Customer Journey by Huong Do https://padlet.com/hello1370/62hdlj5l0ois62is Touch points - Customer Care Process en-us 2021-08-12 03:18:03 UTC 2021-08-18 07:08:41 UTC hello@padlet.com https://padlet.net/icons/png/1f91d.png 1. Email xác nhận đã nhận đăng kí demo hello1370 https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676319599 Confirmation Email attached Say Hi Video
Link here: https://docs.google.com/document/d/1Wr4W0Zg9CAGhJ1jKkq1zy95gM0wey7Rq9ZWutoK8qw0/edit]]> 2021-08-12 03:21:56 UTC https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676319599 3. Thank you email: Meeting recap + inform next steps hello1370 https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676323728 https://docs.google.com/document/d/1o3wjWJm54gky6KxWS_SUsIBcFnq26oZgxrxplUlXpgA/edit]]> 2021-08-12 03:25:31 UTC https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676323728 4. Sending account info email hello1370 https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676326061
https://docs.google.com/document/d/1nDlzguXBg9ZpEwnQwSrd-hK9k2tz3r8vwUG5n68KxBM/edit]]> 2021-08-12 03:27:41 UTC https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676326061 5. First video(Khi user gửi video đầu tiên) hello1370 https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676333336 https://docs.google.com/document/d/1T7XV1iRbYOV98kRwEtj4nHO93_KW_dLBVG-x691dTJg/edit]]> 2021-08-12 03:34:21 UTC https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676333336 6. Gửi mail(cách thức đặt tiêu đề, copy thumbnail, bố cục email) hello1370 https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676338997 https://docs.google.com/document/d/12GvSbVZm5WkJG2O6p-o7ij4y-IdIostb6plTFjvvNWQ/edit]]> 2021-08-12 03:39:43 UTC https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676338997 7. Tips quay video hello1370 https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676340092 https://docs.google.com/document/d/1yJek4kVWsNjqRENka0Cu0uGPYDc-axr6qWrZ-q0R1GY/edit]]> 2021-08-12 03:40:53 UTC https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1676340092 2. Welcome email: Book onboard-meeting, ask for request hello1370 https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1681831063 https://docs.google.com/document/d/1VQ2WTS4iqVOBGNpkYeFSi9kN8JM5DSeyorruLAk2DD0/edit]]> 2021-08-17 08:11:43 UTC https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1681831063 #. Training sessions hello1370 https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1683684304 Hướng dẫn users sử dụng ứng dụng, lên nội dung và quay video, cách gửi video]]> 2021-08-18 07:08:41 UTC https://padlet.com/hello1370/62hdlj5l0ois62is/wish/1683684304