Questions Wall: Free Public Lecture "Experience like a Local: Developing the World’s First Artificial Intelligence Guide for Museums" by Natalia Grincheva

Questions Wall: Free Public Lecture "Experience like a Local: Developing the World’s First Artificial Intelligence Guide for Museums" by Natalia Grincheva https://padlet.com/Grincheva/Lecture_6 Speaker: Robin Hao, Founder and CEO, MagicPi en-us 2018-05-13 23:20:34 UTC 2018-05-15 22:21:47 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Lightdecrease.png jeanhairunimelb https://padlet.com/Grincheva/Lecture_6/wish/260378884 1. With rapid technological advancement, many museums experience that their audio/multimedia guide hardware being obsolete quickly. How does Magic Pi overcome this problem and ensure that the AI solution remains relevant to changing times and technology for the museum audiences?

2. Can this solution be applied to a museum who does not have their collection available online, or have existing way-finding (eg: iBeacons) devices within the premise?

3. How is Magic Pi different from other competitors (eg: Accenture, Gallagher, Google) who develop visitor experience, data analytic and language-specific apps for GLAM institutions?

4. What is the value-add of having a human AI interface as opposed to a pure search engine like Siri or Google? ]]> 2018-05-14 08:57:58 UTC https://padlet.com/Grincheva/Lecture_6/wish/260378884 yuchaow2 https://padlet.com/Grincheva/Lecture_6/wish/260379747 Thanks for the fantastic presentation. I totally agreed that the artificial intelligence will be the most important direction for the contemporary life, especially in the art fields. I just wonder that how to improve the abilities of intelligence in the aspect of personal service to meet different people’s requests.]]> 2018-05-14 09:01:03 UTC https://padlet.com/Grincheva/Lecture_6/wish/260379747 Thank you for such fascinating speech. I am curious about what are the main challenges you face in your startup. tingtingz6 https://padlet.com/Grincheva/Lecture_6/wish/260379830 2018-05-14 09:01:26 UTC https://padlet.com/Grincheva/Lecture_6/wish/260379830 Rosemary Howarth howarthrosemary https://padlet.com/Grincheva/Lecture_6/wish/260380450 This is a fantastic innovation in arts and culture that is well needed in our rapidly growing globalised world. My question is how could this be made relevant to small museums who have limited funding, but good tourism rates. Could AI be used in a different way and suited to each museums needs?
My other question is how will AI be accessible for people who’s main language is AUSLAN or any other form of sign language? ]]> 2018-05-14 09:03:40 UTC https://padlet.com/Grincheva/Lecture_6/wish/260380450 XU https://padlet.com/Grincheva/Lecture_6/wish/260381239 Thank you for your fantastic presentation. Since you said that your product will also provide services to the elderly and the disabled. It is understandable that the elderly and the disabled have difficulties in accepting and using new technology, which means they need patient training. What kind of training or instructions will you provide to the elderly and the disabled and other kinds of people?]]> 2018-05-14 09:07:12 UTC https://padlet.com/Grincheva/Lecture_6/wish/260381239 XIAOTONG XU XIAOTONGXU https://padlet.com/Grincheva/Lecture_6/wish/260381297 Thanks for your presentation! We all know that the biggest problem for one system may is not set up it but maintain it.

My question is how do you face to the emergency ?Like system failure.

]]> 2018-05-14 09:07:28 UTC https://padlet.com/Grincheva/Lecture_6/wish/260381297 thank you for your presentation, I want to know the cost of this equipment? Can it be applied in a large scale easily? zlx_1995 https://padlet.com/Grincheva/Lecture_6/wish/260381452 2018-05-14 09:08:15 UTC https://padlet.com/Grincheva/Lecture_6/wish/260381452 Yuhang DU* yuhangd https://padlet.com/Grincheva/Lecture_6/wish/260381574 Thank you for your amazing presentation. At the beginning, how do you approach the different art organization and persuade them to co-operate with your project.]]> 2018-05-14 09:08:53 UTC https://padlet.com/Grincheva/Lecture_6/wish/260381574 Zhengjia Zha zhengjiaz https://padlet.com/Grincheva/Lecture_6/wish/260381728 I noticed that the ACMI Xel is supported by LuanchVic. As a participant of this project, what kind of help you recieved form the LuanchVic?

]]> 2018-05-14 09:09:31 UTC https://padlet.com/Grincheva/Lecture_6/wish/260381728 Haoyuan Pan EmanuelPan https://padlet.com/Grincheva/Lecture_6/wish/260381897 A brilliant idea to create an AI as commentator for museums, I do believe that this program will significantly reduce the cost on museum guide in the foreseeable future. While do you really think the AI will totally replace the position of traditional docents? or what is the potential limitation on display effects of this procedure? ]]> 2018-05-14 09:10:09 UTC https://padlet.com/Grincheva/Lecture_6/wish/260381897 https://padlet.com/Grincheva/Lecture_6/wish/260381940 I found that Maggie sounds not very good. Is there any solution for this?

]]> 2018-05-14 09:10:22 UTC https://padlet.com/Grincheva/Lecture_6/wish/260381940 jiayix4 https://padlet.com/Grincheva/Lecture_6/wish/260381994 It's an amazing company and it will help a lot of people. I want to ask how you negotiate with art organisations and let them to use your devices?
I think many visitors prefer to listening to real guides because they are more vivid and emotional, so do you think AI like Maggie will replace human tour guides in museums or galleries?]]> 2018-05-14 09:10:38 UTC https://padlet.com/Grincheva/Lecture_6/wish/260381994 Qazim Karim AbdulKarim https://padlet.com/Grincheva/Lecture_6/wish/260382044 Beyond providing assistance on queries such as where the toilet is etc, is Maggie able to provide answers to in-depth question? Or is it just a high-end interactive device?]]> 2018-05-14 09:10:48 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382044 278054354 https://padlet.com/Grincheva/Lecture_6/wish/260382108 Thank you for the amazing presentation！Very useful information about AI technology. I am wondering what kinds of marketing methods would you like to use to promote the AI technique for more arts organizations?]]> 2018-05-14 09:11:02 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382108 * molnar85 https://padlet.com/Grincheva/Lecture_6/wish/260382117 Thank you for your presentation, it was fascinating! What do you foresee for the future of the integration of AI technology in the arts and culture sectors? What are the main challenges?]]> 2018-05-14 09:11:04 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382117 zhiyul1 https://padlet.com/Grincheva/Lecture_6/wish/260382118 Thank you for your wonderful presentation of the innovative idea. I am just wondering how did you found your company at the very beginning, did you receive any fund from the government? And how many languages can Maggie translate?]]> 2018-05-14 09:11:04 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382118 Yuan Zhong zhong7 https://padlet.com/Grincheva/Lecture_6/wish/260382125 I think what you are doing is really amazing and it is useful for people around the world to access the museums.
I want to know the cost of this program, to what extend can it save the cost for these art organisations and museums?]]> 2018-05-14 09:11:05 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382125 AI have a huge potential and bright future in terms of improving service of museum, but I wonder whether this kind of technology too costly to affordable for other small scale or individual museum? Yingni_CHEN https://padlet.com/Grincheva/Lecture_6/wish/260382129 In other word, how to deal with the problem of huge expanse of this kind of technology especially the system technology continuously change.]]> 2018-05-14 09:11:07 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382129 YI Y easyyaoyi https://padlet.com/Grincheva/Lecture_6/wish/260382133 Thank you for sharing your project, it is quite good and amazing, and AI is the future directions of human society, however, I think improvements of AI design should be made in the future, such as voice, image. Quite good presentation!]]> 2018-05-14 09:11:08 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382133 Thanks for your fantastic presentation. The application of this AI in different organizations should adjust constantly according to their features. So What features will be more important during the prior investigation and research? xiaoshuWU https://padlet.com/Grincheva/Lecture_6/wish/260382138 2018-05-14 09:11:09 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382138 Shuwei Xu https://padlet.com/Grincheva/Lecture_6/wish/260382244 If there are some new exhibitions in museums, could you update the magic Pi as soon as possible? Can some small museums afford your product?]]> 2018-05-14 09:11:32 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382244 *Wanying Yang wanyingy https://padlet.com/Grincheva/Lecture_6/wish/260382573 *How do you consider Google Duplex AI to your company, is ti a chance or threat? Is there any possibility of you to have future collaboration with this technology?

*For most people, they may be have limited times to visit museums, its seems not that nessary to download an special app for that one or two hours. Is there any improvement?

]]> 2018-05-14 09:12:54 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382573 Yuena Guan https://padlet.com/Grincheva/Lecture_6/wish/260382576 It's really a great technology.However how to face the question about sustainability as the device of Maggi could be a great consumption of energy for museums.]]> 2018-05-14 09:12:55 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382576 Shuling Wong shulingsw https://padlet.com/Grincheva/Lecture_6/wish/260382587 This AI technology is absolutely incredible, and it has provided more language accessibility to a diverse audience but my question is how does it make it more accessible to people living with disabilities? How can it provide services with people who are visually or audio impaired, or even with people with any physical or mental disabilities? Is this something MagicPi will expand and looking into in the future? Furthermore how will it create more accessibility for smaller museums or galleries? ]]> 2018-05-14 09:12:56 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382587 Ndevonish ndevonish https://padlet.com/Grincheva/Lecture_6/wish/260382642 This is a good idea for making tours more accessible for people who are visiting museums and do not speak the language of the area. The only limitations I can see would be money. Mainly how do museums in areas that are not as wealthy compete with museums that can offer this service in attracting foreign visitors?

Also, how can Maggie help museums engage existing local multicultural communities?]]> 2018-05-14 09:13:09 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382642 mengg1 https://padlet.com/Grincheva/Lecture_6/wish/260382653 This is a really great idea to be true! I was wondering if there would be more different languages available in the system? and all the questions can be answered that are already designed and fixed, is it possible in the future to realize communicating with participants simultaneously?]]> 2018-05-14 09:13:12 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382653 scolliver https://padlet.com/Grincheva/Lecture_6/wish/260382658 This is such a fabulous concept!

Thanks so much, Robin!

]]> 2018-05-14 09:13:15 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382658 Na LI Li945936 https://padlet.com/Grincheva/Lecture_6/wish/260382729 Thank you for your amazing presentation. My question is How the company collect data?]]> 2018-05-14 09:13:38 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382729 Heyuan Xing HeyuanXing https://padlet.com/Grincheva/Lecture_6/wish/260382733 what's the biggest challenge your team have faced ?]]> 2018-05-14 09:13:40 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382733 Olga Yakubenko olga_yakubenko https://padlet.com/Grincheva/Lecture_6/wish/260382805 How competitive is the market? Are there any analogues?]]> 2018-05-14 09:13:57 UTC https://padlet.com/Grincheva/Lecture_6/wish/260382805 Daniela Gutierrez* Gutierrez84 https://padlet.com/Grincheva/Lecture_6/wish/260383100 Considering that museums may be contemplative spaces, up to what extent will Maggi interupt other peolpe's experience if you talk to her and she responds? *

Also, where does techology platforms such as this one fit in within the arts and sustainability? ]]> 2018-05-14 09:15:10 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383100 Jingyi Li* https://padlet.com/Grincheva/Lecture_6/wish/260383117 (1)* I think Maggie's voice is a robot's voice, are there any solution to make it become more similar to human's voice?
(2) Are the guides you provide cheaper than the museum offers?]]> 2018-05-14 09:15:12 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383117 Dalia Somi https://padlet.com/Grincheva/Lecture_6/wish/260383289 Especially with the engagement in art]]> 2018-05-14 09:15:58 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383289 Dalia https://padlet.com/Grincheva/Lecture_6/wish/260383372 It is particularly important in arts and culture to interact, critically engage, and let yourself be taken with emotion. What then is the nature of interaction and between different museums (eg. history vs. immigration vs. visual arts)?

]]> 2018-05-14 09:16:15 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383372 Chen Quan https://padlet.com/Grincheva/Lecture_6/wish/260383385 Thanks for your presentation.
Is the system easy enough to use, or a guide to introduce the project?]]> 2018-05-14 09:16:18 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383385 Olga Yakubenko olga_yakubenko https://padlet.com/Grincheva/Lecture_6/wish/260383416 What is the financial plan of the service? Are you planning on selling the technology to the organizations or it's individuals who will pay for subscription?]]> 2018-05-14 09:16:29 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383416 MuYun ZHANG MuyunZhang https://padlet.com/Grincheva/Lecture_6/wish/260383425 Admittedly，it is a great idea to provide such a convenient technology in public museums. But, many similar technologies have already been invented in museums, by what I mean, the competition will be serious. How to address it? How can Maggie show its outstanding strength？ ]]> 2018-05-14 09:16:31 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383425 Yang Feng (Larissa) lfeng https://padlet.com/Grincheva/Lecture_6/wish/260383445 Thanks for your presentation! I think Maggie is an example of a good use of VR/AR technologies in arts and cultural organisations.

You mentioned earlier in your speech that museums and galleries constantly changing the display of their collections, which is true because they put on different exhibitions every year. I'm interested to know how Maggie would cope with this change to make sure it provides up-to-date information for visitors? I mean, it involves a lot of work in translation and requires a close collaboration with museums, galleries and libraries. How these effort would be made before Maggie comes into place to provide AI guide service? Thanks! ]]> 2018-05-14 09:16:36 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383445 Ashley (Wenni Li) wennil https://padlet.com/Grincheva/Lecture_6/wish/260383457 Thank you for this great presentation. It is really a great idea to bring arts to people who speak in different languages to have a better understanding about content in GLAM sector.
My question is will the popularisation and application of Maggie in GLAM sector affect other visitors’ experiences? What’s your solution when Maggie misinterpret users’ intentions or questions?]]> 2018-05-14 09:16:39 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383457 Yin Huang https://padlet.com/Grincheva/Lecture_6/wish/260383727 What's your plan and strategies when you enter the market in China?]]> 2018-05-14 09:17:43 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383727 Jie Li barurujaney https://padlet.com/Grincheva/Lecture_6/wish/260383729 Thank you for bringing us this wonderful technology! How do you expect in which way it would change people’s experience in visiting the museums (galleries or else)?]]> 2018-05-14 09:17:43 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383729 Thanks for your presentation~ How amazing AI technique is! But I wonder how AI serve the disabled people? And how effectively use AI technique in amusement park? not only for navigation but also make it as an recreational facility. yuetongs https://padlet.com/Grincheva/Lecture_6/wish/260383839 2018-05-14 09:18:13 UTC https://padlet.com/Grincheva/Lecture_6/wish/260383839 njmacaulay https://padlet.com/Grincheva/Lecture_6/wish/260384095 Very interesting thank you.

How do you see museums benefitting in terms of using this technology to work withaccessibility indicators?

]]> 2018-05-14 09:19:12 UTC https://padlet.com/Grincheva/Lecture_6/wish/260384095 vivienkir https://padlet.com/Grincheva/Lecture_6/wish/260384167 Are there any plans to expand this service to include all aspects of accessibility (outside of language boundaries) to create a comprehensive service for institutions? Also to include information useful for local audiences]]> 2018-05-14 09:19:31 UTC https://padlet.com/Grincheva/Lecture_6/wish/260384167 Yu-Hsuan Chung https://padlet.com/Grincheva/Lecture_6/wish/260384448 Ai may solve some problems in responding people’s common questions. However, as the participant mentioned, it seems emotion, feelings or some complicated questions still rely on face to face expression and interaction between people now.]]> 2018-05-14 09:20:49 UTC https://padlet.com/Grincheva/Lecture_6/wish/260384448 Yan GAo https://padlet.com/Grincheva/Lecture_6/wish/260385732 During exploit this technology, what’s the promblem your team meet]]> 2018-05-14 09:26:33 UTC https://padlet.com/Grincheva/Lecture_6/wish/260385732 zihan wang https://padlet.com/Grincheva/Lecture_6/wish/260385878 What is the biggest competition? And what strategies to have a company in China? ]]> 2018-05-14 09:27:21 UTC https://padlet.com/Grincheva/Lecture_6/wish/260385878 Thanks for the great presentation.I just want to know can the MagicPi solve all kinds of questions?I mean if there are some difficult questions which not be included in this machine,so how to deal with it?I mean how long will the machine update? yitianc https://padlet.com/Grincheva/Lecture_6/wish/260385904 2018-05-14 09:27:32 UTC https://padlet.com/Grincheva/Lecture_6/wish/260385904 Yatong Wei https://padlet.com/Grincheva/Lecture_6/wish/260386313 Do you have a market plan for the future years?]]> 2018-05-14 09:29:16 UTC https://padlet.com/Grincheva/Lecture_6/wish/260386313 Boxuan Tang iristangcn https://padlet.com/Grincheva/Lecture_6/wish/260387326 Thank you for your wonderful presentation! I would like to know that whether Maggie could answer some in-deep questions? What your plan in the future to update the current system? ]]> 2018-05-14 09:34:06 UTC https://padlet.com/Grincheva/Lecture_6/wish/260387326 Xueqian Meng Meng781819 https://padlet.com/Grincheva/Lecture_6/wish/260388900 Thank you for your engaging presentation! I am so interested in AI technology, and I hope I can use it in daily life. I also have a question of how to avoid some harmful influences from AI. Thanks a lot!]]> 2018-05-14 09:41:08 UTC https://padlet.com/Grincheva/Lecture_6/wish/260388900 Ming Gong mgong1 https://padlet.com/Grincheva/Lecture_6/wish/260389691 Thanks for your presentation! What do you think is the biggest problem?]]> 2018-05-14 09:44:34 UTC https://padlet.com/Grincheva/Lecture_6/wish/260389691 mgong1 https://padlet.com/Grincheva/Lecture_6/wish/260389935 2018-05-14 09:45:35 UTC https://padlet.com/Grincheva/Lecture_6/wish/260389935 Thank you for your wonderful presentation. What do you think is the biggest challenge in the promotion and use of this project in the future? caoydan0311 https://padlet.com/Grincheva/Lecture_6/wish/260393562 2018-05-14 10:01:39 UTC https://padlet.com/Grincheva/Lecture_6/wish/260393562 Sophie Prince sprince7 https://padlet.com/Grincheva/Lecture_6/wish/261030659 Thank you for your presentation on Monday evening! I can see how an AI experience in museums is going to really take off as the notions of equity and access become increasingly central concern to institutions. Upon reflection, I was wondering in terms of unifying this technology with an institution whereby you used the word "collaboration" in relation to this relationship, who owns the intellectual property of Maggie's responses to the questions of visitors? Does copyright law already account for this relationship or can you see shortcomings already? If you do see shortcomings how do you protect yourself from copyright issues?

Thank you!]]> 2018-05-15 22:15:33 UTC https://padlet.com/Grincheva/Lecture_6/wish/261030659