A ruthless factory owner. A shuttered sewing facility. Unpaid laborers reportedly walking into a Zara store in Istanbul to attach tags saying, “I made this item you are going to buy, but I didn’t get paid for it.” It’s all part of an ugly web of events that Zara’s parent company, Inditex, has been drawn into over the last year

unionists from Spain, Germany, Bangladesh and India – show how H&M’s and Zara’s strategies to enhance the speed

and flexibility of their supply chains through digital SCM lead to similar labour process transformations along the

value chain. These transformations are characterized by the de-skilling, standardization and rationalization of tasks,

heightened work intensity and new digital forms of labour control.