Session 6 -Group Activity by https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm LOOK AT THE ELT TEXTBOOK DIALOGUE ON PAGE 363 AND READ THE AUTHOR’S CRITICISM (ALSO P. 363). COMMENT FURTHER ON HOW THIS DIALOGUE DOESN’T (OR DOES) DISPLAY FEATURES OF AUTHENTICITY (I.E. DO A QUICK TEXT ANALYSIS). en-us 2025-02-16 08:56:21 UTC 2025-02-19 11:16:50 UTC hello@padlet.com (i) According to the author, why isn’t artificiality a “bad thing”? hongqiangwei https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330112227 2025-02-16 08:58:53 UTC https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330112227 (ii) What are the characteristics of a service encounter? hongqiangwei https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330112605 2025-02-16 08:59:53 UTC https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330112605 (iii) What could be a definition for ‘authentic material’ as used in this paper? hongqiangwei https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330112704 2025-02-16 09:00:13 UTC https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330112704 (iv) How did the author obtain the data for his authentic service encounters? hongqiangwei https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330112937 2025-02-16 09:00:41 UTC https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330112937 (v) Define “terminal overlap” and “latching”? hongqiangwei https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330113399 2025-02-16 09:01:28 UTC https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330113399 (ix) Circle a couple useful quotations from this paper that you could use in your assignments… there are many. hongqiangwei https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330113611 2025-02-16 09:02:03 UTC https://padlet.com/hongqiangwei/4oska2mc7ye4tkbm/wish/3330113611