SDT Level Meeting - 2025/2026 Parent Engagement by Mrs Jennifer Fan

fan_lee_bee_yen — 2025-03-22 13:48:32 UTC

Do you have new idea(s) that you would like to try out?

fan_lee_bee_yen — 2025-03-22 13:50:12 UTC

How would you also apply the TRUST Guiding Principles to the scenario?

2025-03-26 08:13:12 UTC

Listen more

2025-03-26 08:13:25 UTC

I hear you..

2025-03-26 08:13:38 UTC

Emphatize more

2025-03-26 08:13:54 UTC

I understand.

2025-03-26 08:13:55 UTC

Thank you for your feedback

2025-03-26 08:13:57 UTC

We listen and we dont judge

2025-03-26 08:14:10 UTC

Listening Emphatically

2025-03-26 08:14:18 UTC

Be a good listener

2025-03-26 08:14:23 UTC

let them talk before going to my turn.

2025-03-26 08:14:24 UTC

Be a good listener. Be more empathetic and listen out to their concerns.

2025-03-26 08:14:25 UTC

Be more emphatic

2025-03-26 08:14:29 UTC

Empathise

2025-03-26 08:14:42 UTC

listen to their rant, empathise with them.

Show that we care for the child and want to work together with them.

2025-03-26 08:14:43 UTC

I will feedback to my HOD.

2025-03-26 08:14:44 UTC

Be a good listener.

2025-03-26 08:14:45 UTC

I ask the parent to slow down as their feedback is very important and i want to write it down. Thrn i get them to slow their pace and remove the emotion as they speak. Then it becomes a more productove session

2025-03-26 08:14:55 UTC

Listen, Emphatise, Respond calmly

loy_su_ann — 2025-03-26 08:15:19 UTC

Listen

2025-03-26 08:15:23 UTC

Acknowledge the parent’s feedback and explain the rationale of the programme during conversation as part of parent engagement.

2025-03-26 08:15:25 UTC

I totally understand where you are coming from. We do have our reasons for having it so we also seek your support.

2025-03-26 08:15:48 UTC

I love you thats why I'm listening to you ranting.....

2025-03-26 08:15:50 UTC

Listen and receive feedback from parents with respect

2025-03-26 08:15:58 UTC

Acknowledge and/or validate their concerns, repeat the queries to ensure clarity, keep your cool.

2025-03-26 08:16:02 UTC

I understand your difficulties.

Listen to the parents. If need to, apologize and admit that things could have been done differently.

Thank them for their feedback for improvement. This works really well esp with angry parents

2025-03-26 08:16:48 UTC

Validate their emotions without agreeing or disagreeing immediately.

2025-03-26 08:16:58 UTC

Be more patient

2025-03-26 08:18:19 UTC

Communicate clear expectations to parents

2025-03-26 08:18:42 UTC

Document conversations and correspondences wherever possible

2025-03-26 08:18:56 UTC

Feedback to my YH and AYH

2025-03-26 08:19:17 UTC

Be empathetic to their situation esp when parents only listen to one side of the story

2025-03-26 08:19:19 UTC

communicate reasonable expectations

2025-03-26 08:19:26 UTC

Assure parents we’re working TOGETHER for the betterment of the child

2025-03-26 08:19:29 UTC

To engage parents in a positive way at the beginning, building trust and basic level of understanding. When an incident arises, parents tend yp be more receptive, at least to hear us out first.

2025-03-26 08:19:53 UTC

Take time to stay calm, gather facts, and respond carefully. A well considered response is more effective than a quick reaction.

2025-03-26 08:19:56 UTC

Understand the situation before calling the parents

2025-03-26 08:20:12 UTC

Listen to parents' concerns and work with child accordingly. Sometimes the child passes his/her responsibility to parents. Parents feel overwhelmed. Ultimately we need to address concerns with child too.

2025-03-26 08:20:17 UTC

Assure parents that we are here to support the child and our discussion should be focused on how to support the child

2025-03-26 08:21:36 UTC

Parents play a vital role in the education of their children. It is important that we need to focus on the holistic development of our children.

2025-03-26 08:21:59 UTC

Communication is key. Important to assure parents that we are partners who want to support their child's holistic development.

2025-03-26 08:22:02 UTC

Listen & show more empathy.

2025-03-26 08:28:44 UTC

Would like to establish rapport and communicate more with parents before any thing happened

2025-03-26 08:28:44 UTC

Listen & give feedback promptly

PE_Art_Music — 2025-03-26 08:28:55 UTC

Validate their emotions and feelings. Be humble and acknowledge their concerns.

2025-03-26 08:29:04 UTC

Try to provide possible solutions to the parent and help them to understand the roots of the problem.

2025-03-26 08:29:05 UTC

Check with the parents if you understand their concerns and what they need

2025-03-26 08:29:13 UTC

Your child is awesome. Let's talk about we can better support him/her.

2025-03-26 08:29:36 UTC

let parent talk and vent first

2025-03-26 08:29:44 UTC

To not be afraid to clarify and come to a conclusion with regard to matters concerning Thier child

2025-03-26 08:29:54 UTC

I think both teachers handled the situation well in establishing good rapport with the parent.

2025-03-26 08:29:55 UTC

Let the parents talk first. Thank them talk.

2025-03-26 08:32:08 UTC

Sometimes anger comes from the lack of solutions from another issue that the parent cannot resolve. The issue is unrelated to you or the child. Be a listening ear and refocus the energy instead to helping the child succeed.

2025-05-07 07:29:45 UTC

Close the loop

2025-05-07 07:29:50 UTC

Show that we listen and understand first before continuing or suggesting

2025-05-07 07:30:14 UTC

Present active listening and assuring responses

2025-05-07 07:30:21 UTC

Listen actively & acknowledge concerns

PE_Art_Music — 2025-05-07 07:30:22 UTC

Listen listen listen

2025-05-07 07:30:26 UTC

listen, paraphrase, summarise, clarify with questions, neutral/objective, close the loop

2025-05-07 07:30:42 UTC

Being a good listener to understand their concerns

2025-05-07 07:30:45 UTC

I would first be present, pro active ti listen and acknowledge the information shared by the parent.

I would then share some suggestions that I could work on to allow the parent to know that action is being taken.

And maintain communication with the parent in a timely manner

2025-05-07 07:30:45 UTC

Establish a clear objective as to what needs to be done

2025-05-07 07:31:16 UTC

I would control my own thoughts and feelings and remain neutral. I would ask her questions based on what she shared and paraphrase her thoughts to ensure I got it correctly. After which, I would summarise what she said and close the loop when needed.

2025-05-07 07:31:19 UTC

I would use the framework to help guide me in my engagement with parents. It provides me with a structure that I could depend on.

2025-05-07 07:31:36 UTC

I will listen attentively, maintain a neutral stance, and respond with a calm and respectful tone to ensure a constructive and courteous conclusion when engaging with the parent.

2025-05-07 07:32:30 UTC

Listen more attentively and be patient with the parent as they have opinions that matter to them. We can try to be a listening ear and seek help from our colleagues on what actions we can take to help address their concerns.

2025-05-07 07:37:41 UTC

Being neutral when parents have complaints about another student so that we are seen to be fair and impartial

lindaprem — 2025-05-07 07:37:56 UTC

Listen actively, paraphrase the points if needed, ask. Qs & close the loop

2025-05-07 07:38:24 UTC

Be aware of the challenges they may be facing before we pose any suggestions.

2025-05-07 07:38:44 UTC

Listen to parents talk first, then acknowledge their concerns and respond in a neutral manner. Sometimes, we don’t need to “solve” the issues; we just need to listen

2025-05-07 07:39:03 UTC

Don make judgements, listen to parents and acknowledge their concerns.

2025-05-07 07:39:07 UTC

By staying neutral and focusing on common goals, I can try to work well with parents and build trust.

2025-05-07 07:39:12 UTC

Close the Loop

This is important to ensure parents have understanding of the progress or updates about the incident, to prevent miscommunication or assumption that the school is doing nothing about their complaints.

2025-05-07 07:39:55 UTC

Acknowledge concerns and explain rationale to help them understand School's / teacher's approach. Empathize and give them confidence that their concerns would be looked into.

2025-05-07 07:40:32 UTC

Listen actively to the parent to try to understand and ask questions to clarify your doubts.

2025-05-07 07:41:23 UTC

Good communication is vital for parent teacher relationship and engagement.

lim_see_voon — 2025-05-07 07:41:30 UTC

build trust with parents, fostering stronger partnerships and more meaningful engagement.

2025-05-07 07:41:45 UTC

Listen, acknowledge and put suggestions across that would help all partners in a child's school journey.