https://padlet.com/diyana_a14a1229/5zftgd9d42w3 Here are my daily log for 10 days when I'm doing my SIEP en-us 2017-07-17 14:10:25 UTC 2025-11-03 04:50:28 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Lovecookie.png diyana_a14a1229 https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/178860310 Today is my first day I'm starting my SIEP 3 at Tiram Travel Ipoh. I reported my first duty to Mrs. Suraya. After reporting my duty to her, Mrs. Suraya introduced me to all the staffs and interns in Tiram Travel. My SIEP began without any orientation process because I had done My SIEP 2 at Tiram Travel Ipoh also, so I knew the place very well. Mrs. Suraya allowed me to handle all the documents regarding the Umrah and Hajj's.]]> 2017-07-17 14:10:56 UTC https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/178860310 diyana_a14a1229 https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008617 Today, I continued with the documents that I was handling yesterday by organized the documents according to the date for Umrah and Hajj, the hotel's name and also according to their flight. I need to check the information of the customer accurately so that it can help senior staffs doing their works. After finished my work, I continued with cleaning the office to make sure the environment of the office is always clean. Then, I also help them to arrange the files to make the place looks neatly. ]]> 2017-07-19 03:00:53 UTC https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008617 diyana_a14a1229 https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008662 On my third day of SIEP 3, I was assigned to handle the upcoming luggage stocks for Hajj and Umrah to uses and also Zam zam water. Luggage and zam zam water are the services that Tiram Travel Ipoh gives to their customers for Hajj and Umrah. I need to make sure the quantity of the stocks is accurate to the data given according to the numbers of customers. Then, I will divide the stocks into the date to make the delivery become easier. Here I include together the picture of luggage that would be given to the customers as their free services.]]> 2017-07-19 03:01:37 UTC https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008662 diyana_a14a1229 https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008700 Today, all the interns was assigned to distribute the pamphlets to the area around the office. Most of us were going to mosque and neighbourhood around the office to distribute the pamphlets. We also get the chance to promote directly face to face to other people about the Tiram Travel and the packages that we were provide to all their customers. After the distribution, Mrs. Suraya give us some task to do which is decorate the office. All the interns are working hard together to decorate the office to make it become more beautiful.]]> 2017-07-19 03:02:03 UTC https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008700 diyana_a14a1229 https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008739 On my fifth day, Mrs. Suraya give some motivation talk to all the staffs and interns. This talk is to strengthen the bonds among the staffs and interns. After that, we are continue with the decorate the office. All the interns give some ideas on how to decorate the office to make customers become more comfortable when they come to our office. Here I attach the picture when Mrs. Suraya give some talk to us. ]]> 2017-07-19 03:02:32 UTC https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008739 diyana_a14a1229 https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008767 Today, I was assigned to make an update for all the details of our customer that joined Hajj and Umrah. These details will be sent to the HQ departments for them to make an arrangement for the all customers that joined Hajj and Umrah. That's why the details need to be accurate before sending it to the HQ department. After that, Mrs. Suraya give me responsibility to transfer the money to the HQ using ATM machine. The transfer need to be done on every Saturday because the office is closed on Sunday. ]]> 2017-07-19 03:02:53 UTC https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008767 diyana_a14a1229 https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008788 Today, I was just helping to clean the office. All the documents need to be arrange according to the date so that it easy to the staffs to find the documents. It also make the office looks tidy and clean. Then, I was helping other interns to make the pamphlets to distribute to the people around the area of the office. ]]> 2017-07-19 03:03:09 UTC https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008788 diyana_a14a1229 https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008827 Today as usual after clean the office, I was assign by Mrs. Suraya to take a phone call in the office. Mrs. Suraya teach me how to take a call and how to explained the packages to the customers on the phone very well. I also learned how to make a deal with the customer who are interested with our packages and how to persuade the customers to join the program of Hajj and Umrah.]]> 2017-07-19 03:03:48 UTC https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008827 diyana_a14a1229 https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008869 Today, I was given the trust by Mrs. Suraya to handle the customers. With the knowledge that I was learned with her yesterday, I apply that techniques to serves them. Even though I have the knowledge to serve them, Mrs. Suraya still monitor me to give the best service to them. She also help me to persuade the customers that were come today.]]> 2017-07-19 03:04:19 UTC https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008869 diyana_a14a1229 https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008906 On my last day, I was just doing the works like usual. I was given the task by Mrs. Suraya to looks over the details on the computer. She assign me to double checking the details before confirming the data to the HQ. Before end my duty in Tiram Travel Ipoh, I was just clean the office for the last time. Here I attach together the picture of me and Mrs. Suraya]]> 2017-07-19 03:04:59 UTC https://padlet.com/diyana_a14a1229/5zftgd9d42w3/wish/179008906