A222 Logbook (271178) by Nor Syahirah 271178

A222 Logbook (271178) by Nor Syahirah 271178 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2 Report supervisor: Dr Mohamad Zaki bin Ahmad en-us 2023-04-03 03:59:09 UTC 2023-08-07 00:08:06 UTC hello@padlet.com Student Profile syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2541706995 Hi assalammualaikum. My name is Nor Syahirah Binti Mohd Yusoff matric number 271178. I am from Bachelor of Tourism Management. Currently I am in semester 8 and attending my practicum at Sama Travel & Tours Sdn. Bhd 18000 Kuala Krai, Kelantan. This padlet is created as a medium to document all the activities undertaken throughout my internship period (3/4/2023-3/8/2023)]]> 2023-04-03 04:17:38 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2541706995 First week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2541719653 3/4/2023: Monday
- I reported my duty with Sir Ikmal and Sir Haji Mohamad Bin Jusoh at Sama Travel & Tours at 9 am.
- Registered the thumb print
- Briefed on company background by Sir Ikmal and Sir Mohamad

4/4/2023: Tuesday
- Cleaning tables and environment at the office
- Briefed on job scope during practicum
- Introduce on how to use onpay system (umrah booking)
- Sorting file according the date of payment that customers made
- Introduce the Umrah products to do affiliate in Tiktok

5/4/2023: Wednesday
- Thumbprint and cleaning the office
- Posting on facebook page
- Served customer that came to pay the rest of the balance of Umrah
- Check in the system how much the available seat lefts

6/4/2023: Thursday
- Posting on facebook page
- Learned how to read visa of the customers
-Drop the parcel at Ninjavan for postage

7/4/2023: Friday
Off Day

8/4/2023: Saturday
- Off Day (Public Holiday Hari Nuzul-Quran)

9/4/2023: Sunday
- Posted on facebook page
- Packed the orders to postage for the customers
- Served the customer that came to made Badal Haji ]]> 2023-04-03 04:32:11 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2541719653 Second week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2547463373 10/4/2023: Monday
- Posted on facebook page
- Updated claim form for company to claim

11/4/2023: Tuesday
- Served customer that came to ask for the balance of booking of Umrah
- Served customer that came to buy belt for Umrah

12/4/2023: Wednesday
- Posting on Facebook page
- Customers came to purchase Umrah things

13/4/2023: Thursday
- Posting on Facebook page
- Do Nusuk for the customers

14/4/2023: Friday
Off Day

15/4/2023: Saturday
- Handle Umrah course for trip 25 dan 26 April 2023
- Prepare the orders for online customer

16/4/2023: Sunday
- Posting on Facebook page
- Drop the orders from the customers at Ninjavan courier

]]> 2023-04-08 03:07:26 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2547463373 Third week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2552335248 17/4/2023: Monday
- Posting on Facebook
- Laminated the details of Umrah and Hajj

18/4/2023: Tuesday
- Sorting invoice payment of the customer
- Customer came to paid the extra balance for Umrah
- Help the customer to register his Nusuk application

19/4/2023: Wednesday
- Briefing on Premier Umrah course that will be held in May
- Submit form Badal Haji for customer

20/4/2023: Thursday
- Served the customer came to buy products
- Fill in the form for the Umrah pilgrims

21/4/2023: Friday
Off Day

22/4/2023: Saturday
Public Holiday: Hari Raya Aidilfitri

23/4/2023: Sunday
Public Holiday: Hari Raya Aidilfitri]]> 2023-04-13 01:17:51 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2552335248 Fourth Week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2552335568 24/4/2023 : Monday
Public Holiday: Hari Raya Aidilfitri

25/4/2023 : Tuesday
Public Holiday: Hari Raya Aidilfitri

26/4/2023 : Wednesday
Public Holiday: Hari Raya Aidilfitri

27/4/2023 : Thursday
- Prepared order for customers from online
- Checked the number of products left and orders again from the HQ

28/4/2023: Friday
Off day

29/4/2023: Saturday
- Posting on facebook about trip 25 & 26 April
- Served the customers walked in to the office

30/4/2023: Sunday
- Posted on facebook page
- Served two customers that came to make Badal Haji]]> 2023-04-13 01:18:05 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2552335568 First week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2561162325 1/5/2023: Monday
Public Holiday: Labour Day

2/5/2023: Tuesday
- Served customer to buy Umrah products
- Posting on facebook page

3/5/2023: Wednesday
- Posting on facebook page
- Served customers that walked in to the office

4/5/2023: Thursday
- Posting on facebook page
- Serve customers that came to office to ask regarding the package available here

5/5/2023: Friday
Off Day

6/5/2023: Saturday
- Posted on facebook page
- Prepared order for customers

7/5/2023: Sunday
- Prepared order for customers
- Serve customer that came for Badal Haji

]]> 2023-04-20 05:16:16 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2561162325 Second week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2580595650 8/5/2023: Monday
- Updated customer about the invoice of payment that he paid yesterday
- Prepared the Umrah products (tawaf card)

9/5/2023: Tuesday
- Posted on fb page
- Checked the stocks that available at office

10/5/2023: Wednesday
- Posting on facebook page
- Prepared order for the customers
- Drop the parcel at the courier place

11/5/2023: Thursday
- Arranged the products on the rack
- Checked checklist gift for umrah
- Called the customers to pickup the gifts
- Give the gifts to the customers

12/5/2023: Friday
Off Day

13/5/2023: Saturday
- Prepared order for customers
- Arranged stock and calculate stock of umrah products

14/5/2023: Sunday
- Posted on facebook page
- Submitted form for Badal Haji to customer
- Print the form and sort in the file ]]> 2023-05-07 01:29:53 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2580595650 Third week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2580595806 15/5/2023: Monday
- Prepared order for the customer
- Write the detail for the Badal Haji customers
- Submitted form for Badal Haji to the manager

16/5/2023: Tuesday
- Prepared order for customer
- Served customers came asking regarding Badal Haji
- Served customer came to do reservation for Badal Haji

17/5/2023: Wednesday
- Prepared order for customers
- Posted on facebook page

18/5/2023: Thursday
- Prepared order for customer
- Posted on fb page
- Filled in the detail in commission form of the company
- Submit to the manager

19/5/2023: Friday
Off Day

20/5/2023: Saturday
- Posted on facebook page
- Served the customers walked in to the office

21/5/2023: Sunday
- Off Day]]> 2023-05-07 01:30:41 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2580595806 Fourth week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2580595999 22/5/2023: Monday
- Prepared order for customers
- Served customers walked in to office

23/5/2023: Tuesday
- Posted on facebook page
- Prepared order for online customers

24/5/2023: Wednesday
- Posted on facebook page
- Served customer that came to do Badal Haji

25/5/2023: Thursday
- Prepared orders for customer
- Posting on fb page

26/5/2023: Friday
Off Day

27/5/2023: Saturday
- Posted on facebook page
- Settled order for online customers
- Drop the parcels at the courier

28/5/2023: Sunday
- Posted on facebook page
- Prepared order for online customer]]> 2023-05-07 01:31:34 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2580595999 First week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2580596256 1/6/2023: Thursday
- Posting on facebook page
- Served the customers came to the office
- Answered called from customer asked about Umrah packages

2/6/2023: Friday
Off Day

3/6/2023: Saturday
- Posted on facebook page
- Check the stocks at office
- Tick the number of stock left

4/6/2023: Sunday
- Served customers came to do Badal Haji
- Give explanation for the customers on which are the most suitable for them to choose

5/6/2023 : Monday
Public Holiday (Hari Keputeraan Seri Paduka Baginda Yang di-Pertuan Agong

6/6/2023: Tuesday
- Posting on facebook page
- Served the customers that came to ask for Umrah packages
- Close deal for the customers purchase Umrah things

7/6/2023: Wednesday
- Posted on facebook page
- Learned how to do ticketing for customers that will fly to Mecca soon
- Briefing on new price of Umrah packages]]> 2023-05-07 01:32:58 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2580596256 Second week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610115141 8/6/2023: Thursday
- Posting on facebook
- Served customers walked in to the office

9/6/2023: Friday
Off Day

10/6/2023: Saturday
- Posting on facebook
- Served customers that came to the office

11/6/2023: Sunday
- Posting on facebook
- Served the customers walked in to the office

12/6/2023: Monday
- Posting on facebook
- Prepared order for online customers

13/6/2023: Tuesday
- Posting on facebook
- Served customers came to the office

14/6/2023: Wednesday
- Posted on facebook page
- List the list numbers of customers do Badal Haji
- Do audit for Badal Haji and write on the paper for those who had got the gifts and not get the gifts

]]> 2023-05-31 05:52:37 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610115141 Third week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610117620 15/6/2023: Thursday
- Posting on facebook page
- Update new info about the packages

16/6/2023: Friday
Off Day

17/6/2023: Saturday
- Posting on facebook page
- Served customers walked to the office

18/6/2023: Sunday
- Posting on facebook page
- Served customers walked in to the office
- Print the new invoice of payment

19/6/2023: Monday
- Posting on facebook
- Rearranged the invoice according date of payment

20/6/2023: Tuesday
- Posting on facebook
- Served customers came to the office

21/6/2023: Wednesday
- Posting on facebook
- Print new invoice of the payment
- Update new invoice of payment in file

]]> 2023-05-31 05:55:06 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610117620 Fourth week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610118539 22/6/2023: Thursday
- Posting on facebook
- Served customers walked in to the offuce

23/6/2023: Friday
Off Day

24/6/2023: Saturday
- Update stock of Rehla product
- Write the number of stock on the paper
- Posted on facebook page of Rehla

25/6/2023: Sunday
-Off Day

26/6/2023: Monday
- Post on facebook page
- Update new invoice of the customers about the packages

27/6/2023: Tuesday
- Posted on facebook page
- Served the customers that came to the office to ask about the packages

28/6/2023: Wednesday
- Posted on facebook
- Served the customers that came to the office
- Receive visit from the students from Uitm to interview one of the manager

]]> 2023-05-31 05:56:03 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610118539 First week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610123324 1/7/2023: Saturday
-Public Holiday ( Hari Raya Korban )

2/7/2023: Sunday
-Public Holiday ( Hari Raya Korban )

3/7/2023: Monday
- Posted on facebook page
- Prepared order for online customers
- Checked Umrah things on the sheld

4/7/2023: Tuesday
- Posting on facebook
- Served customers walked in to the office

5/7/2023: Wednesday
- Posting on facebook
- Settled orders for online customers
- Served customers walked in to the office

6/7/2023: Thursday
- Posting on facebook page
- Packed order for the customer
- Checked stock of Umrah products

7/7/2023: Friday
Off Day

]]> 2023-05-31 06:00:00 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610123324 Second week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610124416 8/7/2023: Saturday
- Do office cleaning
- Served customers came to ask for Umrah packages

9/7/2023: Sunday
- Posting on facebook
- Served customers walked in to the office

10/7/2023: Monday
- Do confirmation letter umrah for the customers in September
- Update invoice and add medical insurance
- Update customer regarding the progress about Badal haji

11/7/2023: Tuesday
- Do the registration form for Umrah
- Update the invoice payment of Umrah booking

12/7/2023: Wednesday
- Posted on facebook page
- Checking new luggage arrived
- Arranged new luggage at the store

13/7/2023: Thursday
- Posted on facebook page
- Do office cleaning for preparation for Umrah
- Sorted the luggage at the main entrance of the office

14/7/2023: Friday
Off Day]]> 2023-05-31 06:01:01 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610124416 Third week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610125003 15/7/2023: Saturday
- Posted on facebook page
- Handle course Umrah
- Served customers buy Umrah products
- Do Nusuk appli

16/7/2023: Sunday
- Update new invoice of payment

17/7/2023: Monday
- Posted in facebook page
- Update photos of the customers for Visa purposes
- Do claim form for the course Umrah a few days ago

18/7/2023: Tuesday
- Posting on facebook page
- Served the customers walked in to the office

19/7/2023: Wednesday
- Public Holiday ( Awal Muharram )

20/7/2023: Thursday
- Posting on facebook page
- Served customers walked in to the office

21/7/2023: Friday
Off Day]]> 2023-05-31 06:01:36 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610125003 Fifth week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610127772 29/5/2023: Monday
- Served customer walked in to the office
- Prepared order for online customers
- Briefing about the new package of umrah from supervisor

30/5/2023: Tuesday
- Posted on facebook page
- Served the customers that walked in to the office asked about the packages available here
- Sorted file according to the month of Umrah bookings

31/5/2023: Wednesday
- Cleaned office
- Posted on facebook page
- Checked stock availables at the office]]> 2023-05-31 06:04:12 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610127772 Fifth week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610133060 29/6/2023: Thursday
-Public Holiday ( Hari Raya Korban )

30/6/2023: Friday
Off Day

]]> 2023-05-31 06:08:55 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610133060 Fourth week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610135809 22/7/2023: Saturday
- Posted on facebook page
- Served customers came to ask for Umrah packages

23/7/2023: Sunday
- Posted on facebook page
- Update times to depart for the customers
- Write on whiteboard

24/7/2023: Monday
- Posted on facebook page
- Briefing on the time for customers to depart and leave the airport
- Update new invoice of payment from customer

25/7/2023: Tuesday
- Posted on facebook page
- Give briefing for the new intern student regarding this office roles and jobs

26/7/2023: Wednesday
- Posted on facebook page
- Served customers walked in to the office

27/7/2023: Thursday
- Posted on facebook page
- Produced tawaf card with new intern student
- Served customer came to pickup Badal haji gift

28/7/2023: Friday
Off Day]]> 2023-05-31 06:11:21 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610135809 Fifth week syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610136787 29/7/2023: Saturday
- Served customer walked in to the office
- Explained the packages that available according to the customers' dates
- Blast on the facebook that there will be held Mutawif Strengthening Course (Kursus Pemantapan Mutawif)

30/7/2023: Sunday
- Settled orders for the customers
- Checked the arrival gifts of Umrah and Hajj
- Called the customers to pickup the gifts
- Take photos with the customers that pickup the gifts

31/7/2023: Monday
- Called by the manager to ask regarding the allowance receive
- Tell the colleagues regarding the programme that will be held on Thursday
- Giving the gifts to the customers
- Packed the orders from online customers

1/8/2023: Tuesday
- Posted on facebook page
- Called the customers to take the gifts
- Laminate and paste the new pamphlet of new package at the door

2/8/2023: Wednesday
- Posted on facebook page
- Packed orders for the online customers
- Arranged new products on the shelf
- Served customer came to the office

3/8/2023: Thursday
- Posted on facebook page
- Briefing on new student interns at the workplace
- Photocopy the materials for the next packages
- Sorted in the package files

]]> 2023-05-31 06:12:15 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2610136787 syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2655291865 3 August 2023 : Thursday

The last day of my internship. The manager and the assistant manager held a farewell party for me. In addition, there is a distribution of certificates to confirm the position of having undergone industrial training at SAMA Travel & Tours.

During the internship, I learned a lot of new things that I could not learn in the university world. I am very pleased to be well received by this company because I was able to increase my knowledge in this field of tourism.

]]> 2023-08-03 06:57:37 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2655291865 syahirahnor345 https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2656848343 I received the certificate for completing my internship at SAMA Travel & Tours K.Krai. ]]> 2023-08-07 00:07:33 UTC https://padlet.com/syahirahnor345/5tz49aecj9tqt1u2/wish/2656848343