What if I received the incorrect goods or am missing some of them? A: You have 15 days from the time you get the order to contact us if any item(s) are incorrect or missing due to our error. Within 2-4 business days of the day the issue is reported to us, we will look into it and react. After 15 days, if the client still has not reported the problem, we will assume that they have received the complete order as described on the invoice and will not be held responsible for any missing or incorrectly sent items.

The following situations could cause a delay in deliveries: 1) The item you ordered must be modified for a longer period of time. Please take note of the fact that we typically mention the customizing time in the box description. 2) If the shipping address is incomplete or incorrect, or if further verification of the order is required. 3) Service failure brought on by our shipping carriers, bad weather, a power outage, or some other unforeseen extreme circumstance that renders us unable to function. Following are few steps we must understand: 1) Kindly 

Before placing an order, take notice of the product processing and shipping times, and make sure your shipping information is accurate and full. As soon as possible, confirm your order, and when you've finished placing your order, let us know when you'll need the product if it's an emergency. 2) Once the merchandise has been mailed out, please remember to track your package. Please get in touch with us or your local express company to resolve any unique circumstances that may arise. We shall 

also keep tabs on your package and assist you. 3) If the item actually was delivered late and you no longer require it, please maintain it in its original condition and send us pictures. You can then return the item to us within 15 business days after receiving it.