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      <title>What are some qualities that make a customer service representative GREAT? by Karen Harrington</title>
      <link>https://padlet.com/kharrington7/5t29vwhu3mpg</link>
      <description>Try to list 10! </description>
      <language>en-us</language>
      <pubDate>2017-01-25 12:18:17 UTC</pubDate>
      <lastBuildDate>2017-01-25 18:05:24 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
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      <item>
         <title>Austin Laramee</title>
         <author></author>
         <link>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149283494</link>
         <description><![CDATA[<div>-Attentive<br>-Persistent<br>-Makes a noticeable attempt to solve the issue<br>-Offers suggestions<br>-Never talks down to the customer<br>-As well as solving the problem, they also teach them in the process<br>-Offers tips for future issues&nbsp;<br>-Is experienced enough to solve the issue at hand<br>-Local representative<br>-Does all in their power to solve the issue at hand<br>-Always keeping a positive and stress free attitude no matter how simple or hard the solution is<br>-Respect the customer and never make them feel bad for requesting help<br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2017-01-25 12:36:37 UTC</pubDate>
         <guid>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149283494</guid>
      </item>
      <item>
         <title>Lucas Nicolau</title>
         <author></author>
         <link>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149283809</link>
         <description><![CDATA[<div>- Having a good attitude<br>- greeting them <br>- trying to solve the problem to the best of your ability<br>- having background knowledge on the issue<br>- the ability to cooperate with the customer<br>- troubleshoot what the problem might be with the customer<br>- try to build relationships with the customers<br>- managing your time wisely<br>- having patience with the customer</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-01-25 12:38:12 UTC</pubDate>
         <guid>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149283809</guid>
      </item>
      <item>
         <title>Jillian Govoni</title>
         <author>jgovoni_18</author>
         <link>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149283851</link>
         <description><![CDATA[<div>-Listening to the customers problems and helping to resolve them<br>-Kindness<br>-Patience<br>-Good Attitude the whole time<br>-Knowledge of the application/website<br>-Ability to learn new things about the application/website<br>-Greeting the customer kindly<br>-Communication skills<br>-Time management skills<br>-Professionalism<br>-Respecting the customer<br>-Ability to work well with others<br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2017-01-25 12:38:27 UTC</pubDate>
         <guid>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149283851</guid>
      </item>
      <item>
         <title>Benjamin Gill</title>
         <author></author>
         <link>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149297040</link>
         <description><![CDATA[<div>- They are able to show their experience and help to solve a problem<br>- They can show respect, and be formal<br>-Are positive even through the bad<br>-They do not give up<br>-Listen actively<br>-Spend the time to help <br>-Have patience<br>-Hard working<br>- Kind<br>-Willing to help with anything</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-01-25 13:32:17 UTC</pubDate>
         <guid>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149297040</guid>
      </item>
      <item>
         <title>Kaitlyn Parry</title>
         <author></author>
         <link>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149321335</link>
         <description><![CDATA[<div>-Welcoming<br>-Friendly<br>-Enthusiastic<br>-Attentive<br>-Understanding<br>-Knowledgeable<br>-Patient<br>-Always find a way to help them<br>-Builds a relationship with customer<br>-Respectful<br>-Efficient<br>-Thorough </div>]]></description>
         <enclosure url="" />
         <pubDate>2017-01-25 14:36:28 UTC</pubDate>
         <guid>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149321335</guid>
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      <item>
         <title>Lucas Pichette</title>
         <author></author>
         <link>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149323267</link>
         <description><![CDATA[<div>- Patience<br>- Understanding the customer's problem<br>- Not belittling the customer's problem.<br>- Friendly and welcoming attitude<br>- Offering alternative solutions if problems cant be solved<br>- Gets the problem solved fast enough<br>- Able to communicate issues / solutions well and effectively<br>- Gets help if they cannot solve the problem on their own<br>- Understanding the subject of the customer's problem<br>- Listening to what the customer did prior to having their problem</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-01-25 14:41:13 UTC</pubDate>
         <guid>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149323267</guid>
      </item>
      <item>
         <title>Kyle Kortick</title>
         <author></author>
         <link>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149323912</link>
         <description><![CDATA[<div>-Friendly<br>-Helpful<br>-Understanding<br>-Patient<br>-Problem-solver<br>-Kind<br>-Respectful<br>-Smart<br>-Efficient&nbsp;<br>-Communication skills<br>-Being able to diagnose a problem<br>-Being able to fix a problem</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-01-25 14:42:38 UTC</pubDate>
         <guid>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149323912</guid>
      </item>
      <item>
         <title>Tyler LaFountain</title>
         <author>tlafountain_19</author>
         <link>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149394087</link>
         <description><![CDATA[<div>-Nice<br>-Helpful<br>-Friendly<br>-Help you fix a problem<br>-Have patience with customer<br>-Hard working<br>-Efficient<br>-Respectful<br>-Does everything they can to help you<br>-Understanding<br>-Help figure out problems</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-01-25 17:19:44 UTC</pubDate>
         <guid>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149394087</guid>
      </item>
      <item>
         <title>Brooke Young </title>
         <author></author>
         <link>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149410771</link>
         <description><![CDATA[<div>-friendly <br>- Kind Greeting <br>- Respectful <br>- building relationships <br>- problem solving <br>- Patience<br>- Showing that their problem is important <br>- good listener <br>- communication <br>- act like you want to be doing what you are doing </div>]]></description>
         <enclosure url="" />
         <pubDate>2017-01-25 18:02:55 UTC</pubDate>
         <guid>https://padlet.com/kharrington7/5t29vwhu3mpg/wish/149410771</guid>
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