HOUSEKEEPING - DID U KNOW? by Hanum Othman

HOUSEKEEPING - DID U KNOW? by Hanum Othman https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6 Saturday 7/11/2020 (4-6PM) en-us 2020-11-06 07:40:36 UTC 2024-05-28 06:19:10 UTC hello@padlet.com https://padlet.net/icons/png/1f4a1.png DID U KNOW? sitihanummsu https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/896931923 As for today's task, please list down:

1. Attach appropriate housekeeping picture
2. One (1) Do's
3. One (1) Don'ts

In housekeeping that you know whether you gain it from experience or through leaning in this class. Please follow my template. ]]> 2020-11-06 07:41:43 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/896931923 SITI HANUM - 012019381029 sitihanummsu https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/896938288 DO'S - Always keep hygiene
DON'TS - do not use the toilet]]> 2020-11-06 07:47:19 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/896938288 Danial Haziq bin Halim (012019070718)Do's and Don't https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899765240 Do's: Behave like a professional
Don't: Invite family and friends to the unbooked rooms]]> 2020-11-07 08:01:32 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899765240 ALYA HANA BINTI AMINNUDIN - 012019071733 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899766084 Do's : Put in 100% effort during every shift.
Don'ts : Permit room access to anyone but the registered guest.

]]> 2020-11-07 08:03:00 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899766084 Muhammad Shah Neezuan https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899766578 012019090348

Do's - knock 3 times before entering guest's room
Dont's - dont put food close to cleaning detergent ]]> 2020-11-07 08:03:52 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899766578 NUR ALIA BT HAMSIRON - 012019072285 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899767498 Do's - always greet guests with a smile and natural tone Don'ts - do not absent on your duty without emergency situation]]> 2020-11-07 08:05:48 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899767498 AYSHA FARHANA BT ABDUL HAMID - 012019071959 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899767745 DO’S - Knock the door before enter the guests room
DON’T - Never ask for any tips]]> 2020-11-07 08:06:18 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899767745 📹NURUL AIN SYAFIKA BINTI AHMAD AZUAN (012019070713) https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899768581 DO'S- Must update the room assignment sheet.
DON'T- Do not disturb customers and do not touch guest item.]]> 2020-11-07 08:07:35 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899768581 NOR SABRINA NATASYA BINTI NOR AZRAF FAIZUDDIN (012019071075) natasyarichard https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899768732 DO'S -Always greet guest and other associates with a smiling voice and natural tone

DON'TS-Do not smoke ,drink ,or chew gum while servicing or in the duty.]]> 2020-11-07 08:07:53 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899768732 NUR SAKINAH IYLIA BT RIDZWAN 012019072407 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769262
DO’S - Always deal with guests and colleagues in a professional and polite manner.

DON’TS - Never lose your temper or patience in front of the guest.]]> 2020-11-07 08:08:53 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769262 IQMAL HAFIZI BIN AHMAD ZAKRI - 012019072638 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769579 DO'S-Responce to your guest call immeadietly or as fast as we can.

DON'TS-Keep away your personal affairs while on duty.]]> 2020-11-07 08:09:25 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769579 Elis Saila (012019071504) https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769673 Do: knock the door 3 times before entering the guess room
Don't: topup uses shampoo ]]> 2020-11-07 08:09:36 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769673 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769698 rSITI NORFANISAH BT MOHD ZELAN
012019070308

DO'S - BE PUNCTUAL
DON'TS - DO NOT TOUCH GUESTS ITEM]]> 2020-11-07 08:09:38 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769698 Mohamed Nazri Bin Ibrahim Ali (012019070799) https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769754 Do's - Always remain profesional during job hours and executing task.

Dont's - Do not take advantage of the situation by resting or sitting in guest rooms. ]]> 2020-11-07 08:09:43 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769754 NUR SYAKILA BT AHMAD DAUD https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769988 012019072143

Do’s = wear your uniform maintaining proper grooming and standards in the hotel premise

Don’t s = be late to your work. Report to your supervisor regarding any delay.

]]> 2020-11-07 08:10:09 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899769988 NURFARISYA BINTI MUHAMED https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899771056 012019072532
Do's - clean room and changes sheet and towel
Dont's- do not steal guest belonging]]> 2020-11-07 08:12:03 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899771056 ALYA FARISYA IZZATI BINTI ROSLI ( 012019071324 ) https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899771772 Do's - treat all guests with kindness
Dont's - permit room access to anyone but the registered guest]]> 2020-11-07 08:13:28 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899771772 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899772015 SOFIA BT MOHD YUNOS
(012019072493)
Do’s : Always deal with guests and colleagues in a professional and polite manner.
Don’ts :Never ask for any tips or suggestions from the guest.

]]> 2020-11-07 08:13:53 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899772015 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899772342 Mohamad Syafiq Bin Ramli
012019070945

Do's - knock 3 times before enter guest room
Don't - never ask for a tip]]> 2020-11-07 08:14:26 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899772342 Afif Ah'mad Bin Mohammad Rashid https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899773759 012019070355
Do's- Record all the thing in the room if broken
Don't-Asking a customer for a tips]]> 2020-11-07 08:17:17 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899773759 NURIZATI ANNISHA BT NORHAZARI https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899773779 012019072012

Do's : Change the toiletries if have been used.

Don'ts : Do not add, even it is used a little.]]> 2020-11-07 08:17:20 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899773779 SITI ZULAIKHA BINTI MAZLAN https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899774112 012019071280
Do’s : always smile at the guest and treat them with kindness
Dont’s : Dont use the guest things without permission from the guest

]]> 2020-11-07 08:17:46 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899774112 THINESRAJ A/L MOGAN (012019071823) https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899774367
Do’s- Response to your guest’s call immediately or within shortest possible of time.

Don’t- Do not enter the hotel through guest entrance, Always use staff entrance to enter in the hotel.

]]> 2020-11-07 08:18:11 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899774367 Aina Atirah Binti Rokasa https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899775354 012019091771

Do’s: use proper grooming
Don’ts: use guest belongings

]]> 2020-11-07 08:20:05 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899775354 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899775533 NUR SYAFIQA DANIA BINTI MOHAMAD SHUHAIRI
012019071813

DO’S : Take care of all guests and guest belongings.

DON’TS : Do not keep lost and found items in the pantry or trolley. Never throw any lost and found items.]]> 2020-11-07 08:20:29 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899775533 Qistina iwani https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899776639 012019090430

Do’s - Always wear your uniform maintaining proper grooming

Don’ts - enter ‘DND’ room without guest permission

]]> 2020-11-07 08:22:28 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899776639 Amy Ain Nadhirah Binti Mohamad Fuad (012019070330) - Do's and Don'ts https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899776940 Do's: Response to guest's call immediately or within shortest possible of time
Don'ts: Do not be late to work

]]> 2020-11-07 08:23:05 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899776940 Syareena bt Mohd Johar 012019072165 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899777321 Do's: Always use the right tools to do any cleaning in bathroom

Dont's: Do not keep lost and found item for yourself and dont throw the items

]]> 2020-11-07 08:23:51 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899777321 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899777519 Muhammad Hatim bin Ishak
012019091366
Do's: Always in a good manner and always smile to the guests.
Don'ts: be a bad worker and treat rudely to the customer.

]]> 2020-11-07 08:24:12 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899777519 Wan Nurul Amirah Binti Wan Zurhan (012019090973) https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899777637
1. Do’s - Always knock on the door and notify the guests before cleaning the room.

2. Dont’s - Never steal or use guests items.

]]> 2020-11-07 08:24:25 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899777637 012019070657 Muhammad Arif Bin Roslan https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899777696 Do's - do the cleaning when customers check out from the hotel
Dont's - Do not steal customers belongings when cleaning the guest room]]> 2020-11-07 08:24:30 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899777696 NATASHA AN NAYRA BINTI SHAHAROM https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899777848 012019072270
-Do's: Using the right cleaning tools
-Don'ts: Damaging items in the guestroom ]]> 2020-11-07 08:24:49 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899777848 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899778326 KALAIMAGAL A/P MUNISWARAN
012019071734
1. Do's - Always wear your uniform maintaining proper grooming.
2. Don't - do not smoke or drink while servicing in the duty.]]> 2020-11-07 08:25:43 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899778326 Nurul Hafiza Bt Md Buhari https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899778454 012019090746

Do’s: knock the door 3 times before entering the room.

Dont’s: do not have affairs with the guests.

]]> 2020-11-07 08:25:55 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899778454 MUHAMMAD AZIQ HAIQAL BIN MOHD AZRAI ( 012019072364 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899779079
Do - always smile to the guest
Dont - argue with the guest]]> 2020-11-07 08:27:14 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899779079 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899779746 Nur syamimi binti saudi
012019072013

Do's - Always open shoes when entering guest room because its will make the room dirt especially for muslim to pray on the floor

Don't - Do not smoke in guest room ]]> 2020-11-07 08:28:20 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899779746 Siti Nur Aisyah Bt Farit 012019072015 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899781334 Do's : knock the door before entering the guest's room.
Dont's : dont steal guest's the item ]]> 2020-11-07 08:31:37 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899781334 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899785423 Vasanth A/L S.Suthagar
012019071494
Do - make sure the room is clean and neat for the next guest to check in.
Don't- do not use guest personal belongings and do not use guest room bathroom for any reason.]]> 2020-11-07 08:39:34 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899785423 NURUL SYUHADAH BINTI DZULKIFLI (012019090624) https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899785685 Do's: Knock the door three time and ask for permission to clean the guest room

Don't: Going out during working hours]]> 2020-11-07 08:40:07 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899785685 VANESSA A/P KAMLAYSWARAN https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899785862 Don'ts
Never lose your temper or patience in front of the guest.

Do's
Always deal with guests in a professional and polite manner.]]> 2020-11-07 08:40:27 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899785862 MUHAMMAD IRFAN RUSYAIDI BIN SAHRIPOLBAHRI https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899786615 012019072841
Do’s : make sure knock on the customer doors before entering
Don’t: Using guest items ]]> 2020-11-07 08:41:49 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899786615 NOR HIDAYU SAFIQAH (012019070722) https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899790932 Do's : Always greet your guest and other associates with a smiling voice and natural tone.
Don'ts : Never lose your temper or patience in front of the guest.]]> 2020-11-07 08:49:43 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899790932 YUVENDARAA RAO A/L RAUICHANDRAN https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899794771 ( 012019072970 )
Do's : Knock the guest room door before entering the room for cleaning and the service
Dont's : Do not steal and use guest items

]]> 2020-11-07 08:56:23 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899794771 kirthynna15 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899795954 KIRTHYNNASHREE A/P SIVA KUMAR
012019071397
Do's
Always keep a first aid kit ready at home and clean out the medicine cabinet regularly, and safely dispose of expired medicines from time to time.
Dont's
Never keep house cleaning products and chemicals with an easy accessibility to children and pets]]> 2020-11-07 08:58:32 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899795954 NUR FARISAH BINTI MOHAMED FAIZAL ffrshxo https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899802016 012019091102
Do's : always use the right tools to do any work as using inappropriate tools can lead to mishaps easily
Don't : do not keep hand in pocket in working areas

]]> 2020-11-07 09:08:16 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899802016 ZULAIKHA NUR BINTI SHAHAMIR FARIZ (012019090528) https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899815069 Do's : treat all the guest with kindness such as smile at the guest and great them warmly.
Don'ts : using guest stuff during doing the cleaning session. ]]> 2020-11-07 09:29:50 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899815069 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899815388 2020-11-07 09:30:20 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899815388 Saounthra a/p Jayasankar https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899819503 (012019073328)
Do: Behave Like a Professional at All Times
Don’t: Permit Room Access to Anyone But the Registered Guest]]> 2020-11-07 09:37:08 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899819503 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899848639 Nurul afiqah najihah
012019090191]]> 2020-11-07 10:19:35 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899848639 Azizul Raheem Bin Marzuki 012019091333 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899862450 Do's in housekeeping: Treat all the guest with kindness without any discrimination
Dont's in housekeeping: never keep house cleaning product and chemicals at the place where kids or pet can access easily

]]> 2020-11-07 10:39:17 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899862450 Noralysha Bt Mohd Nazri https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899905522 012019073216
Don’t: Permit Room Access to Anyone But the Registered Guest-You can never be too careful when cleaning a room containing a guest’s belongings. Thieves are everywhere, and it’s not uncommon for them to target hotel housekeepers servicing a room while the occupant is out.

Do: Behave Like a Professional at All Times -When on hotel property, you represent the business. You’ll spend a lot of your time unsupervised, but that doesn’t mean you don’t have to follow the rules.

]]> 2020-11-07 11:36:35 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899905522 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899951155 VOOMAHBARATY ARUMUGAM
012019071761
Do's:
behave like a
professional at
all times.

Don'ts
Permit room access to
anyone but the
register guest.

]]> 2020-11-07 12:42:29 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/899951155 ALIF BIN AZWAN 012018072016 alifenif https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/900029502 Do's - keep chaimbermaid trolley always infront of the guest room that is going to be cleaned
Donts - Put trolley anywhere that is not near the cleaning room ]]> 2020-11-07 14:19:37 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/900029502 https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/900115497 Nor Zafirah binti Yusof Joseph
012019072539

Do's -
Always deal with your guests in a professional and polite manners.
Dont's -
Do not steal or use customers belongings when cleaning the guest room.]]> 2020-11-07 15:40:27 UTC https://padlet.com/sitihanummsu/3vgx7fwouqo8rh6/wish/900115497