https://padlet.com/kcribb1/5ftrxgh32pjm Made with joy en-us 2017-04-13 02:50:14 UTC 2017-05-08 03:27:18 UTC hello@padlet.com kcribb1 https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166446571 *creating with the user in mind is key. 
*beginning, send a survey to see what the users will be expecting from the website. 
*using only 5 people can find problems right away. 
*guerrilla testing can be done anywhere in any condition
*when it comes to testing, you can not interfere, sit back and take notes, possibly be filmed. 
*you are looking for if it's the systems fault or the user is causing problems ]]> 2017-04-16 01:00:56 UTC https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166446571 kcribb1 https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166446671 *zero gives zero insight
*as you add more users, the less you learn because the same small problems will keep resurfacing. ]]> 2017-04-16 01:09:00 UTC https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166446671 kcribb1 https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166446764 Step 1: come up with a list of tasks
*these are things they need to be able to do on the website
Step 2: prioritize tasks
*go through and rank which is the most important from 1 to 3
Step 3: turn tasks into scenarios
Step 4: start guerrilla testing
*you must remind the tester to say their thinking out loud!!!!!
Step 5: Capture testing insights
Step 6: Fix your usability problems
Step 7: test again, validate, make it a habit]]> 2017-04-16 01:15:00 UTC https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166446764 kcribb1 https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166446853 *get out of the building as soon as possible ]]> 2017-04-16 01:21:29 UTC https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166446853 kcribb1 https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166446874 *you need to have tasks for them to do and not questions like in focus groups 
*usability tests should be used throughout the whole process 
*it's a good way to remember that not everyone thinks like you, especially when you've been staring at it for so long. 
*testing one user early in the process is better than testing 50 at the end. 
*we are all beginners under the skin
*after the testing is over, write down the 3 most serious problems encountered. 
*start off asking what they think of the home page. 

]]> 2017-04-16 01:23:07 UTC https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166446874 kcribb1 https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166447034 *Product Under test
  -the goals of the website
*Business Care
 -why do you need to do this test?
*Test Objectives
 -need to be specific
*Participants
 -describe key characteristics
*Test Tasks
 -should relate to objectives
*Responsibilities
 -location of test and when it will be held
*Procedure
 -playbyplay of the activities

]]> 2017-04-16 01:35:13 UTC https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166447034 kcribb1 https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166447166 2017-04-16 01:43:44 UTC https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166447166 kcribb1 https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166447174 *THE GOOD: Bigger product images 
*THE GOOD: More Robust Reviews 
*THE GOOD: Coupons You Can Use 
*THE BAD: Smaller and hidden product descriptions 
*THE BAD: Adding items to the cart, it needs to be very apparent so that they are worried about it being added. 
*THE BAD: Cluttered customer service ]]> 2017-04-16 01:44:19 UTC https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166447174 kcribb1 https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166447258 1. Navigation: Keep it simple
2. Homepage: Get it right the first time
3. Product Page font Visibility: Grab Visitor's Attention
4. Add to cart button: Final action just a click away. 
5. Font Visibility: A costly mistake 
6. Primary Navigation: Quick Access Guaranteed
7. Trust: winning the customers trust
8. Special Offers: don't save the best offers for last
9. Breadcrumbs, where am i? ]]> 2017-04-16 01:49:11 UTC https://padlet.com/kcribb1/5ftrxgh32pjm/wish/166447258