The do's and don't of a Big Box Company Customer service rep by Matthew Subero https://padlet.com/matthews381/3jfxvwio5lq2 Made by Matthew Subero en-us 2017-10-17 13:14:05 UTC 2026-03-14 21:52:37 UTC hello@padlet.com The Do's matthews381 https://padlet.com/matthews381/3jfxvwio5lq2/wish/198183077    Calm voice
   Good at giving help
   Knowledgeable in company
   Can keep cool when angry customers call in
Is able to re-direct customer callers that need to be re-directed as quickly and as efficiently as possible
    ]]> 2017-10-18 12:28:59 UTC https://padlet.com/matthews381/3jfxvwio5lq2/wish/198183077 The Don'ts matthews381 https://padlet.com/matthews381/3jfxvwio5lq2/wish/198185110    Rough, angry voice'
   Unable to give help when asked
   Doesn't know anything about company other than company name
   Gets angry at angry customers
Is unable to re-direct callers adequetly or at all]]> 2017-10-18 12:33:50 UTC https://padlet.com/matthews381/3jfxvwio5lq2/wish/198185110 matthews381 https://padlet.com/matthews381/3jfxvwio5lq2/wish/198187337 2017-10-18 12:37:58 UTC https://padlet.com/matthews381/3jfxvwio5lq2/wish/198187337 matthews381 https://padlet.com/matthews381/3jfxvwio5lq2/wish/198188451 2017-10-18 12:39:36 UTC https://padlet.com/matthews381/3jfxvwio5lq2/wish/198188451