1109 — 2018-02-27 15:10:13 UTC

2nd day, operation consultant (OC )from HQ come checking. Colleague included manager get scolded, down mood between staff. OC tell me to continue in serving water.....

3rd day working ( 21 Feb 2018)

ping_a14a1109 — 2018-02-27 15:13:31 UTC

Today, i not only serving water, but also do some runner work and fried french fries... Hard to recognize product.. ><.. So just short time in runner then learn fried fries....

4th day working (22 Feb 2018)

ping_a14a1109 — 2018-02-27 15:15:30 UTC

Hehehe... Today in kitchen... more hard in recognizing different bun...1/4 bun, normal bun, GCB bun, promotion bun... various kind of bun...

5th day.. ( 23 Feb 2018)

ping_a14a1109 — 2018-02-27 15:17:27 UTC

Finally have manager that free to do orientation to me.. but... not even 10 min she already give up.. so she introduce different kind of machine to me.. but.. i can't remember the name..still... ><

off day.. ( 24 Feb 2018)

ping_a14a1109 — 2018-02-27 15:19:58 UTC

1st off day.. no rest but go out whole day.. no time to rest... tired..

6th day working.. ( 25 Feb 218

ping_a14a1109 — 2018-02-27 15:21:17 UTC

Today still in kitchen.. colleague a bit scolded me.. Because bun wrap not beautiful.. looks messy.. ><

7th day working.. ( 26 Feb 2018)

ping_a14a1109 — 2018-02-27 15:23:19 UTC

Half day in kitchen, half day fried fries.. after work in kitchen, realized that fried fries so easy.. just the machine for fries a bit problem.. not functioning well..

8th day working.. (27 Feb 2018 )

ping_a14a1109 — 2018-02-27 15:25:04 UTC

Today, Mc Donald organized a orientation for staff in Mutiara Damansara McD. Now only know more about McD.. afternoon continue working but learned fried fish and chicken patty..

9th day working... (28 Feb 2018)

ping_a14a1109 — 2018-04-02 02:29:24 UTC

Everyday working the same things, not fries then runner.. But still can endure..

10th day working..(1st March)

ping_a14a1109 — 2018-04-02 03:28:19 UTC

unless ever try to work, never know that it is so tired to work in Mcd. facing the problem of lack of worker in Mcd..

11th day..

ping_a14a1109 — 2018-06-13 12:39:17 UTC

after all, i only carefully read about the sop and attitude that a Mcd crew should have.. FAF- fast, accurate, friendly.. among three the most hard for me is friendly...

12th day..

ping_a14a1109 — 2018-06-13 12:39:26 UTC

Today, i saw other's cleaning grill plate... so hot, so hard... >< but i still have no chance to try

13th day

ping_a14a1109 — 2018-06-13 12:39:34 UTC

still in kitchen... but better in recognizing different bun... regular bun for cheese burger and double cheese burger, quarter bun for mc chicken, deluxe bun for spicy deluxe.. hard...

14th day...

ping_a14a1109 — 2018-06-13 12:39:40 UTC

continue my hard day in recognizing bun.. gambateh..

15th day...

ping_a14a1109 — 2018-06-13 12:39:49 UTC

off day... rest day..

16th day...

ping_a14a1109 — 2018-06-13 12:39:55 UTC

come back to work.. feel don't want to come.. haha. but still need to come..

17th day...

ping_a14a1109 — 2018-06-13 12:40:01 UTC

suddenly call to counter... haiz.. hope not to counter.. but in my mind i know it is impossible..

18th day..

ping_a14a1109 — 2018-06-13 12:40:06 UTC

slowly slowly learn to take order... seems easy but hard.. different set, different things to do..

19th day..

ping_a14a1109 — 2018-06-13 12:40:11 UTC

sometime go kitchen sometime go counter.. where need people i go.. feel like not practical student but staff in Mcd...wo

20th day...

ping_a14a1109 — 2018-06-13 12:40:17 UTC

looking at fried chicken.. feel want to eat come 1st in my mind... 2nd is want to try to cook.. ><

21st day...

ping_a14a1109 — 2018-06-13 12:40:23 UTC

worked more, more have the feeling of i am not having industrial training.. more work more stress.. they not really teaching me.. instead just let me do same work...( is this one kind of training as well.. ? i don't know...

22th day...

ping_a14a1109 — 2018-06-13 12:40:35 UTC

off day..

23th day...

ping_a14a1109 — 2018-06-13 12:40:49 UTC

when become customer can never understand the hardship as a crew.. now when i become crew, i understand that as a crew, everyday not only facing customer, but also other staff, manager.. that might cause you stress..

24th day...

ping_a14a1109 — 2018-06-13 12:40:56 UTC

i tried my best to do, to smile.. but still failed.. sorry...

25th day...

ping_a14a1109 — 2018-06-13 12:41:01 UTC

from the day i started to take counter, i hardly enter kitchen.. i prefer to stay in kitchen instead of front line.. hope to enter kitchen again..

26th day...

ping_a14a1109 — 2018-06-13 12:41:07 UTC

counter day.. standing at same place same position.. a good customer let me feel that my endurance is worthy.. finally have customer understand is not my lacking but others and comforted me.. thank you..

27th day...

ping_a14a1109 — 2018-06-13 12:41:13 UTC

in mcd ss2, there is a staff that a bit slow to understand, do work and keep doing wrong things.. when i know that i will be with him at counter, i feel that my hair get lesser and lesser.. ( stress...

28th day...

ping_a14a1109 — 2018-06-13 12:41:18 UTC

noon until night.. this shift a bit hard.. two slot that have many customer..

29th day...

ping_a14a1109 — 2018-06-13 12:41:21 UTC

nowadays come to front counter.. hard for me to face customer...

30th day...

ping_a14a1109 — 2018-06-13 12:41:30 UTC

off day..

2nd month 1st day...

ping_a14a1109 — 2018-06-13 12:41:40 UTC

stock up time... everything need to stock up so that no rushing when customer come... team work and consideration among crew.. :)

2nd day...

ping_a14a1109 — 2018-06-13 12:41:53 UTC

work extra hours.. no worker in mcd.. so work more...

3rd day...

ping_a14a1109 — 2018-06-13 12:42:00 UTC

extra hours.. today also same..

4th day...

ping_a14a1109 — 2018-06-13 12:42:05 UTC

extra hours.. requested to have two days holiday.. hahah

5th day...

ping_a14a1109 — 2018-06-13 12:42:10 UTC

in counter, facing different people only realize.. so difficult to smile to each and every one.. haizz...

6th day...

ping_a14a1109 — 2018-06-13 12:42:16 UTC

endure two more days... then holiday... then no need to face customer liao..

7th day...

ping_a14a1109 — 2018-06-13 12:42:22 UTC

one more day.. no counter, no count money, no facing customer... some more having Annual dinner of store..

8th day...

ping_a14a1109 — 2018-06-13 12:42:28 UTC

off day.. wish fulfilled..

9th day...

ping_a14a1109 — 2018-06-13 12:42:32 UTC

off day..

10th day...

ping_a14a1109 — 2018-06-13 12:42:38 UTC

work until late night 12 am... different feeling in late night.. more tired than morning shift...

13th day...

ping_a14a1109 — 2018-06-13 12:42:59 UTC

closing store today... for fogging purpose.. pest control.. maintain cleanliness of store.. but still can meet many " small friend' in store... today also is the day Mdm Maizana come to visit me.. at first i almost forget.. our appointment is 12pm because my shift is 4pm.. luckily i didnt late for appontment..

14th day...

ping_a14a1109 — 2018-06-13 12:43:06 UTC

working day.. same work, same things, different customer.. same difficulties.. haizz.. how to smile to each and everyone?

15th day...

ping_a14a1109 — 2018-06-13 12:43:11 UTC

i know well that i don't like to get angry.. but my EQ not high so i get angry easily.. sorry to scold you.. ( a staff that a bit slow..

16th day...

ping_a14a1109 — 2018-06-13 12:43:15 UTC

off day again... i know that time pass, i will not have much off day.. because of no staff... so take a chance to rest more..

17th day...

ping_a14a1109 — 2018-06-13 12:43:31 UTC

come back working.. today have a bit improvement.. i didn't angry.. good. keep going.. fighting!!

18th day..

ping_a14a1109 — 2018-06-13 12:43:38 UTC

hahahha.. no staff not the problem.. problem is i worked double shift.. from 4pm until next day 7am.. then i experience closing.. cleaning at mid night.. good feeling..

19th day..

ping_a14a1109 — 2018-06-13 12:43:44 UTC

after all, i being told not other shift will be arranged to me except 4-12am.. bacause of afternoon no crew in shift.. so always me and manager two person take counter, runner, cook fries and take water..

20th day...

ping_a14a1109 — 2018-06-13 12:43:48 UTC

continue to be with manager two person.. but today, one more person added.. (the crew that work slow... ) in my mind, better he don't come.. because i feel he a bit rude.. ( even though myself also rude.. ) sorry..

21st day...

ping_a14a1109 — 2018-06-13 12:43:55 UTC

for normal day, not much customer in the morning and afternoon. but night time, horrible crowd come...

22nd day...

ping_a14a1109 — 2018-06-13 12:44:07 UTC

many time i worked extra hours. then i asked the human resource manager, can i take holiday.. she said... no... ( me heart broken..

23rd day

ping_a14a1109 — 2018-06-13 12:44:57 UTC

today not ice cream in ss2.. customer complain the ice cream machine always down.. mcd ice cream delicious?

24th day...

ping_a14a1109 — 2018-06-13 12:45:08 UTC

off day...

25th day...

ping_a14a1109 — 2018-06-13 12:45:10 UTC

happy day.. for the ice cream machine changed a new one... still the same model but anyway is new one.. :) then no need to worry that no ice cream and get complaint by customer..

26th day...

ping_a14a1109 — 2018-06-13 12:45:16 UTC

today just feel normal.. nothing special.. no complain from customer.. didn't did any wrong.. good!

27th day...

ping_a14a1109 — 2018-06-13 12:45:21 UTC

after two days. the machine have problem.. this store crew all legend.. so fast break down the machine..

28th day..

ping_a14a1109 — 2018-06-13 12:45:26 UTC

looking for something that stimulate my heart again a bit feel bored to work same things everyday..

29th day..

ping_a14a1109 — 2018-06-13 12:45:32 UTC

almost two month... already get use to work in Mcd.. but still feel tired and lazy in working.. in workplace sure have different problem.. Mcd also same..

30th day...

ping_a14a1109 — 2018-06-13 12:45:36 UTC

off day...

3rd month 1st day...

ping_a14a1109 — 2018-06-13 14:06:26 UTC

today the manager and gel testing new burger- nasi lemak burger.. i have a chance to try.. taste not bad.. at 1st there is rice in the burger but dont have.. then why call nasi lemak burger???

2nd day..

ping_a14a1109 — 2018-06-13 14:06:35 UTC

try to make burger nasi lemak by myself.. after tried only realize.. in two hour i can make more than 40 burger nasi lemak.. means so many people are trying this nasi lemak burger

3rd day...

ping_a14a1109 — 2018-06-13 14:06:41 UTC

take MC.. fall sick after working for two month..

4th day...

ping_a14a1109 — 2018-06-13 14:06:54 UTC

come back working.. without sound.. still stand at counter to take order.. speak to customer with base sound.. hahhaha..

5th day...

ping_a14a1109 — 2018-06-13 14:06:59 UTC

dying day... new burger.. burger nasi lemak.. from i come in (4pm) until i go back (12am) customer never stop queue until door... #geng nasi lemak...

6th day...

ping_a14a1109 — 2018-06-13 14:07:07 UTC

today also same.. burger nasi lemak.. so attractive?? until my break and the time i go back is the same time...

7th day...

ping_a14a1109 — 2018-06-13 14:07:13 UTC

continue terrible day with burger nasi lemak... when will the customer stop..?

8th day...

ping_a14a1109 — 2018-06-13 14:07:20 UTC

luckily today customer become less... other staff telling me that, before this not much customer.. only when new burger come then only more customer.. normal day is just good... but from what i saw... almost same for every day...

9th day...

ping_a14a1109 — 2018-06-13 14:07:25 UTC

suffering sickness and full of customer.. arhhhhh!! when is my off day???

10th day...

ping_a14a1109 — 2018-06-13 14:07:31 UTC

the customer continue to come for burger nasi lemak.. then heard that there will be rice in Mcd shocking news to me.. worry that there will be like burger nasi lemak.. many customer come..
today also the McDonald's app come out.. people streaming for free McChicken.. Arhh almost die because of this app...

11th day...

ping_a14a1109 — 2018-06-13 14:07:37 UTC

Today, one staff asked me.. Did my mother saw me.. then i ask why..? He say surely my mother say work in McD so hard until i became slim.. in my mind feel happy.. for i want to become slim.. haha..

12th day...

ping_a14a1109 — 2018-06-13 14:07:44 UTC

off day... finally rested.

13th day...

ping_a14a1109 — 2018-06-13 14:07:53 UTC

slowly slowly not much customer.. maybe all already tried the burger nasi lemak..

14th day...

ping_a14a1109 — 2018-06-13 14:07:58 UTC

this week really stimulated my heart.. haha.. over stimulated..

15th day...

ping_a14a1109 — 2018-06-13 14:08:04 UTC

worry to fall sick.. too tired this week because of nasi lemak burger.. hopefully not fall sick.. because already feel not comfortable..

16th day...

ping_a14a1109 — 2018-06-13 14:08:13 UTC

today started sore throat.. a bit changed sound.. so didn't take counter, go kitchen help others.. luckily manager allow..

17th day...

ping_a14a1109 — 2018-06-13 14:08:19 UTC

take MC again.. sore throat and fever.. go clinic check, doctor gave me two days MC..

18th day...

ping_a14a1109 — 2018-06-13 14:08:24 UTC

MC day..

19th day...

ping_a14a1109 — 2018-06-13 14:08:29 UTC

come back working.. without sound again.. Haiz.. before this i hard to fall sick.. maybe this two month i too tired...

20th day...

ping_a14a1109 — 2018-06-13 14:08:36 UTC

after sick, afternoon shift changed.. not just only me and manager.. more crew have.. thanks to God. no need so tired anymore..

21st day...

ping_a14a1109 — 2018-06-13 14:08:41 UTC

nowadays looking forward to go McCafe.. but seems no chance to go.. still have two section didn't learn.. McCafe and MDS..
looking forward to become barista

22nd day...

ping_a14a1109 — 2018-06-13 14:08:47 UTC

customer complaint.. haizz.....sorry that i am not professional service line staff..

23rd day...

ping_a14a1109 — 2018-06-13 14:08:52 UTC

off day..

24th day...

ping_a14a1109 — 2018-06-13 14:08:58 UTC

off day...

25th day...

ping_a14a1109 — 2018-06-13 14:09:02 UTC

just a normal day.. no complaint, no strange customer.. so good... if everyday like this how good it will be..

26th day...

ping_a14a1109 — 2018-06-13 14:09:12 UTC

customer complain... inside hot drinks have cockroach... scared to drink hot drink after this..

28th day...

ping_a14a1109 — 2018-06-13 14:09:26 UTC

suddenly saw at the hot drinks dispenser have new things... the electronic insect repellent.. hopefully it useful la..

27th day...

ping_a14a1109 — 2018-06-13 14:09:26 UTC

a higher position from pest control company ( Retokil ) came to check the hot drink dispenser.. after check, says that need to clean everyday.. ( before this cleaned weekly..

29th day...

ping_a14a1109 — 2018-06-13 14:09:29 UTC

off day..

30th day...

ping_a14a1109 — 2018-06-13 14:09:35 UTC

don't know what to write... sorry madam..

last month 1st day...

ping_a14a1109 — 2018-06-13 14:09:42 UTC

received complain from customer... 0 friendliness.. i also do not want to receive this kind of complain.. but hard.. tired....

2nd day...

ping_a14a1109 — 2018-06-13 14:13:37 UTC

tonight close store again.. haha.. i realize that this close store twice a week for pest control..

3rd day...

ping_a14a1109 — 2018-06-13 14:13:48 UTC

ice cream machine down again... then i 1st time saw how they clean inside of the machine.. many step, each step need to be careful and need to keep alert the component not to fall down or else disappear...

4th day...

ping_a14a1109 — 2018-06-13 14:13:54 UTC

off day..

5th day...

ping_a14a1109 — 2018-06-13 14:13:59 UTC

tonight close store again.. but not for pest control.. is for cleaning floor and drainage channel

6th day...

ping_a14a1109 — 2018-06-13 14:14:04 UTC

human resource manager asked me whether i want to continue to remain in Mcd or not.. if i remain, until i graduate will become crew trainer, after graduated directly become manager.. wondering want or not..

7th day...

ping_a14a1109 — 2018-06-13 14:14:10 UTC

continue my day.. gambateh!

8th day...

ping_a14a1109 — 2018-06-13 14:14:18 UTC

ramadan started.. more customer on when buka puasa.. again... me and manager two person.. this time is manager at counter me at kitchen.. two person fight for all customer.. haha.

9th day...

ping_a14a1109 — 2018-06-13 14:14:21 UTC

the day like this continue.. don't understand why don't arrange more crew from other race to maintain the production of store..

10th day...

ping_a14a1109 — 2018-06-13 14:14:27 UTC

when ramadan started, McD started to have many large or for CSR.. free meal for some place to buka puasa.. every monday and tuesday.. keep it for one month..

11th day...

ping_a14a1109 — 2018-06-13 14:14:33 UTC

finally i tried by myself.. fried chicken.. keep on ask others look nice or not the chicken that i fried.. hahaha

12th day...

ping_a14a1109 — 2018-06-13 14:14:36 UTC

again large order 256 apple pie and McChicken.. a lot of apple pie.. one slot apple pie take 6min to cook.. 256 apple pie need to cook more than 2 hours.. amazing..

13th day...

ping_a14a1109 — 2018-06-13 14:14:41 UTC

co-worker keep on asking me whether i am going to work from 22-24 May or not.. what they want???

14th day..

ping_a14a1109 — 2018-06-13 14:14:44 UTC

planning for my holiday.. but seems like nothing to do.. haha

16th day...

ping_a14a1109 — 2018-06-13 14:14:52 UTC

special day for me.. thank you so much for yours love.. ( celebrated mid night)
luckily today close store mid night..

17th day...

ping_a14a1109 — 2018-06-13 14:14:58 UTC

off day.. ><

18th day...

ping_a14a1109 — 2018-06-13 14:15:04 UTC

tomorrow Nasi McD launch.. don't know will be many customer or not..

19th day...

ping_a14a1109 — 2018-06-13 14:15:12 UTC

nasi MdC... Firstly though is nasi lemak.. but when came out only know is like chicken rice just that have sambal...

20th day...

ping_a14a1109 — 2018-06-13 14:15:19 UTC

really not much people looking for this Nasi McD.. maybe think it is not really worthy of this price.. quite expensive..

21st day..

ping_a14a1109 — 2018-06-13 14:15:26 UTC

Today go to kitchen.. open egg shell.. cook rice.. not easy neh.. this rice need to cook an hour.. in middle need to stir then take care of it carefully if not rice not fully cooked or too soft.. cannot look down this look simple rice..

22nd day...

ping_a14a1109 — 2018-06-13 14:15:30 UTC

until today only have some people look for this rice.. i stand at counter look at crew in kitchen feel they really hard.. from morning need to fried a lot of chicken - spicy and regular just for this rice..

23rd day...

ping_a14a1109 — 2018-06-13 14:15:40 UTC

off day..
started to worry how to write the report.. not yet start.. ><

24th day...

ping_a14a1109 — 2018-06-13 14:15:47 UTC

testing new rice.. this time didn't try.. no chance to try.. no crew so no free time to go anywhere.. just remain at counter.. haiz..

25th day...

ping_a14a1109 — 2018-06-13 14:15:54 UTC

today mid night 12am no more GST.. midnight manually count sales because the system update... so hard.. luckily not much customer at late night.. if not don't know how to settle.. :)

26th day

ping_a14a1109 — 2018-06-13 14:15:59 UTC

Nasi Mcd launched.. But not much customer.. strange.. changed the egg from boiled egg to fried egg.. today also no more GST.. midnight manually count sales because the system update... so hard..

27th day...

ping_a14a1109 — 2018-06-13 14:16:07 UTC

slowly slowly not to take counter.. already lazy to face customer.. escape to kitchen.. haha.. even though kitchen more tired but it's ok for me..

28th day...

ping_a14a1109 — 2018-06-13 14:16:29 UTC

count down working day.. confusing feeling... no working happy, left this working place sad for they all kind to me..

29th day..

ping_a14a1109 — 2018-06-13 14:16:35 UTC

left one more day.. all keep on asking me to continue working in Mcd but i refuse. i think i am not suitable for working at service line.. but they all persuade me to continue... how to do...

last day...

ping_a14a1109 — 2018-06-13 14:16:42 UTC

what i received on the last day.. is the love from my co-worker... soap water, egg, and Mc-sauce..
until need to take a short bath in Mcd.. ><

11th day...

ping_a14a1109 — 2018-06-13 14:54:34 UTC

today worked 11 hours.. feel almost die.. arhhhhh... this mcd really need more staff that have responsibility....

12th day..

ping_a14a1109 — 2018-06-13 14:56:14 UTC

off day... worked extra hours.. get tiredness and stress.. experience... not sure...

video presentation

ping_a14a1109 — 2018-06-25 07:23:35 UTC

sorry madam, due to limited assessment of padlet, i cannot upload the whole video. so i upload the video to youtude.. and below is the link
https://youtu.be/s_H0uMJ1KS8

REPORT OF TRAINING

ping_a14a1109 — 2018-06-25 13:58:46 UTC

REPORT OF TRAINING

ping_a14a1109 — 2018-06-25 14:01:42 UTC

ping_a14a1109 — 2018-06-25 14:02:36 UTC

Borang C

ping_a14a1109 — 2018-06-25 14:20:51 UTC

Semakan Penyelia

ping_a14a1109 — 2018-06-25 14:21:35 UTC