OnP Seminar 3 by Dave https://padlet.com/d_smith7/3d2ptk33pwsm Question 6 en-us 2017-05-08 12:01:20 UTC 2017-05-12 10:47:18 UTC hello@padlet.com 1 Suggest a tool d_smith7 https://padlet.com/d_smith7/3d2ptk33pwsm/wish/170481359 How does it work?
What is it good for?]]> 2017-05-08 12:01:20 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/170481359 2 Pick a tool d_smith7 https://padlet.com/d_smith7/3d2ptk33pwsm/wish/170481360 Why would you do that?]]> 2017-05-08 12:01:20 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/170481360 3 How would you use it? d_smith7 https://padlet.com/d_smith7/3d2ptk33pwsm/wish/170481361 (You can sketch it somewhere else)]]> 2017-05-08 12:01:20 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/170481361 4 Recommend d_smith7 https://padlet.com/d_smith7/3d2ptk33pwsm/wish/170481363 Where to use this,
how often,
what to expect.]]> 2017-05-08 12:01:20 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/170481363 customer journey map- allows manager to better understand customers and can identify operational inefficiencies https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448057 2017-05-12 10:20:56 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448057 4 V's? https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448067 Volume, Variety, Variation, Visability]]> 2017-05-12 10:20:59 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448067 Value analysis/ Value Engineering https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448573 2017-05-12 10:25:37 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448573 Value Analysis https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448705 breaks the product down into component parts
find the value to the customer
balance the different parts to optimise value
analyse cost of delivering each part better]]> 2017-05-12 10:26:48 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448705 Get an overview https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448740 2017-05-12 10:26:57 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448740 Value stream mapping https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448747 helps identify waste, reduce process cycle times and implement process improvement]]> 2017-05-12 10:27:00 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448747 process mapping https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448795 2017-05-12 10:27:27 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171448795 breaking down parts of a operational process and seeing where value can be added https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171449002 2017-05-12 10:29:16 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171449002 useful for sports direct to see where in the store customers are wasting time e.g. the till because of large queues or massive clothes pile that needs to be organised to improve customer satisfaction https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171449094 - good for reducing costs because you can eliminate things that don't add value ]]> 2017-05-12 10:30:07 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171449094 Why value stream mapping https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171449234 outline the flow of for example a shoe being made in china all the way to it being on the shop floor. Identify which parts of this map are actually adding value and minimise inefficiencies. 
As a low cost producer SD needs to minimise costs, this needs to be balanced with wage]]> 2017-05-12 10:31:31 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171449234 Customer Journey Mapping https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171449245 To analyse the customers journey, assess weaknesses and also how you could improve their experience 
 ]]> 2017-05-12 10:31:34 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171449245 Customer journey mapping: https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171449340 Sports direct can invest more in areas where customers spend the most time, to enhance customer experience]]> 2017-05-12 10:32:20 UTC https://padlet.com/d_smith7/3d2ptk33pwsm/wish/171449340