Considering the risk when it comes to working in locations such as offshore, gas stations, offices or even driving, safety and protection from harm is very important. Shell Berhad does not take employee safety lightly as they prioritize the health and welfare of their personnel whilst working. This is shown with an average of 0.95 total recorded injuries which were documented in the last 3 years. With this, their employees can feel confident that they are less likely to face the risk of an injury while working.

Nowadays talent is more diverse than ever before and having an inclusive work environment is key to recruiting, developing and retaining that talent. In shell, the objectives that underpin it aims to embed
D&I in our culture; leverage D&I for business improvement, improve
gender representation and equality; demonstrate leadership accountability and
focus; and create an environment which positions us as an employer of choice. They continue to focus on increasing the representation of women
and local nationals in senior positions. We recognize the importance of an
inclusive work environment. When employees feel included and engaged they
leverage the richness of ideas, backgrounds, and perspectives to create business
value. It is a pride to celebrate our differences and to foster an environment
where everyone has the opportunity to reach their full potential and to make the
best possible contribution to Shell’s business performance.

Cross-functional teams in Shell are composed of experts from various functional areas and work cooperatively towards some organizational goal. Because these members are considered experts in their individual functional area, they are usually empowered to make decisions on their own without needing to consult management. Cross-functional teams are believed to improve coordination of interdependent activities between specialized subunits.

For example, when developing a new marketing campaign for Shell petrol, a cross-functional team was used. The team consisted of John from finance, Chris from marketing, Alyssa from sales, Eugene from parts and service and Marcus the general manager. Each team member brought a unique perspective to the group due to their functional expertise. Members of a cross-functional team must be well versed in multi-tasking as they are simultaneously responsible for their cross-functional team duties as well as their normal day-to-day work tasks. 

 

 

Shell Berhad have their own ways of recruitment and selection. No doubt, the organization is doing well and making a name for themselves. Personally, I feel that there are two new ways Shell Berhad could use for the recruitment and selection. The first method I would introduce is “External Recruitment”. External recruitment is a method where organizations used to advertise job vacancies through the internet, social media, job boards and newspapers. With this method, it comes along with pros and cons. The advantages are being able to attract a large number of people and getting immediate responses. The negative side of it would generate many unqualified candidates because everyone can have access to the job vacancy advertisement.