https://padlet.com/gloriamillss98/504zz8xewna2 Made with whimsy en-us 2019-03-09 22:46:40 UTC 2024-12-11 22:14:28 UTC hello@padlet.com gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/339610336 I have learned to be a good leader and manager, one must keep in mind several skills...
1. Technical skills (engineers)
2. Human skills (customer service)
 --> I think I'm really good at this. I am a people person. At work, customers always prefer me over others due to my customer service
3. Conceptual skills (meaning the overall/ the bigger picture) 
I really enjoyed learning about Rodney Adkins and how he started from the bottom as an engineer, then made his way up the hierarchy of IBM. 

]]> 2019-03-09 22:49:04 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/339610336 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/339611193 I work at Ace Hardware. When working up front, every cashier is required to ask every customer "Are you an Ace Rewards member?" I have realized this question benefits many. Some customers find this question annoying while others find it quite helpful. The Ace Rewards Program not only helps our customers find great sales and coupons, but employees and owners benefit from it as well. This past Christmas my branch was announced as highest tier in our customer service system. Because of this my coworkers and I received rather large bonuses along with additional benefits as well. The famous question "Are you an Ace Rewards Member?" is worth while (even if people think it's annoying). ]]> 2019-03-09 22:57:31 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/339611193 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/339615374 When I think of diversity in the workplace I think of this picture. In this picture it doesn't show people of gender, race, etc. holding hands around an office, instead it shows that all different types of religion, race, personality trait can all come together and connect. All of them can work together and collaborate to become one and solve a puzzle. ]]> 2019-03-10 00:13:38 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/339615374 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/339615645 "Let's get ethical" 
when I think of ethics my mind goes straight to The Office episode where Holly and Michael train everyone on ethics, but do it ALL wrong! Reading through the chapter, the book was listing all of the things NOT to do which was exactly what Michael and ]]> 2019-03-10 00:18:41 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/339615645 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/344511279 This is a great image describing how managers and people in general should engage in open-mindedness and connect not just locally, but globally. Being a part of the business world, one must learn to embrace others and their ideas. This way, all may work effectively and efficiently for the good of the team, company, and others who benefit. ]]> 2019-03-24 01:51:38 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/344511279 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/344511634 This is a bold representation of the World Trade Organization (WTO). This is a global organization which manages with the guidelines of trade between many nations. ]]> 2019-03-24 01:57:33 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/344511634 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/346841650 This picture reminds me of how planning has so many key components. In order to be successful, whether it's writing an analysis for your boss or throwing a party a person must always have a game plan. This image goes to show just a few of the many things that involves planning. ]]> 2019-03-31 01:52:36 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/346841650 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/346841937 The probability theory is a huge part of decision-making, especially when there is some sort of risk being taken when trying to make a final decision. I've learned that this equation can come in handy whether you are in Las Vegas or in the workplace...]]> 2019-03-31 01:58:26 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/346841937 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353051336 In one of the chapters it expresses what organizational culture looks like. I think this image is what a culture throughout all branches and segments of an orgazation should look like whether an individual is in a leadership or engineer position. Actions speak louder than words, and actions are what forms a culture into what it is. ]]> 2019-04-22 13:56:16 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353051336 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353053486 How to contribute to an organization's culture one must take into consideration that there are several aspects that makeup a culture, whether it is positive or negative. Such as policies, conpensation, people, leadership, and the atmosphere. ]]> 2019-04-22 14:03:04 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353053486 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353157582 The begining of chapter four talks about McDonald's and how its golden arches have become an iconic image gloablly. McDonald's seems to master how to manage a fanchise that is found in 119 different countries. I learned that it is a positive and inspiring concept for a organization to adapt to the different locations they expand to. McDonald's has a significant rate of growth around the world that many other organzations should aim to be as successful as them. ]]> 2019-04-22 19:08:21 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353157582 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353159617 http://mallenbaker.net/article/clear-reflection/nike-and-child-labour-how-it-went-from-laggard-to-leader

This link is about how Nike has gained the reputation of its products being made at sweatshops where child labor laws are not enforced. I thought this article was interesting because it clarified their negative reputation that the book did not mention. ]]> 2019-04-22 19:15:41 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353159617 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353168226 In chapter 5 it talks about how in order to achieve set goals and objectives set there must be planning involved. With planning comes three major aspects, such as organization skills, the abililty to influence, and maintain control. These three aspects will ultimatley lead to much success, whether it is for an individual or organization. ]]> 2019-04-22 19:49:13 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353168226 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353169634 I love the brainstorming concept of group-decision making. This is because anyone can state any idea they want, no matter how ridiculous it may sound. Another great idea that is tied into brainstorming is that there is no negative comments or feedback given, only encouraging and effective critiques. This way the end result benefits not only finding a solution, but lifting others up and making them feel valued. This is an important concept that organizations should adopt to strengthen the employees as individuals and the organizational culture. ]]> 2019-04-22 19:55:57 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353169634 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353171209 This visual aid can be found in chapter eight of the book. It shows all five steps of the prganization process. While reading through the positive research shown that it is quite effective and efficient for some companies to break it down in layers to accomplish success and reach set goals and expectations whether it is weekly, monthly or annually. ]]> 2019-04-22 20:03:35 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353171209 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353172925 When reading about delegation it was only appropriate to laugh. As the first born I have learned to delegate chores and other duties to my youngest sister. Not understanding until later that I was practicing the art of delegation. I am a true believer in delegating because it give subordinates instruction and guidelines to work without someone on their case 24/7. Delegation is helpful in making a branch of an organization work in a timely and effecient manner. ]]> 2019-04-22 20:11:40 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353172925 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353173976 This is an image of one of the Zappos' High Five parties. I learned through this module that Zappos is a great example of what it looks like to make fun effective for individuals and for the company. Zappos has found a way to incorporate a friendly, weird way to make the culture to what they strive to be. They hold employees at high value and find new, creative ways to better themselves, such as the Zappos Family Library. I hope to work at such a great organization. ]]> 2019-04-22 20:17:26 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353173976 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353175304 About two years ago I had the privilege to travel to Costa Rica and shadow a recruiting team. The team had an office just like the image below. In this office the team conversed about who they expected to fill the position and what type of credentials needed. I think all organizations should have a team of individuals set out to not only hire people for positions needed to be filled but to constantly be on the lookout for potential hires. ]]> 2019-04-22 20:24:44 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353175304 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353176127 For recruitment within an organization should consist of the following shown in the image. With all factors included in finding a new hire should contribute to the organizations success. ]]> 2019-04-22 20:28:49 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353176127 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353178129 Emotional Intelligence in the workplace includes a recognition of one's feelings and the feelings of others, understanding those feelings, how to deal/manage those emotions, and using emotion to motivate self and/or others. To be rise up within an organization one must be capable of emotional intelligence. ]]> 2019-04-22 20:38:29 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353178129 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353178851 I really enjoyed reading the Case Summary about Numerica's story of hot they improved themselves throughout each branch and overall. I thought their new database dashboard where the company was able to communicate new information to the employees. This database helped unify the employees and the Credit Union as a whole. ]]> 2019-04-22 20:42:39 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353178851 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353180855 At American Express they have come up with creative ways to lower absenteeism and increase employee motivation. To do this they reward customers by words of affirmation, prizes, and promotion/pay raises. One of the cool events American Express has to enforce the company's values includes Tribute meetings. Tribute meetings are where improved employees are interviewed in "Oprah chairs" and everyone participates in fun games and contests.]]> 2019-04-22 20:53:54 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353180855 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353204572 In chapter 13 the book discusses the difference between boss-centered leadership and subordinate-centered leadership. At first I didn't quite understand it until I saw this visual aid that helped me understand the scaling range between the two leadership styles. ]]> 2019-04-22 23:59:26 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353204572 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353205395 This equation is so true and applies to most people when it comes to any type of work, including the workplace, school, and working out. If we believe there is a reward or certain result that we will benefit from, whether it's words of affirmation or a promotion we will be motivated to get the task done. ]]> 2019-04-23 00:05:56 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353205395 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353205844 This idea Maslow's Hierarchy of needs being covered to individuals in the workplace is quite relevant. This pyramid emphasizes the fact that people don't work just to work, they work to support their own needs, as well as their family. ]]> 2019-04-23 00:09:43 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353205844 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353728468 As I began to read Chapter 17 I had no idea how complex management control or any type of control in a organization. It was interesting to learn the purpose behind the details of each step in the control process and the result of it. It became easier to understand the breakdown of the process when the book used General Electric as a real life example. ]]> 2019-04-24 13:43:36 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353728468 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353731462 Information Systems are obviously very helpful for an organization to collect data, but organizations must realize that they can use social media to their advantage. The book discussed the idea of using social media platforms briefly, which I thought the book could have gone deeper into it. A company can not only advertise their brand or product but collect popular opinion and reviews of their product and their competitors product from different social media platforms, such as Instagram, Facebook, and Snapchat. ]]> 2019-04-24 13:50:36 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353731462 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353735201 Productivity is shown by the relationship between the amount of progress, or in other words output, to the amount of products produced, or in other words input. This formula is helpful whether you are a high school student or a board executive in Corporate America. Anyone can use it to figure out the significance of productivity. 

productivity=outputs/inputs]]> 2019-04-24 13:58:24 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353735201 gloriamillss98 https://padlet.com/gloriamillss98/504zz8xewna2/wish/353908807 Just In Time Inventory, also known as JIT, has become somewhat popularized. When reading about JIT and using the resources needed around only when needed reminded me of my best friend Cora. Cora has built up a small jewelry pop-up store. She makes earrings, necklaces, and other accessories with small materials she can find around the house and only makes the jewelry when ordered. It costs her almost nothing and makes much profit from the small business. ]]> 2019-04-24 20:12:24 UTC https://padlet.com/gloriamillss98/504zz8xewna2/wish/353908807