to the payment with the mobile phone Starbucks integrated a "Starbucks finder“ in the mobile app. With these function customers get navigated to the closest Starbucks branch.

2. Social media: After Facebook, Instagram is the social network with the second most follower of the Starbucks page. They also make use of Twitter, Google+, Pinterest and Youtube. Customers are connected with the firm in this way and Starbucks is a part of their lifestyle, so to speak.

3. Big data: Starbucks can collect data for example through their app or their 

social media channels to deliver advertising or discounts to the mobile devices of its customers.

 

 McDonald’s® is the world’s leading quick service restaurant chain with more than 36,000 restaurants worldwide, serving more than 69 million customers daily in over 100 countries. In Malaysia, McDonald’s® serves over 13.5 million customers a month in more than 260 restaurants nationwide. McDonald’s® employs more than 12,000 Malaysians in its restaurants across the nation providing career, training and development opportunities.

Innovative us of IT :

1. Mobile digital platform
-Mc Donald's telah membuat aplikasi bagi memudahkan pelanggannya untuk membuat tempahan dengan lebih mudah hanya dengan 'klik' di hujung jari . Aplikasi yang ditawarkan adalah 'McD App' dan " McDelivery". Aplikasi tersebut juga menawarkan harga yang lebih murah berbanding harga asal di cawangan McDonald .

2. Social Media
-McDonald juga mempunyai pelbagai rangkaian seperti Facebook , Twitter , Instagram , Google , dan Youtube  bagi mempromosikan produk keluaran McD . McDonald menggunakan platform tersebut untuk melakukan kajian bagi memenuhi permintaan pelanggannya .


3. Big Data
-McDonalds mengumpul data dengan menggunakan aplikasi mereka sendiri melalui komen-komen dari pengguna di Youtube dan Twitter .

4. Cloud Computing
-Mc Donald juga menyimpan setiap data-data yang telah dikumpul supaya senang untuk mereka membuat rujukan . Apabila pengguna log masuk dalam aplikasi McD , mereka akan menyimpan data pengguna tersebut .

KLIK DISINI UNTUK MENGETAHUI LEBIH LANJUT :
https://www.mcdonalds.com.my/en/mcdapp

 Innovation us of IT :

1. Big Data
Adidas can collect data about their customer through their apps or website.

2. Mobile Digital Platform:
Additional 
Customer can know about their new product from Adidas website and mobile apps.

3. Cloud computing
Adidas also can save or know their customer profile once someone sign in / sign up from their website.

CLICK HERE TO MORE INFORMATION : https://www.adidas.com.my/en

AirAsia operates with the world's lowest unit cost of US$0.023 per available seat kilometre (ASK) and a passenger breakeven load factor of 52%.^{[citation needed]} In 2007, The New York Times described the airline as a "pioneer" of low-cost travel in Asia.  AirAsia has consistently been named as the world's best low-cost carrier for 11 years in a row in international travel and airline awards, including the latest award for 2019 

Innovative use of IT : 

1. Mobile digital platform : 
    
 The AirAsia Mobile App makes it easier for you to book not just flights but hotels, packages, activities, daily deals, duty-free products, and many more. Earn BIG Points with your bookings and pay with BIG Points to enjoy more savings. View our lowest fares, manage your booking and pre-book baggage, meals, seats, and travel insurance. You can also check-in while on the go! 

2. Big Data 

Air Asia can collect all data through their app or their website to deliver advertising or discounts to the mobile devices of its customers. 

3. Cloud Computing 



  
  

Big Apple Donuts & Coffee began as a simple idea for people to come together and share their passion for donuts, and it slowly evolved into a thriving successful business built upon trust, commitment and innovation. 

Innovative use of IT:
1.Digital Mobile Platform:

Malaysian doughnut and coffee lovers can now send e-gifts to anyone online or through their mobile phones and they can be redeemed at any of the Big Apple Donuts & Coffee outlets in Malaysia.

2.Social Media / Network

Big Apple Donuts & Coffee use social media platform like Facebook to share their menu and promotion to customers.

Mercedes-Benz traces its origins to Daimler-Motoren-Gesellschaft's 1901 Mercedes and Karl Benz's 1886 Benz Patent-Motorwagen, which is widely regarded as the first gasoline-powered automobile. The slogan for the brand is "the best or nothing".^[6]

Innovative use of IT:

1. Social media

Mercedes-Benz use social media platform to promote their products to new customers and its existing customers by using Facebook, Twitter and Instagram.

2. Digital Mobile Platform

Mercedes-Benz have its own application for mobile.
The Mercedes me connect app is designed for 2019 and newer vehicles. You can enjoy connected vehicle services like Remote Start, Lock/Unlock and Vehicle Monitoring, or view vehicle data like mileage, fuel level and more. 

Syarikat ini merupakan salah satu daripada 8 syarikat penerbangan lain di seluruh dunia yang mendapat pengiktirafan 5 bintang oleh Skytrax Selain All Nippon Airways, Asiana Airlines, Cathay Pacific, Garuda Indonesia, Hainan Airlines, Qatar Airways dan Singapore Airlines. Malaysia Airlines telah diberi kredit oleh IATA melalui IATA Operational Audit kerana perlaksanaan keselamatan operasinya.

1. Mobile Digital Platform : Pelanggan boleh mencari atau merancang percutian dengan menempah tiket secara atas talian seperti aplikasi Malaysia airlines dan boleh mengetahui segala jenis promosi .

2. Big Data : Malaysia Airlines boleh mengumpul data mengenai pelanggan melalui aplikasi tersebut dengan mudah dan segera. 

3. Cloud Computing : Malaysia Airlines boleh mendapatkan butiran mengenai pelanggan setiap kali mendaftar masuk dan keluar laman web serta aplikasi Malaysia Airlines

Untuk mengetahuilebih lanjut :
 https://www.malaysiaairlines.com/th/en/plan-your-trip/mh-upgrade.html    

Tealive was introduced on February 17, 2017, by Bryan Loo, who was the Loob's Chief

Executive Officer by introducing Tealive as his brand to take tea to a higher level. Chief

Executive Officer, Bryan Loo launched the brand at the Pavilion KL store near the exact spot

where he introduced the brewed tea six years ago before opening 165 branches by the end of

2016. Tealive previously known as Chatime and Cha means tea in chinese. So Chatime means

teatime. However, in early 2017, La Kaffa International, the parent company of Chatime decided

to terminate its deal with Loob Holdings, a Bryan Loo company. The agreement between La

Kaffa and Loob, was terminated due to Taiwan's disagreement over the business direction of

Chatime in Malaysia.

Innovation of IT:

1. Mobile Digital Platform
- Tealive makes no purchases on the website. But we had few fingerprint purchased through grab food, food panda and uber eat.

2. Big Data
- We offer a member card to customers where they collect points according to their terms and then customers can redeem that point at any Tealive branch.

3. Cloud Computing
- We also have our own apps where customers who log into our app will retrieve their details, such as phone numbers and emails to send update notification about Tealive.

4. Social Media
- Tealive also has websites like instagram, Facebook and Twitter where we regularly post updates such as promotions to help customers find out more about our latest promotions.