TX Distance Ed Call Center Kudos Wall by Ashly Winkle https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1 Add your kudos to this page! en-us 2022-06-29 15:01:58 UTC 2024-04-25 15:07:18 UTC hello@padlet.com https://padlet.net/icons/png/1f970.png EdTech Center @ World Education Blog! We were mentioned in the blog. awinkle2 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2233644171 2022-06-29 19:52:13 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2233644171 Great job, Tiffany! awinkle2 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2233651067 2022-06-29 20:09:58 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2233651067 Call Center Props from Community Action awinkle2 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2233652255 2022-06-29 20:12:32 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2233652255 Positive Results Today :) pmgibbs8 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2269132118 Rosemary is in our zoom being proctored as I type!
Thank you call center for being persistent and helping this student come one step closer to their educational goals!
Liz Bohon
Elizabeth Bohon ebohon@communityaction.com

]]> 2022-08-23 18:27:08 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2269132118 1/10/23 Thanks, those are good for individuals though Patti’s option yesterday captured the 107 I needed for our group. Her fix was similar to the first video downloading assessment reports. Sorry I didn’t have time to search for those myself. I appreciate the work behind finding these and I’ve saved to our resources! --Liz Bohon michelevick1 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2439427984 2023-01-10 14:48:43 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2439427984 Congratulations, Team! ashly_winkle https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2457835222 2023-01-26 16:08:42 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2457835222 Help when you need it https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531508163 I truly appreciate getting help right when I need it.  THANK YOU!]]> 2023-03-25 23:10:58 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531508163 Kiddos to Tiffany & Rebekka https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531508460 I'm going to be a regular with Tiffany and Rebekah.]]> 2023-03-25 23:12:12 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531508460 Fantastic Resource https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531510169  | This is a fantastic resource!  Now I don't have to waste my planning and prep time struggling with the technology!  Thank you!]]> 2023-03-25 23:19:45 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531510169 Rina https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531510508 Thanks for the help, Rina.]]> 2023-03-25 23:21:14 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531510508 Kudos Patti https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531510723 Patti did a great job of sending how-to steps in follow-up email. I think the call center is doing a great job!]]> 2023-03-25 23:22:11 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531510723 Great Help https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531510927 The service helpers were great and will definitely call again to get more help when needed]]> 2023-03-25 23:22:59 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531510927 Super Fast https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531511038 Super fast! Faster than checking the vendor website  No recommendations - great experience!]]> 2023-03-25 23:23:30 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531511038 Thanks https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531511138 Thank you, you were a lots of help]]> 2023-03-25 23:23:55 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531511138 Nice rep https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531511294 Very nice rep, super helpful]]> 2023-03-25 23:24:35 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2531511294 Great Job! pdportal https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2587312811
My question was answered via the call center! Yay! They did a great job helping me. Thanks, Karen
 
Karen Blue, PhD
 
HSE Instructor

]]> 2023-05-11 14:34:03 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2587312811 Testimonial DLCL 2022 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2589709314 2023-05-13 19:46:13 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2589709314 Karen Blue HSE Instructor Arlington ISD https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2589714257 2023-05-13 20:00:29 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2589714257 Way to go, BEA! From the Follow Up Suvey michelevick1 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638898528
Bea was fantastic. I learned so much from her about the issue but also about other ways to work smarter on the computer to prevent the issue I had. She's knowledgeable, friendly and professional.]]> 2023-07-05 16:05:43 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638898528 Kudos to Tiffany--From the Follow-Up Survey michelevick1 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638898832
I talked to Tiffany Lee she was so nice and helpful !!]]> 2023-07-05 16:06:24 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638898832 Great Professionalism! From the Follow-Up Survey michelevick1 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638899029
I appreciate the kindness and professionalism that both Tiffany and Claudia displayed.]]> 2023-07-05 16:06:58 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638899029 Patience is a virtue! From the Follow-Up Survey michelevick1 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638899220 Nobody as patient as Beatriz & Amanda .]]> 2023-07-05 16:07:29 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638899220 Great job! michelevick1 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638899429 "I am really impressed with how efficient and fast I was given instructions on how to go to the website and how to get Zoom. I have been on a phone service that has given this clear of instructions, very impressed. The agent was very professional and unique in her way of explaining steps."]]> 2023-07-05 16:08:02 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638899429 Prevented someone from tossing a computer out a window! :) michelevick1 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638900023 I am so grateful that you were there to assist me with this issue. You were there on Saturday AND Sunday to help me with this issue. Had you not, short of tossing this machine out the window, I'm not sure what I would do. SO VERY MUCH APPRECIATE that this service is here to help!]]> 2023-07-05 16:09:24 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638900023 Mad Props to Claudia! michelevick1 https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638910699 ...because Claudia (mad props to Claudia for calling me back to check-off to ensure all' well) and about what seems like 27 other "call center" workers have patiently and kindly helped me understand the process. Claudia copied me on the efforts to help me confirm my login and status in the system. My supervisor appreciates the note. I work for Community Action, Inc. ]]> 2023-07-05 16:36:56 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2638910699 Kudos https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658136840 very nice representative ]]> 2023-08-08 16:45:07 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658136840 Glad I contacted you https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658140224 I'm so glad I contacted you and for being patient and helpful to solve the problem.]]> 2023-08-08 16:51:27 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658140224 Bea https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658140981 Very please, Beatriz was very professional an solve problem immediately!]]> 2023-08-08 16:52:47 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658140981 Thanks https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658152484 Thanks for the excellent support with the nice staff.]]> 2023-08-08 17:16:14 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658152484 Prompt https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658153169 "Appreciate the promptness for solving the issue"]]> 2023-08-08 17:17:35 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658153169 Love it! https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658154207 I love having access to this resource!]]> 2023-08-08 17:19:24 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658154207 Kudos https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658154634 Very friendly, knowledgeable, and attentive.]]> 2023-08-08 17:19:52 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2658154634 Keep It Up https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919120759 Keep doing the work you all are doing! You all help guys like me who are computer illiterate.

]]> 2024-03-14 14:47:14 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919120759 Call Center Regular https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919121355 This is the second time I have received help from the call center and once was during the weekend... I am glad to have this resource

]]> 2024-03-14 14:47:38 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919121355 5 Star Review https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919121814 Prompt and professional service. 

]]> 2024-03-14 14:47:59 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919121814 Kudos to Rina https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919122390 This is a great service ... Rina was extremely helpful ... thank you for great support!

]]> 2024-03-14 14:48:24 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919122390 Thank You https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919128228 The call center rep was very knowledgeable and was able to help me. Thank you!

]]> 2024-03-14 14:52:25 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919128228 Kudos to Camila https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919128757 Camila did amazing, thank you 

]]> 2024-03-14 14:52:48 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919128757 Understanding & Patient Agents https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919129291 No recommendations!  The call center is so helpful and the people are very understanding and patient!

]]> 2024-03-14 14:53:10 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919129291 Kudos to Claudia, Sonia and Amanda https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919130054 Claudia, Sonia, y Amanda muy bien servicio! 

]]> 2024-03-14 14:53:34 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919130054 Excellent Service https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919130587 Everything was great!

]]> 2024-03-14 14:53:56 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919130587 Kudos to Mario and Sarah https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919131053 Mario and Sarah were fantastic!

]]> 2024-03-14 14:54:17 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919131053 Grateful https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919131302 I am so grateful for this service!!!

]]> 2024-03-14 14:54:30 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919131302 Quick & Helpful https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919131860 It was perfect. They were very quick and helpful. Thanks 

]]> 2024-03-14 14:54:55 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919131860 Merci https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919132503 My recommendation is to continue to provide the service that you are providing. Excellent! Merci.

]]> 2024-03-14 14:55:22 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919132503 Quick Resolution https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919133113 I was very pleased how quickly this was resolved.

]]> 2024-03-14 14:55:51 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919133113 Muy Bien https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919133414 Muy buen servicio muchas gracias 

]]> 2024-03-14 14:56:06 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919133414 Muchas Gracias https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919140907 Muchas gracias ,por restablecer canvas y todo el tiempo estuvieron al tanto para resolverse el problema ,gracias por que con las personas que hablé le pusieron interés a mi problema has darle solución y atentos ayudarme y llamando si ya estaba trabajando canvas .mil gracias ,en verdad hacen excelente trabajo .

]]> 2024-03-14 15:01:19 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919140907 Thank You So Much https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919141850 Every time I call, they are ready and helpful to figure out next steps to solving the problem I am encountering. Thank you so much!!!

]]> 2024-03-14 15:01:57 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919141850 Tech Support https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919142086 My tech support was so caring and supportive 

]]> 2024-03-14 15:02:10 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919142086 Kudos to Sarah https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919143143 Sarah presented herself professionally, making every effort to resolve my problem. She is definitely an asset to her organization.

]]> 2024-03-14 15:02:29 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919143143 Muy Satisfecho! https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919144386 Muy satisfecho con la atención 

]]> 2024-03-14 15:02:49 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919144386 Kudos to Amanda https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919144648 Amanda did a wonderful job very informative and very polite

]]> 2024-03-14 15:03:02 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919144648 Patience https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919144950 Y'all were as help full and y'all explained everything good. I appreciate y'all for having patience with me.

]]> 2024-03-14 15:03:18 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919144950 Kudos to Amanda https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919145582 Amanda Flores-Del Toro

Learning Support Specialist, I

TX Distance Education Call Center

was an ANGEL! She placed an ALL-call message for support in my despair. It was now at my 10th attempt, to not being able to access the quiz! She did an AWESOME job at explaining. to the "HOWDY" staff my urgent need. I appreciate her diligence in every regard! A raise or promotion is I'm sure is in her future? Thanks Ms. Amanda, my ANGEL! After # 10 I have completed at 100% with your ONLY support! I also replied to your email blast. I know I can count on YOU! Thanks again,  

]]> 2024-03-14 15:03:40 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2919145582 Very Helpful https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2948496234 She was very helpful.

]]> 2024-04-09 15:08:23 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2948496234 Perfect Service https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2948497305 They were both perfect, Thank youuuuuu

]]> 2024-04-09 15:09:07 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2948497305 Great work! https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2948498047 no suggestions, it was a great service!

]]> 2024-04-09 15:09:36 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2948498047 Muy agradecida https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2948498803 Agradecida con sus servicios. Me ayudaron muchisisimo!

]]> 2024-04-09 15:10:05 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2948498803 Amazing Call Rina!!!! txdistanceedhelp https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2969887229 2024-04-25 15:07:18 UTC https://padlet.com/txdistanceedhelp/4cjvm2wcpimid8n1/wish/2969887229