e-Servicescape case study by Yanning Li https://padlet.com/landeyer/eservicescape Observe and post your analysis and findings! en-us 2018-10-04 14:42:59 UTC 2025-10-27 14:24:20 UTC hello@padlet.com special needs and requirements https://padlet.com/landeyer/eservicescape/wish/292898015 eg: location(whether it's close to city centre, sightseeing places) special facilities(spa, casino) special requirements( types of room, floor) 
  ]]> 2018-10-15 15:55:13 UTC https://padlet.com/landeyer/eservicescape/wish/292898015 location disabled facilities https://padlet.com/landeyer/eservicescape/wish/292898769 2018-10-15 15:56:21 UTC https://padlet.com/landeyer/eservicescape/wish/292898769 Functional Aspects https://padlet.com/landeyer/eservicescape/wish/292899268 - Interaction seems lacking as there is no “Chat with us” option
- Information Adequacy - basic information on offers, rooms and various packages
- Saved time - quick option to book and check availability at the top in the weird bar
- convenience - clear layout, easy to navigate]]> 2018-10-15 15:57:03 UTC https://padlet.com/landeyer/eservicescape/wish/292899268 Colours https://padlet.com/landeyer/eservicescape/wish/292899889 Consistent stylish colour theme;
Vivid colours that catch the eye

Profesional design 
Sophisticated 
Reflects luxury brand]]> 2018-10-15 15:57:51 UTC https://padlet.com/landeyer/eservicescape/wish/292899889 Pictures https://padlet.com/landeyer/eservicescape/wish/292901415 High quality; send a message (emotion, experience)]]> 2018-10-15 15:59:52 UTC https://padlet.com/landeyer/eservicescape/wish/292901415 Slogan - stay different https://padlet.com/landeyer/eservicescape/wish/292901755 Icon of luxury]]> 2018-10-15 16:00:18 UTC https://padlet.com/landeyer/eservicescape/wish/292901755 Colour https://padlet.com/landeyer/eservicescape/wish/292901988 2018-10-15 16:00:39 UTC https://padlet.com/landeyer/eservicescape/wish/292901988