• Explain the differences between empathy and sympathy according to the video clip by Brené Brown.

• How can you apply empathy in your career consulting practice?

  
  

Sympathy: External, look and care from outside of context, shallow care, ... THÔNG CẢM/ TỘI NGHIỆP

• fuel connections

• recognize others' perspectives as their truth

• stay out of judgement

• recognize others' emotion

• communicate that emotion

• feel with people

• connect with something in oneself that knows that feeling

Sympathy: 

• drive disconnections

• begin with "at least..."

• feel pity or sorry with people without feeling with people

2. How can...?

• Accept without judgement

• Put yourself in your client's shoes

• Trust your client's feeling & experience

• Empathy fuels connection while sympathy drives disconnection

• perspective-taking, no judgment, recognizing emotion in other people, communicating that recognition.

• Sympathy: more distant acknowledgment of another's hardship, often with an element of pity, which can unintentionally create a feeling of isolation for the person suffering.

Apply:

• Active listening

• emotion response