https://padlet.com/geoffreygoh1/498bas5266n6 NUH en-us 2019-01-17 02:16:00 UTC 2024-07-16 13:55:45 UTC hello@padlet.com uniquely_90 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502645 My team member is short of teamwork. Never help each other. Always help the ones they are close with. 🙆‍♀️🙅‍♀️💁‍♀️🤦‍♀️]]> 2019-02-21 05:56:30 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502645 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502694 Procrastination]]> 2019-02-21 05:56:50 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502694 AtikahNajib https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502720 Less Observant to the surrounding,  clinic readiness]]> 2019-02-21 05:56:59 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502720 ssolmirano https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502770 Teamwork
If the staff is not the floor manager, she/he won’t care about the waiting time.

]]> 2019-02-21 05:57:22 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502770 avatayre https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502781 Some staff will do extra mile to their patients without expecting in return.  Some staff will not show any initiative to learn and change their attitude. 😉]]> 2019-02-21 05:57:26 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502781 saheerabegumshah https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502878 Lack of patience and empathy. Will get annoyed whenever patient’s press the call bell. Will be very vocal with their displeasure about answering the call bells. ]]> 2019-02-21 05:58:07 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502878 feng_ye_j15 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502904 When the patient press the call bell every minute then my colleague angry don’t want to answer call bell. Ask others to answer]]> 2019-02-21 05:58:22 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502904 nicolechowsp https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502920 My team member talk to patient too much, the other patient waiting for long for next registration. ]]> 2019-02-21 05:58:28 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502920 nora231085 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502980 My team member is short of teamwork.]]> 2019-02-21 05:58:57 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502980 fadzlyarshad https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502981 Communication and professionalism
-Need to relay and update message as both parties need to focus 
-Approach and attend to patients appropriately as a listening ear and portray a good image]]> 2019-02-21 05:58:58 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502981 veronica_apple https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502996 No communication ]]> 2019-02-21 05:59:06 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333502996 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503013 Waiting Time is too long]]> 2019-02-21 05:59:11 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503013 hopohgeck17 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503018 Communication and understanding among staff and sometimes didn't show professionalism in our work ]]> 2019-02-21 05:59:14 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503018 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503032 Pr]]> 2019-02-21 05:59:23 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503032 Garciarosalyn https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503135 My team member short of initiative. Interms of initiating help to each and everyone. If somebody alone doing a certain task and you can see that, that person struggled already don't have any initiative to help or even ask any help he/she can provide. ]]> 2019-02-21 06:00:19 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503135 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503223 o]]> 2019-02-21 06:01:14 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503223 nora231085 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503338 My team member is short of teamwork.She does not communicate with other colleagues]]> 2019-02-21 06:02:10 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503338 uniquely_90 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503486 Sometimes they dont know how to explain to the patient and ask me to explain and end up i kena scolding arggghhhhh!!!!]]> 2019-02-21 06:03:35 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503486 ruiwenyy https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503784 Patience. Sometimes high workload will cause more stressful and less patience in patient

]]> 2019-02-21 06:05:56 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503784 veronica_apple https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503833 No communication 

She doesn’t communicate with the other colleagues when she is not sure about her products knowledge ]]> 2019-02-21 06:06:15 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503833 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503955 Waiting Time is too Long - my team members cannot handle the call  within the time limits. The patients have to wait on the q .]]> 2019-02-21 06:07:23 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333503955 santos123096 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333504080 My team members give wrong appt.never checked read in doc and  clarify with doctor.]]> 2019-02-21 06:08:23 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333504080 geoffreygoh1 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333504356 2019-02-21 06:10:13 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333504356 geoffreygoh1 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333504392 2019-02-21 06:10:29 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333504392 geoffreygoh1 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333504425 2019-02-21 06:10:47 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333504425 geoffreygoh1 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333504458 2019-02-21 06:11:03 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333504458 ssolmirano https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508466 It’s not easy]]> 2019-02-21 06:38:22 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508466 avatayre https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508525
Challenging but willing to work hard for it👍]]> 2019-02-21 06:38:43 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508525 feng_ye_j15 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508560 It seems more difficult than I expected but interesting ideas were given to help solve the problem ]]> 2019-02-21 06:39:00 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508560 veronica_apple https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508562 Look easy but we have to try so many time to complete it]]> 2019-02-21 06:39:00 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508562 veronica_apple https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508565 Look easy but we have to try so many time to complete it]]> 2019-02-21 06:39:01 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508565 nicolechowsp https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508573 Teamwork very important 😉]]> 2019-02-21 06:39:02 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508573 nora231085 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508606 It looks easy but require focus,technique and communication to bring down the helium stick down successly.]]> 2019-02-21 06:39:14 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508606 saheerabegumshah https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508639 I was surpised that everyone was so willing to try multiple times to achieve the goal. I was also surprised at some team members who were not able to focus on the given task and strategies, and was focusing on what other members were doing instead. ]]> 2019-02-21 06:39:23 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508639 Garciarosalyn https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508662 At first I thought it was easy but when while doing it I just realise it's very hard to do it. Very challenging ]]> 2019-02-21 06:39:33 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508662 uniquely_90 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508691 Look easy and interesting but after we tried it seems difficult but it okay we willing to try in diff ways. Good job guys! 👍♥️]]> 2019-02-21 06:39:47 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508691 AtikahNajib https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508775 It's not as easy as i first thought. Doing it as a team requires everyone to work together. ]]> 2019-02-21 06:40:12 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508775 ruiwenyy https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508895 It require teamwork, commitment and some skills to make the helium stick down.]]> 2019-02-21 06:40:52 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333508895 hopohgeck17 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333509108 It may look simple and easy, but it takes alot of effort to work together as a team to complete the task with everybody commitment and competence ]]> 2019-02-21 06:42:27 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333509108 stitch161268 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333509161 Look easy but is hard to control the stick ]]> 2019-02-21 06:42:53 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333509161 Garciarosalyn https://padlet.com/geoffreygoh1/498bas5266n6/wish/333988894 Eye contact. Gesture. ]]> 2019-02-22 02:01:34 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333988894 avatayre https://padlet.com/geoffreygoh1/498bas5266n6/wish/333988932 By your posture and the way you present yourself in front of everyone. The tone of your voice and your body language.]]> 2019-02-22 02:01:46 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333988932 ssolmirano https://padlet.com/geoffreygoh1/498bas5266n6/wish/333988964 Eye contact
Responds by nodding the head

]]> 2019-02-22 02:01:52 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333988964 saheerabegumshah https://padlet.com/geoffreygoh1/498bas5266n6/wish/333988970 Eye contact, body language, jotting down notes, nodding of head]]> 2019-02-22 02:01:53 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333988970 nora231085 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989062 By showing eye contact and focus on that person]]> 2019-02-22 02:02:17 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989062 feng_ye_j15 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989106 Summarise what they have said ]]> 2019-02-22 02:02:26 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989106 stitch161268 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989199 Response]]> 2019-02-22 02:02:48 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989199 ruiwenyy https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989217 Eye contact, expression]]> 2019-02-22 02:02:54 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989217 fadzlyarshad https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989222 Repeat the message that was delivered
Gesture,eye contact n body language]]> 2019-02-22 02:02:55 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989222 hopohgeck17 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989257 Eye contact and listen attentively]]> 2019-02-22 02:03:05 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989257 santos123096 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989260 Eye to eye contact while the person is talking to you...]]> 2019-02-22 02:03:06 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989260 nicolechowsp https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989332 Eye contact and nod your head, or given response in the conversation. ]]> 2019-02-22 02:03:25 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989332 AtikahNajib https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989513 Body language, eye contact and nodding the head. ]]> 2019-02-22 02:04:20 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989513 uniquely_90 https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989582 By eye contact, nodding the head and repeating what he is saying. Giving compliment. ]]> 2019-02-22 02:04:27 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/333989582 uniquely_90 https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048532 I have learnt to find out the problem and how to solve the solution by asking question and suporting her decision making. Important not to accuse and look down on them. ]]> 2019-02-22 08:48:02 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048532 feng_ye_j15 https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048603 I have learnt that we should also find areas to encourage and praise even though we are addressing someone falling short of a service standard ]]> 2019-02-22 08:48:21 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048603 saheerabegumshah https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048618 I have learned how to be an active listener, and to encourage staff to be more involved in improving their performance at work instead of being spoonfed. ]]> 2019-02-22 08:48:25 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048618 nora231085 https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048711 I have learn to use neutral words instead of accusing.]]> 2019-02-22 08:48:52 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048711 fadzlyarshad https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048774 use appropriate words,do not accuse but encourage staff instead ]]> 2019-02-22 08:49:15 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048774 geoffreygoh1 https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048783 https://www.dropbox.com/sh/jntmpcpbizjm95t/AAD9JqT7ojgm5wAx-_6XKf96a?dl=0]]> 2019-02-22 08:49:18 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048783 veronica_apple https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048841 I will use “can you tell me what happened” not using “ what is your problem”]]> 2019-02-22 08:49:31 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048841 ssolmirano https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048851 I learned that the choice of words is very important, it’s either you encourage the staff or discourage. It’s always best to use neutral words and not to let the staff feel accused immediately without letting them explained what happened otherwise they will end up being defensive.]]> 2019-02-22 08:49:34 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334048851 avatayre https://padlet.com/geoffreygoh1/498bas5266n6/wish/334049010 In dealing with a staff or patient or NOK. Active listening is important because you need to understand first the situation of the person, not to be accusing and find solution to have a better outcome.]]> 2019-02-22 08:50:19 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334049010 stitch161268 https://padlet.com/geoffreygoh1/498bas5266n6/wish/334049011 The choice of words to use, encouragement and listening.]]> 2019-02-22 08:50:19 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334049011 nicolechowsp https://padlet.com/geoffreygoh1/498bas5266n6/wish/334049206 I have learn how to ask more open-ended question to find out more about what coachee’s issue to improve. ]]> 2019-02-22 08:51:11 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334049206 santos123096 https://padlet.com/geoffreygoh1/498bas5266n6/wish/334049746 I have learned how to talk differently...]]> 2019-02-22 08:53:11 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334049746 uniquely_90 https://padlet.com/geoffreygoh1/498bas5266n6/wish/334051731 Begum is so cute in the video.... 😂🤭🤣]]> 2019-02-22 09:00:31 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334051731 AtikahNajib https://padlet.com/geoffreygoh1/498bas5266n6/wish/334052188 I've learn the importance of choice of words also words of encouragement. It's important for the coach to acknowledge the coachee explaination ]]> 2019-02-22 09:03:08 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334052188 Garciarosalyn https://padlet.com/geoffreygoh1/498bas5266n6/wish/334052194 What are the appropriate words need to use not to offend. and encourage them to open up more and don't be scared to open up. And if got certain scenario same with the role play we had it will be easy for me to handle.. 😊 ]]> 2019-02-22 09:03:10 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334052194 ruiwenyy https://padlet.com/geoffreygoh1/498bas5266n6/wish/334052399 To deal or response to difficult questions, know abt the  important of give open questions ]]> 2019-02-22 09:04:19 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334052399 avatayre https://padlet.com/geoffreygoh1/498bas5266n6/wish/334064313 2019-02-22 09:55:07 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334064313 avatayre https://padlet.com/geoffreygoh1/498bas5266n6/wish/334064412 2019-02-22 09:55:31 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334064412 avatayre https://padlet.com/geoffreygoh1/498bas5266n6/wish/334064496 2019-02-22 09:55:52 UTC https://padlet.com/geoffreygoh1/498bas5266n6/wish/334064496