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      <title>HB_IPS: Unit 1- Unit3 by Sujatha Kesavan</title>
      <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw</link>
      <description>Identify the &#39;NEED KNOWS&#39; for the three units</description>
      <language>en-us</language>
      <pubDate>2022-08-16 01:14:26 UTC</pubDate>
      <lastBuildDate>2025-10-10 04:31:18 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
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         <title>1. WORK IN PAIRS/ GROUPS/SOLO. 2. DISCUSS WITH YOUR TEAMMATES AND IDENTIFY THE &quot;NEED KNOWS&quot; FIRST. 3. RESEARCH MATERIALS TO EASE YOUR LEARNING PROCESS FOR THE &quot;NEED KNOWS&quot;. 4. THEY MAY INCLUDE MINDMAPS/IMAGES/VIDEOS/VOICENOTE/INFOGRAPHIC. 5. SHARE THE ICT TOOLS/LINK IN YOUR PADLET POST. 6. YOU MAY POST MULITPLE TIMES. 7. INCLUDE YOUR GROUP MEMBER NAMES &amp; THE UNIT AND FOCUS FACTOR IN THE SUBJECT.  </title>
         <author>chefsujathakesavan</author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265021772</link>
         <description><![CDATA[]]></description>
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         <pubDate>2022-08-19 01:52:18 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265021772</guid>
      </item>
      <item>
         <title>JIA HAO Brayden Jun Aiman </title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265064673</link>
         <description><![CDATA[<div>Unit 1 important<br>1) Ethic and positive mind set<br>Reason for the video<br>Its teach us what is the importance of having a strong work ethic and how to keep a positive mind set how it can help us when we are working</div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=4XUD8v9xJ8I" />
         <pubDate>2022-08-19 02:37:25 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265064673</guid>
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      <item>
         <title>Unit 1(Ethics And Code Of Conduct)-Pooja,Ruth,Maxine,Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265079770</link>
         <description><![CDATA[<div>The Reason Why I Choose This Video Is Because It Cover Ups Both About Ethics And Code Of Conduct. In This Video They Talk About Character Of The Organisation And Boundaries.</div>]]></description>
         <enclosure url="https://youtu.be/-gRLHf6ZBM4" />
         <pubDate>2022-08-19 02:53:51 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265079770</guid>
      </item>
      <item>
         <title>HJ LK JARREN MURTUZA SZE TENG alfie</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265084794</link>
         <description><![CDATA[<div>Unit 1.1 the difference between ethic and morals</div>]]></description>
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         <pubDate>2022-08-19 02:59:34 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265084794</guid>
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      <item>
         <title>Unit 1.1 what is code of conduct</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265085752</link>
         <description><![CDATA[<div>Example of code of conduct&nbsp;<br>Is a set of rule a<br>that followed by the company&nbsp;<br><br>Unit 1.2 Basic grooming and hygiene requirements<br><br><br>Example Hair: Clean, trimmed and neatly combed or arranged. b) Facial Hair (men only): Freshly shaved, mustache or beard neatly trimmed. c) Fingernails: Neat, clean and trimmed. d) Breath: Beware of foods which may leave breath odor.<br><br>Unit 1.6 ways to keep a positive mind-set and attitude&nbsp;<br><br>Example Focus on the good things. Challenging situations and obstacles are a part of life. ...<br>Practice gratitude. ...<br>Keep a gratitude journal.<br>Open yourself up to humor. ...<br>Spend time with positive people. ...<br>Practice positive self-talk. ...<br>Identify your areas of negativity. ...<br>Start every day on a positive note.<br><br><br>Unit 2.1 the communication process and it's purpose&nbsp;<br><br>Example Communication serves five major purposes: to inform, to express feelings, to imagine, to influence, and to meet social expectations. Each of these purposes is reflected in a form of communication.<br><br><br>Unit 2.3 two types of communication techniques<br>Example There are four main types of communication technology that have contributed to the ease of sending messages: telephone, radio, television, and internet.<br><br><br><br>Unit 2.6 purpose of using three types techniques<br><br>Example&nbsp; By using the right questions in a particular situation, you can improve a whole range of communications skills. For example, you can gather better information and learn more, you can build stronger relationships, manage people more effectively, and help others to learn too.<br><br>Unit 2.10 ways to handle at different situations<br><br>Example How do you handle in different situation?<br>7 Steps To Accept Tough Situations In Life<br>Acknowledge the Situation. Sometimes people try to stay in denial when they face a tough situation. ...<br>Develop a Plan. ...<br>Seek Help When Necessary. ...<br>Change What You Can. ...<br>Identify What You Can't Change. ...<br>Develop Coping Skills to Deal with Your Feelings. ...<br>Focus on What You Can Gain.<br><br>Unit 3.1 important of taking notes&nbsp;<br>Example What are the two main purposes of taking notes?<br>Taking notes is important for two main reasons: it helps you concentrate, and taking notes helps deepen your understanding. Also, taking good notes, together with correct citation of your work, helps remove plagiarism.<br><br>Unit 3.3 points to note from speakers signal words&nbsp;<br><br>Example Signal words in conversations function similarly to signposts on the roads. For example, the signpost bump alerts the driver of a bump coming up on the road. The driver, therefore, slows down and prepares for the bump. Similarly, signal words such as "let's recap", inform the listener that the end is close or a review of what was said is coming, so the listener needs to pay close attention.&nbsp;<br><br><br><br>Unit 3.4 information to note for telephone message<br><br>Example What kind of information is included in a telephone message pad?<br>Telephone message pads and books are the easiest way of recording telephone calls and important messages. These phone message books allow you to note the date and time of the call as well as a space to leave brief notes regarding the call.<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>Joel ik Ruben Shuhao&nbsp;<br><br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2022-08-19 03:00:33 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265085752</guid>
      </item>
      <item>
         <title>Jia hao Brayden Jun Aiman</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265086861</link>
         <description><![CDATA[<div>Value of a good first impression&nbsp;<br>Reason<br>How to project yourself infront of people and being confident using non verbal communication and verbal communication </div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=tnouJ42wNqE" />
         <pubDate>2022-08-19 03:01:33 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265086861</guid>
      </item>
      <item>
         <title>Hong Jun , LK, Alife , Murtuza, Sze Teng and Jarren </title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265092487</link>
         <description><![CDATA[<div>1.2 what is Code of Conduct.</div>]]></description>
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         <pubDate>2022-08-19 03:05:58 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265092487</guid>
      </item>
      <item>
         <title>Grp Hong jun</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265092630</link>
         <description><![CDATA[<div><a href="https://www.revechat.com/blog/customer-service-etiquette/amp/">https://www.revechat.com/blog/customer-service-etiquette/amp/</a>&nbsp;<br><br>Top 12 customer service etiquette to deliver a better experience<br><br></div>]]></description>
         <enclosure url="https://www.revechat.com/blog/customer-service-etiquette/amp/" />
         <pubDate>2022-08-19 03:06:10 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265092630</guid>
      </item>
      <item>
         <title>Unit 1 (Syiqa, Julia, Ning Er, Shiqi, Serene, Ain, Syafiq, Serene)</title>
         <author>nursyiqaa</author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265096240</link>
         <description><![CDATA[<div><br><br>1. What is Code of Conduct?<br><a href="https://www.ganintegrity.com/compliance-glossary/code-of-conduct/">https://www.ganintegrity.com/compliance-glossary/code-of-conduct/</a><br><br><a href="https://www.valamis.com/hub/code-of-conduct">https://www.valamis.com/hub/code-of-conduct</a><br><br>2. Importance of Maintaining a Professional Image<br><a href="https://www.indeed.com/career-advice/career-development/professionalism-image#:~:text=Establishing%20a%20strong%20professional%20image,advance%20into%20a%20new%20role">https://www.indeed.com/career-advice/career-development/professionalism-image#:~:text=Establishing%20a%20strong%20professional%20image,advance%20into%20a%20new%20role</a><br><br>3.  Value of a Good Impression <br><a href="https://www.kmtransformational.com/blog/the-importance-of-making-a-great-first-impression">https://www.kmtransformational.com/blog/the-importance-of-making-a-great-first-impression</a><br><br><br><br><br><br><br><br><br></div>]]></description>
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         <pubDate>2022-08-19 03:10:17 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265096240</guid>
      </item>
      <item>
         <title>Grp Hong jun </title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265098714</link>
         <description><![CDATA[<div><a href="https://www.kmtransformational.com/blog/the-importance-of-making-a-great-first-impression">https://www.kmtransformational.com/blog/the-importance-of-making-a-great-first-impression</a><br><br>Able to learn how to&nbsp;ensure always make a great impression </div>]]></description>
         <enclosure url="https://www.kmtransformational.com/blog/the-importance-of-making-a-great-first-impression" />
         <pubDate>2022-08-19 03:13:00 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265098714</guid>
      </item>
      <item>
         <title>Unit 1 (Basic Grooming And Hygiene Requirements)-Pooja,Ruth,Maxine, Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265099266</link>
         <description><![CDATA[<div>Grooming:It’s Important For Creating A Good Image. It Also Helps To Keep Our Morale High And Boosts Our Self-Confidence.<br><br>Hygiene:It Is Necessary For Employees To Display A Hygiene Appearance As Much As Possible.</div>]]></description>
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         <pubDate>2022-08-19 03:13:45 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265099266</guid>
      </item>
      <item>
         <title>Professional Image - Dannyy</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265100142</link>
         <description><![CDATA[<div>i choose this video because in this video it helps me define the meaning of professional image. for example, honest and integrity, accountability, your image and competency&nbsp;</div>]]></description>
         <enclosure url="https://youtu.be/fK2BNXcP_7o" />
         <pubDate>2022-08-19 03:14:42 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265100142</guid>
      </item>
      <item>
         <title>Jia hao Brayden Jun Aiman</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265104807</link>
         <description><![CDATA[<div>Way to keep a positive Mind-set and Attiude&nbsp;<br>Reason&nbsp;<br>Improve people mind-set&nbsp;<br>Try not to complain and try to be flexible at work,&nbsp;<br>Every day you can try to set a goal <br><br></div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=wVKUB0-ZHvM" />
         <pubDate>2022-08-19 03:20:23 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265104807</guid>
      </item>
      <item>
         <title>Unit 1(Maintaining A Professional Image And Good First Impressions)- Pooja,Ruth,Maxine,Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265107569</link>
         <description><![CDATA[<div>In This Video They Cover About Good First Impression And Maintaining A Professional Image. In This Video They Explain About Why Is It important To Maintain A Professional Image. It Also Explains How We Can Build A Good First Impression.</div>]]></description>
         <enclosure url="https://youtu.be/_DupEwTzdZs" />
         <pubDate>2022-08-19 03:23:29 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265107569</guid>
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      <item>
         <title>Unit 2 ( Ning Er, Julia, Shiqi, Syiqa, Syafira, Ain, Rupini,Serene)</title>
         <author>nursyiqaa</author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265111313</link>
         <description><![CDATA[<div>1. The Communication Process and it Purpose<br><a href="https://www.toppr.com/guides/business-studies/directing/communication/">https://www.toppr.com/guides/business-studies/directing/communication/</a><br><br>2. Techniques for Effective Communication <br><a href="https://youtu.be/fPXruR7bgsk">https://youtu.be/fPXruR7bgsk</a><br><br><br>3. Two Types of Communication Techniques <br><a href="https://study.com/academy/lesson/verbal-non-verbal-communication-strategies-for-students.html">https://study.com/academy/lesson/verbal-non-verbal-communication-strategies-for-students.html</a><br><br>4. Barriers to Effective Communication and The Ways to Overcome them<br>- picture at the above&nbsp;<br><br><br><br><br><br></div>]]></description>
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         <pubDate>2022-08-19 03:28:17 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265111313</guid>
      </item>
      <item>
         <title>Grp hongjun</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265111691</link>
         <description><![CDATA[<div>This&nbsp;tell me how the communication process work</div>]]></description>
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         <pubDate>2022-08-19 03:28:52 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265111691</guid>
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      <item>
         <title>Grp HJ unit2.2</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265111998</link>
         <description><![CDATA[<div><a href="https://www.lifesize.com/en/blog/communication-strategies/">https://www.lifesize.com/en/blog/communication-strategies/</a><br><br>Strategies of communication </div>]]></description>
         <enclosure url="https://www.lifesize.com/en/blog/communication-strategies/" />
         <pubDate>2022-08-19 03:29:17 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265111998</guid>
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      <item>
         <title>Effective Communication - Dannyy</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265113156</link>
         <description><![CDATA[<div>this video tells me the arts of effective communication. For example, at the start of the video he said that effective communication is when that information is actually receive. The cons of effective communication is that help the audience/ people that listen to you understands what you trying to deliver to them</div>]]></description>
         <enclosure url="https://youtu.be/2Yw6dFQBklA" />
         <pubDate>2022-08-19 03:30:39 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265113156</guid>
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         <title>Grp HJ unit 2.3</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265115289</link>
         <description><![CDATA[<div><a href="https://drexel.edu/graduatecollege/professional-development/blog/2018/July/Five-types-of-communication/">https://drexel.edu/graduatecollege/professional-development/blog/2018/July/Five-types-of-communication/</a><br><br>Type of communication and definition </div>]]></description>
         <enclosure url="https://drexel.edu/graduatecollege/professional-development/blog/2018/July/Five-types-of-communication/" />
         <pubDate>2022-08-19 03:33:16 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265115289</guid>
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         <title>Unit 1 (positive mindset and attitude)-Pooja,Ruth,Maxine,Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265115612</link>
         <description><![CDATA[<div>Having A Positive Mind-set And Attitude Is Very Important,As We All Will Be Under A Stressful Environment.</div>]]></description>
         <enclosure url="https://m.youtube.com/watch?v=rTULHsizie4&amp;feature=youtu.be" />
         <pubDate>2022-08-19 03:33:43 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265115612</guid>
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         <title>Unit 2(Communication process and purpose) -Pooja,Ruth,Maxine,Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265116420</link>
         <description><![CDATA[<div><mark>This video explains in detail about every process and it is easy to understand. </mark></div>]]></description>
         <enclosure url="https://youtu.be/-HXa320iTPY" />
         <pubDate>2022-08-19 03:34:50 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265116420</guid>
      </item>
      <item>
         <title>Jia hao Brayden Jun Aiman</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265118768</link>
         <description><![CDATA[<div>Purposes of Using Three Types of Questuoning Techniques<br>Reason<br>Knowing when to ask close ended question and open ended question  and probing question </div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=ImfU12epYcI" />
         <pubDate>2022-08-19 03:38:00 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265118768</guid>
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      <item>
         <title>Grp Hj unit 2.6</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265119287</link>
         <description><![CDATA[<div><a href="https://themindfool.com/wp-content/uploads/2021/02/Probing-Questions-21-1024x1024.jpg">https://themindfool.com/wp-content/uploads/2021/02/Probing-Questions-21-1024x1024.jpg</a><br><br>Explanation of probing question and example<br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2022-08-19 03:38:38 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265119287</guid>
      </item>
      <item>
         <title>Group hong jun </title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265119738</link>
         <description><![CDATA[<div>Non&nbsp;verbal communication </div>]]></description>
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         <pubDate>2022-08-19 03:39:17 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265119738</guid>
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      <item>
         <title>Questioning Techniques- Danny</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265121161</link>
         <description><![CDATA[<div>i choose this video because it helps me understand all types of questioning techniques. For example, open-ended question are question to encourage continued conversation and Closed-ended have a fixed limit there used to focus and direct the conversation.</div>]]></description>
         <enclosure url="https://youtu.be/QyNpIBfz4_A" />
         <pubDate>2022-08-19 03:41:13 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265121161</guid>
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      <item>
         <title>Grp hj unit 2.8</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265122954</link>
         <description><![CDATA[<div>How to overcome the barriers</div>]]></description>
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         <pubDate>2022-08-19 03:43:37 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265122954</guid>
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         <title>Unit 3 ( Syiqa, Shiqi, Julia, Ning Er, Syafira, Ain, Rupini, Serene)</title>
         <author>nursyiqaa</author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265125070</link>
         <description><![CDATA[<div>1. Important of Taking Notes<br><a href="https://www.themuse.com/amp/advice/the-most-important-thing-youre-not-doing-at-work-and-how-to-get-started">https://www.themuse.com/amp/advice/the-most-important-thing-youre-not-doing-at-work-and-how-to-get-started</a><br><br>2. Steps for an Effective Listening <br><a href="https://www.forbes.com/sites/womensmedia/2012/11/09/10-steps-to-effective-listening/?sh=2d1226563891">https://www.forbes.com/sites/womensmedia/2012/11/09/10-steps-to-effective-listening/?sh=2d1226563891</a><br><br></div>]]></description>
         <enclosure url="https://www.themuse.com/amp/advice/the-most-important-thing-youre-not-doing-at-work-and-how-to-get-started" />
         <pubDate>2022-08-19 03:46:36 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265125070</guid>
      </item>
      <item>
         <title>Unit 2(Communication Process And It’s Purpose And Effective Communication)-Pooja,Ruth,Maxine,Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265127161</link>
         <description><![CDATA[<div>In This Video They Cover About How To Have Effective Communications. They Also Update About All The Techniques That Will Help Us Develop Effective Communications.</div>]]></description>
         <enclosure url="https://youtu.be/I6IAhXM-vps" />
         <pubDate>2022-08-19 03:49:22 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265127161</guid>
      </item>
      <item>
         <title>Grp hj unit 2.10</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265127593</link>
         <description><![CDATA[<div><a href="https://sgclassesonline.com/go/117-how-to-handle-deal-with-difficult-challenging-situations-people">https://sgclassesonline.com/go/117-how-to-handle-deal-with-difficult-challenging-situations-people</a><br><br>I think the Class technique is useful when we are in the difficult situation </div>]]></description>
         <enclosure url="https://sgclassesonline.com/go/117-how-to-handle-deal-with-difficult-challenging-situations-people" />
         <pubDate>2022-08-19 03:49:41 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265127593</guid>
      </item>
      <item>
         <title>Grp hj unit 3.1</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265129341</link>
         <description><![CDATA[<div>By murtuza</div>]]></description>
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         <pubDate>2022-08-19 03:52:23 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265129341</guid>
      </item>
      <item>
         <title>Brayden Jia Hao Jun Aiman</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265132462</link>
         <description><![CDATA[<div>Way to handle different situations<br>It tells us step by step on how we can&nbsp; try to handle a difficult situation&nbsp;<br><br></div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=0w6cK9Wjx90" />
         <pubDate>2022-08-19 03:57:16 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265132462</guid>
      </item>
      <item>
         <title>Grp hongjun</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265133886</link>
         <description><![CDATA[<div>Tell&nbsp;us how to do more better in oral presentation</div>]]></description>
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         <pubDate>2022-08-19 03:59:32 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265133886</guid>
      </item>
      <item>
         <title>Unit 2(Telephone Etiquette) -Pooja,Ruth,Maxine,Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265137660</link>
         <description><![CDATA[<div>It tells whether the answer is formal or informal and tells how does the phone conversation should go. </div>]]></description>
         <enclosure url="https://www.google.com/imgres?imgurl=https%3A%2F%2F7esl.com%2Fwp-content%2Fuploads%2F2020%2F02%2FPhrases-For-Telephone-Conversations-4.jpg&amp;i" />
         <pubDate>2022-08-19 04:05:41 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265137660</guid>
      </item>
      <item>
         <title>Unit 2 (Factors to consider when speaking to different people) - Pooja , Ruth , Maxine , Rain , Cleo , Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265138738</link>
         <description><![CDATA[<div>This mindmap shows all sorts of communication skills </div>]]></description>
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         <pubDate>2022-08-19 04:07:34 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265138738</guid>
      </item>
      <item>
         <title>Unit 2(Three Types Of Questioning Techniques)-Pooja,Ruth,Maxine,Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265139506</link>
         <description><![CDATA[<div>When Exchange Of Information Takes Place,It Is Subject To Different Perception From The Sender And The Receiver. Therefore,Sometimes We Need D Different Types Of Questioning.</div>]]></description>
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         <pubDate>2022-08-19 04:08:56 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265139506</guid>
      </item>
      <item>
         <title>Brayden Jun Jia Hao Aiman </title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265140864</link>
         <description><![CDATA[<div>This video shows us the difference between the student who takes note and those who don't so far people who took notes shows that they understand more about what their teacher is trying to teache them. </div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=E7CwqNHn_Ns" />
         <pubDate>2022-08-19 04:11:10 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265140864</guid>
      </item>
      <item>
         <title>Grp hj unit 3.3 </title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265141548</link>
         <description><![CDATA[<div><a href="https://study.com/academy/lesson/transitions-signal-words-in-listening.html">https://study.com/academy/lesson/transitions-signal-words-in-listening.html</a><br><br>What are&nbsp;signal </div>]]></description>
         <enclosure url="https://study.com/academy/lesson/transitions-signal-words-in-listening.html" />
         <pubDate>2022-08-19 04:12:22 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265141548</guid>
      </item>
      <item>
         <title>Unit 3(Effective listening) -Pooja,Ruth,Maxine,Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265142792</link>
         <description><![CDATA[<div>This video talks about both verbal and non verbal feedbacks that is important when communicating.  He also talks about taking actions.</div>]]></description>
         <enclosure url="https://youtu.be/IwWj_SfDpzg" />
         <pubDate>2022-08-19 04:14:29 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265142792</guid>
      </item>
      <item>
         <title>Unit 3 (Points to note from speaker’s signal words) -Pooja , Ruth , Rain , Maxine , Cleo ,  Gwen </title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265143355</link>
         <description><![CDATA[<div>Abbreviations means shortforms that can be noted down to save time </div>]]></description>
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         <pubDate>2022-08-19 04:15:20 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265143355</guid>
      </item>
      <item>
         <title>Unit 2(Barriers to EffectiveCommunication and The Ways to Overcome them)-Pooja,Ruth,Maxine,Rain,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265144066</link>
         <description><![CDATA[<div><a href="https://youtu.be/lHdqVrSBaPo">https://youtu.be/lHdqVrSBaPo</a><br><br>Sometimes Communication May Be Hindered By Different Internal And External Factors. In This Video They Talk About What’s The Best Way To Over Come Effective Communications.</div>]]></description>
         <enclosure url="https://youtu.be/lHdqVrSBaPo" />
         <pubDate>2022-08-19 04:16:40 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265144066</guid>
      </item>
      <item>
         <title>Unit 3(Notes to take from doing telephone messages) -Pooja,Ruth,Maxine,Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265145148</link>
         <description><![CDATA[<div>This website gives a thorough explanation of why we need to take note when having telephone messages, such as, the importance of giving names or giving phone number. </div>]]></description>
         <enclosure url="https://www.phone.com/7-types-information-must-include-good-phone-message/" />
         <pubDate>2022-08-19 04:18:42 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265145148</guid>
      </item>
      <item>
         <title>Unit 3 (Importance Of Taking Notes)-Pooja,Ruth,Maxine,Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265147195</link>
         <description><![CDATA[<div>The Reason Why Taking Notes Are Important: Retention Of Idea And Main Points<br>:Sustains Attention&nbsp;<br>:Individual Usage Or Group Communication Of Infor</div>]]></description>
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         <pubDate>2022-08-19 04:22:49 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2265147195</guid>
      </item>
      <item>
         <title>Unit 2(Three Types Of Questioning Techniques)-Pooja,Ruth,Maxine,Rain,Cleo,Gwen</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2272272788</link>
         <description><![CDATA[<div>When Exchange Of Information Takes Place,It Is Subject To Different Perception From The Sender And The Receiver. Therefore,Sometimes We Need D Different Types Of Questioning.</div>]]></description>
         <enclosure url="https://padlet-uploads.storage.googleapis.com/1767679405/7229998356369c6a9acc0f3aa1117677/SUMMARY_OF_KEY_POINTS_OPEN_ENDED_QUESTIONS__Open_ended_questions_open_up_the_conversation_.jpg" />
         <pubDate>2022-08-26 03:40:15 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2272272788</guid>
      </item>
      <item>
         <title>IK / RUBEN / SHUHAO / JOEL / KAIRUL</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2273254185</link>
         <description><![CDATA[<div>Unit 2.6 purpose of using three types of questioning techniques.<br><br>•Example by using the right questions in a particular situation , you can improve a whole range of communications skills . For example you can gather better information and learn more , you can build stronger relationships , manage people more <br>effectively , and help others to learn too.<br><br><a href="https://www.youtube.com/watch?v=ImfU12epYcI&amp;t=62s">https://www.youtube.com/watch?v=ImfU12epYcI&amp;t=62s<br><br><br></a><strong>What is the purpose of using questioning techniques?</strong></div><div><br>By using the right questions in a particular situation, you can <strong>improve a whole range of communications skills</strong>. For example, you can gather better information and learn more, you can build stronger relationships, manage people more effectively, and help others to learn too.</div><div><a href="https://www.youtube.com/watch?v=ImfU12epYcI&amp;t=62s"><br><br></a><strong>Questioning is the key to gaining more information and without it interpersonal communications can fail</strong>. Questioning is fundamental to successful communication - we all ask and are asked questions when engaged in conversation.<br><a href="https://www.youtube.com/watch?v=ImfU12epYcI&amp;t=62s"><br><br><br><br></a><br></div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=ImfU12epYcI&amp;t=62s" />
         <pubDate>2022-08-27 04:10:53 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2273254185</guid>
      </item>
      <item>
         <title>IK / RUBEN / SHUHAO / JOEL / KAIRUL</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2273259669</link>
         <description><![CDATA[<div>Unit 2.10 ways to handle different situations<br><br>•<strong>Example how do you handle in different situations ? Here are 7 steps to accept tough situations in life.<br><br></strong>• Step 1 : Acknowledge the Situation. Sometimes people try to stay in denial when they face a tough situation.<br><br>•Step 2 : Develop Coping Skills to Deal with Your Feelings.<br><br>•Step 3 : Identify What You Can't Change.<br><br>•Step 4 : Focus on What You Can Gain.<br><br>•Step 5 : Change What You Can.<br><br>•Step 6 : Seek Help When Necessary.<br><br>•Step 7 : Develop a Plan.<br><br><a href="https://www.youtube.com/watch?v=ShXJM70bwU0">https://www.youtube.com/watch?v=ShXJM70bwU0<br><br></a><strong>here are some tips to handle different situations.<br></strong><br></div><ol><li>Coping With Difficult Situations.</li><li>Remember, Distress is Time Limited.</li><li>Put the situation into Perspective.</li><li>Keep your thoughts Balanced and Truthful.</li><li>Focus less on the stressor and more on Solving the Problem.</li><li>Remember, You Are More Than This One Situation.</li><li>Seek support from Family, Friends and/or Counselors.</li></ol><div><a href="https://www.youtube.com/watch?v=ShXJM70bwU0"><br><br><br></a><strong><br><br></strong><br><br><br></div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=ShXJM70bwU0" />
         <pubDate>2022-08-27 04:32:35 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2273259669</guid>
      </item>
      <item>
         <title>IK / RUBEN / SHUHAO / JOEL / KAIRUL</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2273265684</link>
         <description><![CDATA[<div>Unit 3.1 importance of taking notes <br><br>•<strong>Example what are the two main purposes of taking notes ?</strong></div><div><br></div><ul><li>Taking notes is important for two main reasons: it helps you concentrate, and taking notes helps deepen your understanding. Also, taking good notes, together with correct citation of your work, helps remove plagiarism.</li></ul><div><br><a href="https://www.youtube.com/watch?v=UTUZZjvMCnI">https://www.youtube.com/watch?v=UTUZZjvMCnI</a></div><div><br></div><ul><li><strong>What is the main purpose of note taking ?</strong></li></ul><div><br>The primary purpose of note taking is <strong>to encourage active learning and to prepare study materials for exams</strong>. Developing note taking skills should help you organize information into an understandable format that will assist in your studying process. There are multiple methods for taking notes.<br><br><strong>How to Take Effective Notes : here are 6 Steps to Success</strong></div><ol><li>Identify your information source type.</li><li>Get a broad overview of the topic.</li><li>Choose your note-taking method.</li><li>Prepare to take your notes.</li><li>Execute your note-taking method.</li><li>Review your notes.</li></ol>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=UTUZZjvMCnI" />
         <pubDate>2022-08-27 04:52:58 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2273265684</guid>
      </item>
      <item>
         <title>IK / RUBEN / SHUHAO / JOEL / KAIRUL</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2273276485</link>
         <description><![CDATA[<div>Unit 3.4 information to note for telephone message <br><br>•<strong>Example what kind of information is included in a telephone message pad ?<br><br></strong>•Telephone message pads and books are the easiest way of recording telephone calls and important messages. These phone message books allow you to note the date and time of the call as well as a space to leave brief notes regarding the call.<br><strong><br></strong><a href="https://www.youtube.com/watch?v=KXMY1lFl6Zo"><strong>https://www.youtube.com/watch?v=KXMY1lFl6Zo<br></strong></a><strong><br></strong>What information should you always get when taking telephone messages?</div><div><strong>Every message you take should include:</strong></div><ul><li>Caller's name.</li><li>Caller's business or company name.</li><li>The best phone number to return the call.</li><li>A summary of the purpose of the call.</li><li>The date and time of the call.</li></ul><div><br><strong>What information should be included in telephone messages?</strong></div><div><br><strong>7 Types of Information You Must Include in a Good Phone Message</strong></div><ul><li>Next time you have to leave a phone message, try to make sure that all of the following points are covered:</li><li>Your Name. </li><li>Recipient's Name. </li><li>Are You Returning a Call? </li><li>Reason for the Call. </li><li>Phone Number. </li><li>Availability. </li><li>Other Pertinent Information.</li></ul><div><br><br></div><div><br></div><div><strong><br></strong><br></div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=KXMY1lFl6Zo" />
         <pubDate>2022-08-27 05:39:48 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2273276485</guid>
      </item>
      <item>
         <title>IK / RUBEN / SHUHAO / JOEL / KAIRUL</title>
         <author></author>
         <link>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2275993381</link>
         <description><![CDATA[<div>unit 1.6 ways to keep a positive mind-set and attitude<br><br>How do you keep a positive mindset and attitude?</div><div><br><strong>Following are some ways to think and behave in a more positive and optimistic way:</strong></div><ol><li>Identify areas to change.&nbsp;</li><li>Check yourself.&nbsp;</li><li>Be open to humor.&nbsp;</li><li>Follow a healthy lifestyle.&nbsp;</li><li>Surround yourself with positive people.&nbsp;</li><li>Practice positive self-talk.</li></ol><div><a href="https://www.youtube.com/watch?v=rTULHsizie4">https://www.youtube.com/watch?v=rTULHsizie4</a><br><br><strong>Here are some examples of a positive attitude in action:</strong></div><ul><li>Changing your perspective. Your perspective has a powerful influence on your life and happiness.&nbsp;</li><li>Smiling and being kind to others.&nbsp;</li><li>Practicing self-compassion.&nbsp;</li><li>Not taking things personally.&nbsp;</li><li>Being happy for others' success.</li></ul><div><br><strong>here are some tips to think of positive thoughts.</strong></div><ol><li>Focus on the good things. Challenging situations and obstacles are a part of life. </li><li>Practice gratitude. </li><li>Keep a gratitude journal.</li><li>Open yourself up to humor.</li><li>Spend time with positive people. </li><li>Practice positive self-talk. </li><li>Identify your areas of negativity. </li><li>Start every day on a positive note.</li></ol>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=rTULHsizie4" />
         <pubDate>2022-08-30 09:10:21 UTC</pubDate>
         <guid>https://padlet.com/chefsujathakesavan/5ryf3fm5yn4qotaw/wish/2275993381</guid>
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