https://padlet.com/jessicaaprilwilliams/5kntpcx9tdtg Please respond in this Padlet to your reflection on active listening by Friday. Then, by next Tuesday, please comment on a minimum of two others' responses. en-us 2019-05-15 18:03:28 UTC 2019-08-27 18:02:23 UTC hello@padlet.com tmvano18 https://padlet.com/jessicaaprilwilliams/5kntpcx9tdtg/wish/373080119 The coaching journey site resonated very well with me. Active listening has been a work in progress for me and it seemed, without knowing, I was taking myself through the 8 step process. I'll admit, I'm terrible with names, I don't remember (sometimes) some detailed information someone has given me. As an Administrator...my head can be spinning sometimes with the "daily noise." I am sure to be clear, intentional, and honest with my communications out...and in. This, again, is a great tool for reflection and I plan to use it in the future.]]> 2019-08-02 17:15:01 UTC https://padlet.com/jessicaaprilwilliams/5kntpcx9tdtg/wish/373080119 sxedwa17 https://padlet.com/jessicaaprilwilliams/5kntpcx9tdtg/wish/373491169 After reviewing the sites, there was one statement that Elena Aguilar made that stood out to me. " Active listening is about empathy. It's not so much about the exact words that you use as the listener, it's about the feeling behind them." It's easy to get caught-up in the idea of active listening; paying attention to body language, not interrupting, picking out key words, paraphrasing, however, being genuinely empathetic is often overlooked. ]]> 2019-08-07 00:07:49 UTC https://padlet.com/jessicaaprilwilliams/5kntpcx9tdtg/wish/373491169 dlware1960 https://padlet.com/jessicaaprilwilliams/5kntpcx9tdtg/wish/377600961 Active listening....I wrote about this in my book review section.  I feel it's as critically important as the speaker.  RASA: Receive, Appreciate, Summarize, and Ask.  Great Acronym, in building relationships of trust and understanding my student tell me all the time they appreciate how well I listen to them, and focus on what they are talking about instead of focusing on what I want to say next.  Active listening is a skill that we can all learn, it's just more intense than passive listening.  

I agree with each and every point made in this article: 

1. Attends to the client and the client’s agenda, and not to the coach’s agenda for the client,
2. Hears the client’s concerns, goals, values and beliefs about what is and is not possible,
3. Distinguishes between the words, the tone of voice, and the body language,
4. Summarizes, paraphrases, reiterates, mirrors back what client has said to ensure clarity and understanding,
5. Encourages, accepts, explores and reinforces the client’s expression of feelings, perceptions, concerns, beliefs, suggestions, etc.,
6. Integrates and builds on client’s ideas and suggestions,
7. “Bottom-lines” or understands the essence of the client’s communication and helps the client get there rather than engaging in long descriptive stories,
8. Allows the client to vent or “clear” the situation without judgment or attachment in order to move on to next steps.

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