Welcome to our company! I am pleased to welcome you as a new member. To help you start well, I would like to share some rules and guidelines.

Our working hours are from 8:30 a.m. to 5:30 p.m., Monday to Friday. Please be on time and inform your manager if you are late or absent. The dress code is smart casual. Jeans are fine, but avoid T-shirts with strong prints or flip-flops.

For small talk, safe topics include weather, sports, travel, and hobbies. Please avoid politics and religion. In the office, be polite, keep your desk clean, and lower your voice when talking on the phone.

We look forward to working with you.

Best regards,
HR Manager

Dear Team,

I wanted to inform you that I will be away on business from Monday to Thursday this week. During this period, please contact Alex Johnson for any urgent matters. Alex will be your main point of contact while I am away.

To ensure a smooth workflow and avoid scheduling conflicts, please send me your planned business travel dates for the upcoming month. I would like to keep our team diary updated with everyone’s schedules.

I have attached a worklist outlining the tasks that need to be completed during my absence. Please review it carefully and make sure all items are addressed by the set deadlines.

Thank you for your cooperation and commitment.

Best regards,
Tran Linh

Dear Directors and Sales Staff,

I am pleased to inform you that our department will organize a meeting to launch our new product next month. The meeting will take place in Conference Room B at Samsung Headquarters, 123 Innovation Road, Seoul, on June 15th, 2025, from 10:00 AM to 12:00 PM.

All directors and sales staff are invited to join. The objectives are to introduce the new product, discuss sales strategies, and answer your questions. Please see the attached agenda for more details about the meeting schedule and topics.

Please arrive 10 minutes early and prepare any questions or ideas you would like to discuss. Light refreshments will be served.

Best regards,
Tran Linh
Sales Manager

Dear Marketing Officers,

Welcome to the team! I would like to introduce you to one type of advertising our company uses a lot—online social media advertising. This means we promote our products on platforms like Facebook, Instagram, and Twitter.

The main advantage of social media advertising is that we can reach a large audience quickly and easily. It is also not very expensive compared to TV or print ads. However, the disadvantage is that sometimes people ignore these ads, and we must always keep our content interesting.

Social media advertising works best for products that are modern and popular, such as smartphones, fashion items, or new apps. If you have any questions about this method, please let me know.

Best regards,
Tran Linh
Marketing Manager

Dear Ms Lee,

Thank you for your email and for telling us about your experience. I am very sorry for the problems you experienced during your stay on May 25th and 26th. Waiting 25 minutes at reception and not getting the en-suite room you booked is not the service we want to give. I also apologize for the hot room and the noise from construction.

We are working to improve our service, and your comments will help us do better. Next time you stay with us, please let me know in advance. I will make sure you receive the room you booked and a more comfortable visit.

Thank you again for your feedback.

Yours sincerely,

Mr Geiger
Rix Hotel

Dear Ms.Ling,

Thank you for letting us know about the price increase. We understand that the harvest has not been good in recent years. However, a 5% increase is difficult for us, as rice is a main ingredient in our restaurants.

We would like to ask if you can consider a smaller increase, for example, 2-3%, to help us manage our costs. We value your service and want to continue our partnership.

We promise to place our next order as usual and maintain the same payment terms. Also, please note that we have received a lower quotation from another supplier.

We hope you can review the price and let us know your decision soon.

Best regards,
Tran Linh
Purchasing Manager

Dear Madam,

I am writing to apply for the Senior Accountant position at your Karachi office. I saw the job advertisement on your website and I am very interested in joining the TCPDC company.

I hold a Bachelor's Degree in Commerce and an accounting certificate. I have more than five years of experience working as an accountant in a foreign-owned petroleum company. In my previous job, I was responsible for preparing financial statements, handling tax matters, and managing the accounting team. I am also very good at speaking and writing in English.

I believe I am suited for this position because of my strong background in accounting and tax, especially in the petroleum sector. I am hardworking, careful, and able to manage complex accounting tasks. I am sure I can help your company with accurate financial records and effective tax planning.

Thank you for considering my application. I have attached my CV with my experience and salary expectation.

Best regards,
Tran Linh

Dear Minh Hong,

I am happy to hear you are starting a new business. Based on my experience, I suggest you choose a business that matches your skills and local market demand. For example, a small café or an online shop can be a good start. Select a busy location where many people pass by each day. Offer products or services that are useful and different from your competitors. Know your target customers—such as young professionals or families—and listen to their needs.

To meet customers’ needs, give good service, and ask for their feedback. Use social media and flyers for advertising, as they are effective and not expensive. For funds, try personal savings, family support, or small business loans.

I wish you much success with your new business.

Best regards,
Tran Linh