ESCENARIO 1 Customer Service in a Clothing Store by Yessika Guerrero https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m en-us 2025-10-22 05:40:49 UTC 2025-10-23 01:29:31 UTC hello@padlet.com Scenario one: Customer Service yessikaguerrero779 https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646267303 Daniela must assist a customer in her store who is looking for an elegant yet casual dress to wear to a quinceañera party and inquires about the availability of a specific dress style, color, and size.

]]> 2025-10-23 01:00:32 UTC https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646267303 Welcome and Service Offer yessikaguerrero779 https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646277648 Good day, welcome! I'm Daniela, sales associate of this store, and I'll be your advisor for your purchases today. It will be my pleasure to serve you. Please let me know what type of garment you're looking for.

]]> 2025-10-23 01:06:14 UTC https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646277648 Customer's Response and Request yessikaguerrero779 https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646283639 Thank you very much, miss. I'm Vanessa, and I'm looking for an elegant but comfortable dress in pastel colors with sparkly accessories.

]]> 2025-10-23 01:09:13 UTC https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646283639 Sales Associate's Questions yessikaguerrero779 https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646289066 Of course, Vanessa. Could you please tell me what size you're looking for? And what style would you like? Or would you prefer to browse through the styles we have available? Follow me.

]]> 2025-10-23 01:11:53 UTC https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646289066 Customer's Response yessikaguerrero779 https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646293259 Look, I want a dress that fits my silhouette, long, and that doesn't show my shoes.

]]> 2025-10-23 01:13:46 UTC https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646293259 Sales Associate's Dialogue yessikaguerrero779 https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646298096 Of course, let me show you. These are the ones I have available right now. If you'd like, you can try them on. They're from our latest collection and at a very good price.

]]> 2025-10-23 01:16:02 UTC https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646298096 Customer Expresses Approval yessikaguerrero779 https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646302222 They're perfect, I'll try them on

]]> 2025-10-23 01:17:45 UTC https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646302222 Completing the Purchase yessikaguerrero779 https://padlet.com/yessikaguerrero779/3rs6q5enfypada1m/wish/3646318312 Vanessa (customer): I'll take this one, I love it.

Daniela (sales associate): Great choice! Will you be paying cash or card?

Vanessa (customer): Cash. Thank you so much for your help, you're very kind.

Daniela (sales associate): Thank you for your purchase. Remember, we're here to help you with anything. Have a great day.

Vanessa (customer): You too, have a great day. Goodbye.

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