WALMART'S ORDER PROCESSING & FULFILLMENT by Nhật Trường Nguyễn

Order Processing

punmie151003 — 2024-02-26 03:48:49 UTC

This processing phase typically takes from 2 to 4 hours.

Order Line Status (LOCAL ORDER)

ntruongf2linh3 — 2024-03-08 15:50:54 UTC

After the customer pays for their orders via different payment methods, for example: CREDIT card, EBT card, Credit card, HSA / FSA, et cetera.

The Purchase Orders for the line items are created and have been released from the Walmart Order Management System to the Seller for processing. The Order Line is set to "Created" Status.

Retrieve order

ntruongf2linh3 — 2024-03-09 02:56:23 UTC

A Walmart order object represents a purchase order and consists of a group of one or more line items that a customer ordered.

Sellers retrieve all order in Created status through “Get All Released Orders API”.

Next Order Lines Status

ntruongf2linh3 — 2024-03-09 03:05:49 UTC

Once customers’ order is placed, Walmart verifies the details of customers’ billing information.

The Purchase Order has been acknowledged by the assigned Sellers, including all of its order line items.

Order line set to “Acknowledged” Status.

Checking Order

ntruongf2linh3 — 2024-03-09 03:38:55 UTC

When a customer places an on-line order with Walmart, it creates a Sales Order and this Sales Order is used to generate the Purchase Order. The Sales Order may contain one or more Purchase Orders that may be assigned to different Sellers. Every unique item that is ordered in a Purchase Order has a line number.

Checking whether Seller can fulfill line item on orders or not.

If NO

ntruongf2linh3 — 2024-03-09 04:26:43 UTC

The seller can NOT fulfill line item on order.

Next Order Line Status

ntruongf2linh3 — 2024-03-10 12:17:11 UTC

The line order has been cancelled due to Seller cannot fulfill the Purchase Order.

The Order Line is set to “Cancelled” Status.

Order Cancel

ntruongf2linh3 — 2024-03-10 12:19:22 UTC

Seller cancels line item through “Cancel Order API”.

"Cancelled" Notification

ntruongf2linh3 — 2024-03-10 16:34:23 UTC

Customers receive item unavailable notice & Stop the order process.

If YES

ntruongf2linh3 — 2024-03-10 16:44:05 UTC

The Sellers fulfills line item.

Confirm Shipment

ntruongf2linh3 — 2024-03-11 07:15:16 UTC

Sellers confirm shipment through “Ship Order API”.

After processing, customers’ order moves to the shipping stage. Walmart prepare customers’ items for shipping in their warehouse.

Next Order Line Status

ntruongf2linh3 — 2024-03-11 07:18:15 UTC

The items included in the purchase order has been shipped.

Order line set to “Shipped” Status. From this stage, the order starts to be delivered.

Ship Confirmation Notification

ntruongf2linh3 — 2024-03-11 07:22:25 UTC

The business sends an email with a tracking link as soon as their package ships, which Customers can use any time to check its progress.

Customers receive ship confirmation notification & Walmart charges customer for line item.

STOP THE ORDER PROCESS

ntruongf2linh3 — 2024-03-11 07:30:56 UTC

If customers encounter any issues or have questions about their order, they can always reach out to the customer support.

STOP THE ORDER PROCESS

ntruongf2linh3 — 2024-03-11 07:32:49 UTC

If customers encounter any issues or have questions about their order, they can always track it on the Walmart website or reach out to the customer support.

Preparing and Shipping

ntruongf2linh3 — 2024-03-11 07:37:34 UTC

The seller starts to prepare and ship order to the customer.

Walmart arranges for the delivery of customers’ items to their specified address.

Delivery Methods

ntruongf2linh3 — 2024-03-11 08:17:43 UTC

Walmart arranges for the delivery of customers’ items to their specified address.

General and dry grocery merchandise are transported primarily through the segment’s private truck fleet.

Delivery Methods

ntruongf2linh3 — 2024-03-11 08:24:45 UTC

Walmart uses 3^rd party carriers such as USPS or FedEx to deliver their packages.

Refund Policy

ntruongf2linh3 — 2024-03-11 08:35:30 UTC

The customer can always request a return when their order is delivered by mistake, or there is a problem with them.

Email Notify

punmie151003 — 2024-03-11 11:13:03 UTC

Group Members

ntruongf2linh3 — 2024-03-11 11:34:07 UTC

Nguyễn Đình Phong (21DH718525)
Đào Thị Minh Anh (21DH717754)
Nguyễn Thị Mỹ Linh (21DH712138)
Nguyễn Thị Bích Ngọc (21DH718376)
Trần Phương My (21DH712551)
Nguyễn Nhật Trường (21DH715530)

International Order

punmie151003 — 2024-03-12 06:37:19 UTC

Tracking orders

punmie151003 — 2024-03-12 06:58:21 UTC

There are two ways to track your order:

Track your order at any time from the order details page. Select the "More" tab, then log in. From here, you can view your orders.
We will send you an email any time there is a status change to your order.

Order from MyUS

punmie151003 — 2024-03-12 07:10:34 UTC

MyUS membership

punmie151003 — 2024-03-12 07:28:29 UTC

Premium Member

punmie151003 — 2024-03-12 07:51:14 UTC

- Combine your purchases into a single package; you can wait until multiple packages arrive and then ship them together.

- Saving you up to 80% on international shipping rates.

- 30 days of free storage at our warehouse

- You have the option to either auto-ship the item to your home or choose to have MyUS store your items.

Single Package members

punmie151003 — 2024-03-12 08:21:01 UTC

International shipping options

punmie151003 — 2024-03-12 08:34:34 UTC

International Priority

punmie151003 — 2024-03-12 08:54:00 UTC

International Economy

punmie151003 — 2024-03-12 08:59:09 UTC