INTERNSHIP DAILY REPORT (Zuraika Nadia A15A1088) by https://padlet.com/zuraika_a15a1088/dailyinternshipreport JUARA TRAVEL AND TOURS KOTA BHARU(JTT KBR) en-us 2019-03-04 02:24:03 UTC 2023-02-13 08:45:45 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Send.png DAY 1 SUNDAY 17/2/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337319755 Study about a company profile and operations.
At first, staff at Juara Travel explaining about  the Umrah procedure and progress. ]]> 2019-03-04 02:25:51 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337319755 DAY 2 MONDAY 18/2/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337320206 Study about Juara Travel package that they offered. 
They more focus to Umrah Package.
Open an excel to create a rooming list for jemaah.

This is list of departure date and UMRAH details that offered from JUARA TRAVEL KELANTAN.]]> 2019-03-04 02:29:50 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337320206 DAY 3 TUESDAY 19/2/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337320356 Staff introduce to company online system which is Traveldesk.Asia (SIS System) to key in jemaah details to HQ.  
Then, staff Introduce to handbills as a promotion tools, spread to masjid, public, government office and etc.
Registration for 10 jemaah, email the new list to HQ and update in SIS System

]]> 2019-03-04 02:31:03 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337320356 DAY 4 WEDNESDAY 20/2/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337320448 Register for 2 jemaah, key in their data to excel and SIS System.
Email the invoice and warrant to government sector   ( Jabatan Perikanan Bangunan Wisma Kota Bharu)
Arrange and restock jemaah baggages, kain ihram, telekung, bottle spray and guidebook. ]]> 2019-03-04 02:31:34 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337320448 DAY 5 THURSDAY 21/2/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337320631 Receive a task; arrange and list down the  Umrah Package by Juara Travel and Tours Kelantan (JTT KBR) that booked from HQ starting from September until December 2019, include the price and discount.]]> 2019-03-04 02:32:53 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337320631 DAY 6 SATURDAY 23/2/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337320723 The company was operated twice in a month at Saturday and in a half day only (9.00am-1.00pm)
We restock the jemaah stuff because we want to bring the stuff as a sampel to the kursus umrah at mosque. 
Arrange the passport according to their depature date.]]> 2019-03-04 02:33:38 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337320723 DAY 7 SUNDAY 24/2 /2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337324757 Registration for 5 jemaah .
Make a call to customer in order  to explain and promote the package attract them to join a Umrah trip in October 2019.]]> 2019-03-04 03:00:40 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337324757 DAY 8 MONDAY 25/2/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337324832 Make a registration for 3 jemaah.
Receive payment from jemaah.
Check jemaah namlist in excell and make sure the namelist is tally in SIS system. Sent email the updated namelist to staff at HQ.]]> 2019-03-04 03:01:12 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337324832 DAY 9 TUESDAY 26/2/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337324972  Receive the registration from agent, register 1 jemaah for 26 SEPT trip, update in excell and sent email the updated 26  namelist  to HQ.
Key in jemaah payment into SIS system and add a salefolder within the payment.]]> 2019-03-04 03:02:09 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337324972 DAY 10 WEDNESDAY 27/2/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325071 Register 2 jemaah for 14 APR umrah joint Bangi Branch. update in excell namelist, sent email for updated namelist to HQ.
Jemaah come to the office and pay a cash for the remaining payment, prepare a receipt for the transaction.
List up birthday date for all departure date in March fpreach jemaah, and it related to requirement forjemaah personal insurans at while duing their umrah soon.]]> 2019-03-04 03:02:43 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325071 DAY 11 THURSDAY 28/2/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325144 Switch the umrah date trip. Jemaah registered in 3 OCT switch to 26 SEPT. This is because jemaah want go for umrah after Hajj. Normally after Hajj, less crowded at Mecca and Medina.
Register 10 Jemaah for umrah:
2 jemaah-4 DEC
8 jemaah -24 OCT  ]]> 2019-03-04 03:03:12 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325144 DAY 12 SUNDAY 3/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325493 Register 6 jemaah for umrah 
2-20 APR 
4-11 DEC 
Receive passport from jemaah, they need to make an early submit passport because we need to preapare for jemaah visa
Arrange passport, put a visa picture, put a sticker and put in a parcel to post to HQ by cityLink
Receive a cash payment from jemaah.
Jemaah ask for surat pengesahan from us, they need to submit to their department to apply an excuse for umrah. So i need to prepare for them, make sure jemaah name, ic number and flight detail has no error.
Key in jemaah payment in SIS System. 

Receive a registration from jemaah ]]> 2019-03-04 03:05:44 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325493 DAY 13 MONDAY 4/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325598 Arrange a payment receipt, its already key in in excell, I need to scan all of the receipt and sent email to HQ in account department.
Update an agent listname, make sure all of the agent name are listed in SIS system.
Scan and print 100x4=400 copies of handbills.
Update jemaah rooming list for March, April and May departure and email the updated rooming list to HQ.
Key in jemaah payment in excell and SIS system.]]> 2019-03-04 03:06:10 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325598 DAY 14 TUESDAY 5/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325699 Scan jemaah payment receipt and email to HQ,
Check the departure date in 4 DEC AND 5 DEC trip. These two departure date is handled by different agent.  We need to focus on these two departure dates, avoid any exchange and confusing of data in this departdates.]]> 2019-03-04 03:06:48 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325699 DAY 15 WEDNESDAY6/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325799 Check namelist in sist because we get an information from HQ, there are some jemaah name registered from Kelantan Branch has missed out.
Change jemaah detail to new date departure as her request.
Prepare a claim form and sent email to HQ.]]> 2019-03-04 03:07:24 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325799 DAY 16 THURSDAY 7/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325850 This morning our all of staff briefed by manager about Hajj Package information and list down Tabung Haji rules for Hajj requirement.
Check and update payment in SIST forr APRIL-MAY departure. Make sure tahe jemaah settle ther payment, if not settle yet, I need to make a call to remide them about the payment]]> 2019-03-04 03:07:43 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325850 DAY 17 SATURDAY 9/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325955 At office held a Kursus Umrah for 5 jemaah, I need to prepare some food and cups of coffee for jemaah and kursus speaker.
Access a Travel Desk Asia (SIST) to check where the SEPT-DEC departure date already rewady or not, There are several date are ready, so I can key in jemaah details in that date for pending registration. 

This website that we call SIST, where we will update jemaah namelist and payment process.]]> 2019-03-04 03:08:16 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337325955 DAY 18 SUNDAY 10/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326342 List down agents name who registered with Juara Travel Kelantan in 2019. Allocate all agent names and their jemaah to see the ranking.
Update the total jemaah in whiteboard.

At night, we had a dinner with Tuan Pengarah. Tuan Haji Mazlan and her wife visit Kelantan Branch.]]> 2019-03-04 03:10:41 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326342 DAY 19 MONDAY 11/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326545 Calculate the agent commission in JAN-MARCH depareture.
Update jemaah name and details in sist and namelist in excel from Jan- Dec 2019 departure.]]> 2019-03-04 03:11:44 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326545 DAY 20 TUESDAY 12/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326613 This morning we had a briefing with manager, about Umrah payment  issue.
Register 4 jemaah for umrah on 14 April 2019 SV
List down 300+ jemaah name and address registered in Kelantan Branch from JAN until DEC 2019 in excel.]]> 2019-03-04 03:12:09 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326613 DAY 21 WEDNESDAY 13/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326690 Update payment in SIST, scan, upload scanned receiprt in Sist and email to HQ
Make a call to 20 Apr 2019 jemaah Umrah departure, remind them to sent a passport and settle up the balance of the payment and also remind them to settle payment 1 month before their departure date.]]> 2019-03-04 03:12:46 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326690 DAY 22 THURSDAY 14/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326770 Learn to prepare a government warrant ticket for Malaysia Airlines(MH) and Air Asia(AK). For MH, there are many code that we need to remember and it is more complicated than Air Asia.]]> 2019-03-04 03:13:10 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326770 DAY 23 SUNDAY 17/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326964 Make a registration for 5 jemaah for 
14 April -2
26 Sept -2
5 Dec -1
Receive a cash payment from jemaah, fill in the receipt payment, give to jemaah 
Arranhge a receipt payment in file for 14 March departure.
Update jemaah name for Umrah Ramadhan 2019]]> 2019-03-04 03:14:31 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/337326964 DAY 24 MONDAY 18/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345520162 Update payment in SIST and excel.
Learn how to make a government warrant ticket, today, I issued a flight ticket from Jabatan Imigresen Kelantan by Air Asia 
Email payment at 17 March 2019 to HQ.
Receive a passport from jemaah, fill in borang serahan dokumen and give to her, pack the document and passport, put in CityLink parcel and post to HQ.
Check a Umrah Ramadhan list in Sist (30 APR- 28 MAY)]]> 2019-03-27 01:42:28 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345520162 DAY 25 TUESDAY 19/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345520228 MC. Will replace at Saturday 20 Apr 2019 for Airport Duty and Kursus Umrah.]]> 2019-03-27 01:42:54 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345520228 DAY 26 WEDNESDAY 20/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345520441  Check in online SIST to list down pending payment or APR departure.
Create a whats app group for 20 Apr 2019 departure. Invte all jemaah in the whats app group, to make sure they will informed earlier if there any changes and also easy to them asking any questions to us.]]> 2019-03-27 01:44:10 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345520441 DAY 27 THURSDAY 21/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345520693 Download a summary emailed by HQ and edit to highlight the departure dates offerd by Kelantan Branch. List down all the  departure dates in Kelantan Branch and sebt email to HQ.
Receive 5 jemaah passport and fill in the borang serahan dokumen and give to jemaah as a proof.
Put passport into a CitryLink parcel, and then post to HQ.]]> 2019-03-27 01:45:30 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345520693 DAY 28 SATURDAY 23/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345521028 Update namelist in 4 DEC departure in excel and online SIST
Upload payment slip in online SIST, the way we need to upload is by click on jemaah name, go to PAYMENT HISTORY and key in the amount and upload the scanned jemaah receipt payment at the right amount.  ]]> 2019-03-27 01:47:07 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345521028 DAY 29 SUNDAY 24/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345521265 Receive a cash payment from jemaah,  fill in the receipt payment.
Scan transaction slip bank in and sent email to HQ.
Update Umrah payment in SIST, upload the transaction slip receipt to online SIST umrah payment.

This is the example of Transaction Slip or cash payment receipt by jemaah, that we need to scan and upload to online SIST.]]> 2019-03-27 01:48:35 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/345521265 DAY 30 MONDAY 25/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347459713 Arrange jemaah passports in 20 APR 2019 departure date. Put a sticker on passport, VISA picture, and write a detail on passport sticker, put in a CityLink parcel and post to HQ.
Register 2 jemaah for Umrah on 5 DEC 2019 departure.]]> 2019-04-02 03:35:16 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347459713 DAY 31 TUESDAY 26/3/2 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347459739 Update cash payment in online SIST. Scan receipt, upload in SIST and email to HQ.
Receive a call from someone ask about tour package to Gold Coast Australia in November soon, so I need to contact the tour department at HQ to prepare a quotation 5D6N to Golad Coast.]]> 2019-04-02 03:35:31 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347459739 DAY 32 WEDNESDAY 27/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347459773 Receive a call from customers asking about Umrah Package. 
Arrange stock of luggage, t shirt, kain ihram, telekung and so on,so that it looks neat and orderly.]]> 2019-04-02 03:35:49 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347459773 DAY 32 THURSDAY 28/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347459825 Arrange 5 passport, put a sticker and VISA picture. Put in one CityLink parcel and post to HQ.
Email a jemaah dialysis 
form to HQ. This form will entitle jemaah with kidney disease or diabetes to receive treatment when perform their Umrah at Mecca and Medina.
Update rooming list for Umrah Ramadhan. Arrange jemaah according to their request, type of room and type of hotel.
Update insurans for umrah visa requirement.
Allocate the completed registration form for Hajj registered by Kelantan Branch, Put in the envelope, pack in the CityLink parcel and post to HQ.]]> 2019-04-02 03:36:10 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347459825 DAY 33 SATURDAY 30/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460096 Receive 1 registration for umrah at 26 SEPT 2019, Update jemaah name in namelist,excel and onl;ine SIST.
Answer a call, someone ask about Umrah Package in November, then I need call HQ to make a confirmation that November departure date is ready or not yet. When HQ staff allowed me to receive a registration, I call jemaah back and ask her to snap their IC for registration procees.]]> 2019-04-02 03:37:55 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460096 DAY 34 SUNDAY 31/3/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460204 Update rooming list for 5 Dec 2019, update the insurans for visa requirement details, sent the updated rooming list and jemaah detail fir insurans to HQ.
Arrange the passport according to their group, put in the bag and give to our manager to sent at HQ, we don not have to post by City Link because our manager will going to HQ by tonight to attend a meeting, so he going to pass the bag to staff at HQ.
Answer a call from jemaah, he ask about the registration form for Hajj that need to fill in for do the registration and they want to come at the office to complete the registration.
Arrange the registration process for Hajj. Need to allocate all document such as registration form from Juara Travel, surat rayuan Haji, surat pengesahan rayuan from Tabung Haji untuk jemaah, copy passport and passport picture. When all the document completed, need to put in envelope and sent to HQ.]]> 2019-04-02 03:38:38 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460204 DAY 35 MONDAY 1/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460365 Register 1 jemaah for 26 Sept 2019
Receive 2 jemaah cash payment, make a receipt and put in safe box
Go to eco shop RM2 to buy an office stuff]]> 2019-04-02 03:40:01 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460365 DAY 36 TUESDAY 2/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460568 Arrange the transaction slip, payment by cash from jemaah ,so Juara staff need to bank in the money according to the receipt, update in sis and excell. Next email the scanned transaction slip to HQ.
Arrange the latest rooming list for April departure. Then email to HQ.
Jemaah ask for change their date of departure, so I need to make a confirmation first which is there any available seat according to date that jemaah request to change, whem HQ give a permission to change, I need to change their namelist in new departure date in SIS System and Excell. When settle up key in the detail, we need to sent email to HQ regarding this changes made.]]> 2019-04-02 03:41:39 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460568 DAY 37 WEDNESDAY 3/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460607 Receive cash payment from jemaah. Fill in the receipt payment as a proof and give to jemaah and we just take a copy receipt.
Update payment in SIST.
Scan the transaction slip receipt ,upload in SIST and email payment to HQ]]> 2019-04-02 03:41:55 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460607 DAY 38 THURSDAY 4/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460729 Receive a call from jemaah asking for umrah visa confirmation, and I need to contact VISA department at HQ to inform and ask about jemaah VISAs.
Receive a call from PPD Tanah Merah to ask about tour package 5D4N to Dubai. Ask HQ to prepare a quotation and itinerary.  ]]> 2019-04-02 03:42:55 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347460729 DAY 39 SUNDAY 7/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347461275 Receive a passport from jemaah, fill in borang serahan dokumen and give to jemaah as a proof.
Register 1 jemaah umrah package on Ramadhan 21 May 2019, update name jemaah name on SIST and excel. Sent the updated namelist excel to HQ.
Settle up jemaah passport, put stickers and VISA picture and put in a box, other staff need to attend meet5ing at Ampang(HQ) so the passport will bring along, no need to sent by CitryLink]]> 2019-04-02 03:46:54 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347461275 DAY 40 MONDAY 8/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347461628 Receive 2 passport from jemaah, fill in the borang serahan dokumen and give to jemaah as a proof, pack in one envelop and parcel, post to HQ.
Receive payment from jemaah, fill in receipt payment and give to jemaah as a proof. We just keep the copy receipt.]]> 2019-04-02 03:49:11 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347461628 DAY 41 TUESDAY 9/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347461741 Update cash payment from jemaah in SIST
Arrange passport and put in the parcel.
Call CityLink to ask them take the parcel at the office.
We are going to Cameron Highland this July 19th for Juara Kelantan Family Day, so my task is need to survey an accommodation near to the Pasar Pagi Tanah Rata. 
From the lists of hotel that I already found, and we decided to choose Kea Valley Hotel, I need to call Kea Valley Hotel for further arrangement.]]> 2019-04-02 03:49:58 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347461741 DAY 42 WEDNESDAY 10/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347462407 Deposit  RM300 to Kea Valley for Family Day at Cameron Highland.
Register4 jemaah for Ramadhan Package in 23 May 2019.
Madam Amira come and visit for  monitoring and evaluation sessions for practical students.
Receive cash payment from jemaah, fill in the receipt payment and give receipt to jemaah.
]]> 2019-04-02 03:54:31 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347462407 DAY 43 THURSDAY 11/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347462443 Update payment in Sist and excel.
Scan transaction payment receipt, upload in Sist and sent email to HQ.
Receive call from Al-Quds Travel staff, he is asking about Borang Pengesahan Mutawwif from Juara Travel. I need to contact HQ to further information about that form. ]]> 2019-04-02 03:54:50 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347462443 DAY 44 SATURDAY 13/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347462500 Receive payment from jemaah from jemaah.
Update payment in Sist and excel, scan receipt, upload payment in Sist and email to HQ.
Filling the payment receipts, this would be office document resources by keeping jemaah detaill and payment in file.

]]> 2019-04-02 03:55:14 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/347462500 DAY 45 SUNDAY 14/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357424993 Receive passport from jemaah, fill in the form (Borang Serahan Dokumen)
Put a sticker on the passport and Fill in endorsement form for jemaah who 45 years and below(Female).
Put all the documents and passport in parcel and post to HQ.]]> 2019-05-07 00:21:59 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357424993 DAY 46 MONDAY 15/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425119  Receive payment by bank in(transfer) from jemaah, Print out the bank transaction receipt, and fill in payment receipt form and give to jemaah.
Update rooming list and insurans details for all Kelantan departure in Ramadhan. We have 4 departures date in Umrah Ramadhan.]]> 2019-05-07 00:22:41 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425119 DAY 47 TUESDAY 16/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425134 Update name list and check rooming list and insurans details in May and Sept departure date. Sent latest updated namelist to HQ
Update payment for UMRAH RAMADHAN in Sist and excel, make a call to jemaah who did not settle yet their payment and also remind to submit their passport.]]> 2019-05-07 00:22:46 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425134 DAY 48 WEDNESDAY 17/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425181 HQ inform us that the number of jemaah from Kelantan did not balanced with the number of jemaah registered in the SIST. So I need to trace 38 jemaah yang missed.
Receive passport by jemaah, fill in documen receive form and give to jemaah.
Put stickers on the passport and write a details.
Put passport in CityLink parcel and make a postage to HQ.]]> 2019-05-07 00:23:08 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425181 DAY 49 THURSDAY 18/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425251 Issue 2 warrant ticket (AIR ASIA) 
-KBR-KUL-KBR for Jabatan Pendaftaran Negara Pair Mas
-KBR-KCH-KBR for Jabatan Maritim Malaysia Kelantan.
Edit a letter of permission to use mosque. We need a mosque to held a Weekly Kursus Umrah for jemaah. Basicly we will sent a permission letter a mothn before the Kursus Umrah date.
Register 5 jemaah for Umrah Ramadhan in 23 May 2019. Fill in Registration Form and give to jemaah to read the terms and conditions.]]> 2019-05-07 00:23:30 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425251 DAY 50 SATURDAY 20/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425722 Today I am experiencing an airport duty at 5.00 am in the morning. (KBR-KUL)
I need to allocate jemaah IC to redeem a boarding pass at MH counter ticket. Its took 2 hour for airport duty.
Then at 9.00 am, I need to get ready at Masjid Mukim Tok Sadang Pengkalan Chepa for Kursus Umrah duty.

This is the picture when the airport duty is done at 7.15 am]]> 2019-05-07 00:26:04 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425722 DAY 51 SUNDAY 21/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425881 Receive a cash payment  from jemaah, fill in receipt payment and give to them.
Register 1 jemaah for 26 Sept 2019  departure 
Receive 2 passport from Jemaah, fill in borang serahan dokumen and give to them.
Packing in the CityLink parcel, call Citylink staff to pick up the parcel to post at HQ. ]]> 2019-05-07 00:26:58 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357425881 DAY 52 MONDAY 22/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357426011 Prepare a dialysis form for jemaah
Receive a call for customer to ask about the umrah package.]]> 2019-05-07 00:27:38 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357426011 DAY 53 TUESDAY 23/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357426069 Check a warrant ticket at Air Asia Government ticket. Issue warrant ticket for 6 passengers that booked by RTM Wakaf Che Yeh.
Register 4 jemaah in Umrah Ramadhan departure]]> 2019-05-07 00:28:01 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357426069 DAY 54 WEDNESDAY 24/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357426097 Check and list Umrah Ramadhan departure, which departure are still available, 
Receive passport from jemaah, fill in the document receive form and give to jemaah.
Receive cash payment from jemaah, count the money to make sure the money are enough, fill in the receipt payment form and give to them. ]]> 2019-05-07 00:28:10 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357426097 DAY 55 THURSDAY 25/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357427653 Make a call to customers who does not give their passport yet for Ramadhan departure.
Receive passport from jemaah depart on 23 May 2019, fill in the Document Receive form and give to them, as proof that they already sent their passport to us.]]> 2019-05-07 00:36:45 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357427653 DAY 56 SATURDAY 27/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357428900 Cleaning the office, helping to lift the goods and furniture out of the office because, in the near future, the office will move to a new location.]]> 2019-05-07 00:43:35 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357428900 DAY 57 SUNDAY 28/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357429175 Email to HQ regarding of cancelation from jemaah for Umrah Ramdhan.
Reupdate the namelist in Umrah Ramadhan, and sent updated namelist to HQ.
Update payment in SIST, scan, upload and email to HQ]]> 2019-05-07 00:45:20 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357429175 DAY 58 MONDAY 29/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357429268 Take a payment file, arrange all the jemaah receipt in file, according to their departure date. This is because to make us easier to make the file as our reference when HQ ask to find a payment receipt. Call jemaah in 23 May 2019 Umrah departure who do not settle up the payment yet, remind them to make a payment as soon as possible because we need to issue their tickets and VISA ]]> 2019-05-07 00:45:47 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357429268 DAY 59 TUESDAY 30/4/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357429387 Make  registration for 4 jemaah in 28 NOV 2019 umrah.
Update payment, scan, upload and email to HQ.]]> 2019-05-07 00:46:17 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357429387 WEDNESDAY 1/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357429762 LABOUR DAY ]]> 2019-05-07 00:48:10 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357429762 DAY 60 THURSDAY 2/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357429957 Receive a payment,update payment in excell and SIST, scan, upload and email to HQ.
Update a rooming list and insuran requirement details in NOVEMBER umrah departure]]> 2019-05-07 00:49:00 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357429957 DAY 61 SUNDAY 5/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357430145 Make a registration for 4 jemaah in 26 SEPT 2019 and 17 OCT 2019 departure.
Receive a payment, fill in the  payment receipt, update payment in SIST,  scan, uopload and send email to HQ]]> 2019-05-07 00:49:56 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357430145 DAY 62 MONDAY 6/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357430230 Fill the receipt payment for domestic flight ticket KBR-KUL
Check payment for 23 May departure, still 2 jemaah did not complete their payment, follow up the jemah by call them.
Ask jemaah in 23 May, they want to book a domestic flight ticket or not.
Update payment in SIST, scan receipt, upload and email to HQ.]]> 2019-05-07 00:50:22 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357430230 DAY 63 TUESDAY 7/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357430307 People on facebook sent a massage asking a package for umrah, we explain and attach a pamphlet to him.
Receive a call from someone, she ask about Tour Package to Korea prepared by Juara Travel.]]> 2019-05-07 00:50:45 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357430307 DAY 64 WEDNESDAY 8/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357430352 In the morning, we have briefing about the office operation during Ramadan.Receive a task to create a memo. We have to move out to new office, so the memo is to inform our agents, if any calls need to  temporary contact number that has been provided, this memo also will be update in facebook post.
Learn how to create a minutes of meetings. And sent to HQ]]> 2019-05-07 00:51:03 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357430352 DAY 65 THURSDAY 9/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357430376 Make a registration for 1 jemaah for 28 November umrah departure.
Receive online transfer payment for jemaah in 28 November 2019 departure. Key in in SIST, update, scan, upload sent send email to HQ.]]> 2019-05-07 00:51:13 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/357430376 DAY 66 SUNDAY 12/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/359738073 Receive a call to request a quotation warrant ticket KBR-KCH-KBR from PPD Pasir Mas.
Call PPD Pasir Mas to ask them prepare a copy warrant.
Call jemaah who did not settle their payment on 23 May 2019 departure.]]> 2019-05-14 03:20:22 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/359738073 DAY 67 MONDAY 13/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/359738150 Agent request to change a departure date(26 Sept 2019 change to 3 OCT 2019). So I need to fill in the REQUEST NEW DATE FORM and email to HQ,]]> 2019-05-14 03:20:50 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/359738150 DAY 68 TUESDAY 14/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/359738340 Receive a call from jemaah to request Kursus Umrah 
Receive a call fom KPTM student to have an interview with staff/ manager regarding to their assignment. So I need to set up the date and time to them to make an appointment
Need to transfer names and jemaah details in namelist and SIST because our mutawwif need to change the departure date (26 SEPT to 3 OCT) There are several names has missed out, so I need top trace and key in again.]]> 2019-05-14 03:21:39 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/359738340 DAY 69 WEDNESDAY 15/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/359738462 Update all jemaah payment in our new date departure (3 OCT 2019) and filing the receipt in a new folder]]> 2019-05-14 03:22:14 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/359738462 DAY 70 THURSDAY 16/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/359738530 Issue air asia warrant ticket KBR KUL
Call HQ and make a request for them to prepare OSAKA Itinerary for 20 paxs]]> 2019-05-14 03:22:36 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/359738530 DAY 71 SUNDAY 19/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/362784530 Receive a payment,update payment in excel and SIST, scan, upload and email to HQ.
Update a rooming list and insuran requirement details in 2020 departure umrah departure]]> 2019-05-23 03:41:11 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/362784530 DAY 72 MONDAY 20/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/362784654 Clean the office because we need to move out to the new location.

]]> 2019-05-23 03:42:32 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/362784654 DAY 73 TUESDAY 21/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/362784709 Move in to the new office, help to clean the new office, vacuum, clean the toilet, arrange document, files and so on.

This is the picture of new office.]]> 2019-05-23 03:42:54 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/362784709 DAY 74 WEDNESDAY 22/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/362784817 Public holiday - Nuzul Al Quran ]]> 2019-05-23 03:43:35 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/362784817 DAY 75 THURSDAY 23/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/362784869 Sent email to HQ regarding to cancelation of jemaah in 3 Oct 2019 to claim her deposit payment.
Prepare a Quotation Air Asia Warrant ticket for KBR KUL.

Juara Kelantan organised Majlis Berbuka Puasa with HQ staff and agent.]]> 2019-05-23 03:44:07 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/362784869 DAY 76 SUNDAY 26/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363502955 Prepare 2 Air Asia quotation to 1)KBR-BKI 2)KBR-KUL , the quotation consist flight details, price and passenger detail. 
Update payment in SIST and namelist.]]> 2019-05-26 01:53:22 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363502955 DAY 77 MONDAY 27/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363502971 Add jemaah name from Penang Branch into our departure date, this is because they request to perform their umrah in our date of departure.
Make a umrah registration for 7 jemaah in October departure
3 OCT 2019- 2 pax
17 OCT 2019- 5 pax
Receive a cash payment from jemaah , fill in the receipt payment and give to jemaah as a proof.]]> 2019-05-26 01:53:42 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363502971 DAY 78 TUESDAY 28/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363502985 Update payment in SIST and excel. Scan the transaction receipt, upload  scanned receipt payment in SIST and and sent email to HQ.
Allocate utilities receipt to make a claim, scan and email to HQ.]]> 2019-05-26 01:53:56 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363502985 DAY 79 WEDNESDAY 29/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363503008 Receive passport from jemaah, fill in receive document form and give to jemaah as a proof thta they already submit their passport to us.
Put sticker on passport cover and mark a detail, put in rhe parcel and post to HQ. 
Seem like I will end my internship, I need to settle up all departure date opened by Kelantan Branch,  the update jemaah rooming list, insurance details requirement for VISA for End Year Umrah Package, Umrah Musim Sejuk (OCT-DEC)]]> 2019-05-26 01:54:20 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363503008 DAY 80 THURSDAY 30/5/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363503017 Since we are in Ramadhan, we organized to make a campaign by giving a packet of kurma to our agents. Today, I am going to plastic groceries to buy a plastic scrap, then we gathered together to pack a kurma in the office. 
Receive a cash payment from jemaah for their domestic flight booking KBR-KUL. Fill in the payment receipt and give to jemaah.

We pack a box of kurma in a plastic scrap.]]> 2019-05-26 01:54:42 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363503017 DAY 81 SUNDAY 2/6/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363503036 Update jemaah rooming list and insurans details for 4 DEC and 21 DEC 2019 Umrah departure.  

]]> 2019-05-26 01:55:06 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363503036 DAY 82 MONDAY 3/6/2019 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363503064 Update jemaah rooming list and insurans details for 17 OCT 2019 Umrah  departure.
Create memo to inform the public, the office will be closed for Hari Raya Aidilfitri starting on 4 until 9 June 2019, and will continue the operation on 11 June 2019.
Register 3 jemaah for Umrah on 28 Nov 2019, fill in the registration form and update jemaah name in Sist and excel namelist. ]]> 2019-05-26 01:55:31 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363503064 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363892351 This picture takes during Kursus Umrah held at Masjid Mukim Tok Sadang. (9am-12pm)]]> 2019-05-28 04:58:37 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/363892351 Video presentation for internship at Juara Travel Kelantan zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367637718 2019-06-14 17:24:09 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367637718 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367710448 EXECUTIVE SUMMARY AND ACKNOWLEDGEMENT]]> 2019-06-15 16:11:11 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367710448 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367740909 TABLE OF CONTENT, LIST OF TABLE, LIST OF FIGURE]]> 2019-06-16 02:21:41 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367740909 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367740993 CHAPTER 1-4, ANALYSIS, RECOMMENDATION , CONCLUSION, REFERENCE, APPENDICES.]]> 2019-06-16 02:23:15 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367740993 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741189 A15A1088 COVER PAGE]]> 2019-06-16 02:28:06 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741189 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741563 2019-06-16 02:38:29 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741563 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741666 2019-06-16 02:40:57 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741666 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741736 2019-06-16 02:41:55 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741736 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741775 2019-06-16 02:42:50 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741775 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741815 2019-06-16 02:44:01 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741815 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741857 2019-06-16 02:44:46 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741857 zuraika_a15a1088 https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741886 2019-06-16 02:45:23 UTC https://padlet.com/zuraika_a15a1088/dailyinternshipreport/wish/367741886