2) Attended a short welcome briefing session with HR

• Daily working hours

• Annual leave and occasional leave

• Working from home t&c

3) Had a office tour of each department of TMIM in Menara Hap Seng

4) Went to IT department to collect the laptop provided by company

5) Had a briefing session on the laptop usage and other TMIM applications

6) Introduced with the mentors

7) Department overview and introduced to underwriting and operation department colleagues

8) Mentors explained on the underwriting processes, TMIM general insurance products, policies and system, UW guidelines

2) Attended a briefing session about basic underwriting assessment with the team

3) Senior manager shared TMIM medical insurance products brochures, proposal form guidelines, marketing material

4) Learnt about policy wording

2) Update policy listing in Microsoft Excel

3) Learned about the PASIA system - how to update claim listing and member listing in the system

2) Attended meeting with employer supervisor about basic PA products, underwriting assessment

3) Learned about referred risk and standard risk

2)Complete a survey about travel insurance products and read through the policy wording of each products

3)Claim listing in TMIM software

2) Continued with market research

2) Completed the market research for one-way travel cover of general insurance companies in Malaysia

2) Learned about how to enter data for quotation in excel

3) Assisted in checking for pro-rata statement to update the approval in Microsoft excel

2) Assisted in blacklist action through TMIM system

2) Assisted in reissue the lapsed cases for take over referral setup

3) Assisted in blacklist action

2) Assisted in UAT & staging verification

2) Discussion with team member regarding claim listing

3) Assisted in claim listing for group HS insurance policy

2) Completed UAT referral setup

3) Read through the product disclosure sheet of travel insurance products of general insurance companies

2) Help the team to decorate for Hari Raya Celebration

2) Assisted in conducting a survey on TNG products (PA products)

3) Assisted in claim listing/ report extraction for health insurance policy

2) Assisted on product enhancement

3) Assisted in verifying on UAT referral setup

2) Assisted in blacklist setup/ action

3) Assisted in claim report extraction via P-Asia system

4) Handled with quotation listing registration

5) Assisted in handover task - RPA summary

2) Checking on the production list for referral

3) Assisted in verification of referral setup through e-cover production

4) Assisted in UAT (user acceptance testing)

• Reason : Sore throat and viral fever

2) Assisted in claim listing for group HS policy

3) Assisted in verification for Premium Ultra PA (PAU) product

2)RPA summary count

3)Assisted in claim listing extraction

4)Update the premium listing for PA products

2) Updated claim renewal bonus for PA in excel spreadsheet

3) Assisted on blacklist action through TMIM system

2)Update claim renewal bonus in Excel

3)Assist on the blacklist setup

2)Assist in claim listing and data massage in Microsoft Excel

2)Prepared claim history report

3)Update claim renewal bonus in excel spreadsheet

2)Assist on the blacklist action

2)Assist on data massage in Microsoft Excel

3)Assist on blacklist action setup

2)Assist on the blacklist set up

2)Handle on UAT verification for both personal accident and health

3)Assist on blacklist action

2)Handled on claim report and did data massage

• Viral Fever

• Wesak Day

• Approved by Employer Supervisor

2) Attended daily email

3) Assisted on the blacklist action through TMIM system

2) Assist on blacklist action setup

2) Assisted in PIDM verification for PA & Health

2) Assigned to present on the Q4 Industrial analysis report

3) Completed the presentation

4) Attended lunch with team members

2) Updated on claim renewal bonus in excel spreadsheet

2) Attended calls and emails from the team member

• Yang di-Pertuan Agong's Birthday

2) Update claim renewal bonus in excel spreadsheet

2) Assist on to convert excel to word document

2) Assist on the blacklist action through TMIM system

2) Assist on to run claim listing for individual (Health) insurance products

2) Update on claim renewal bonus

2) Attend to emails from marketing department

3) Assist on the blacklist action through TMIM production

• Approved by the employer supervisor

• HARI RAYA HAJI FESTIVAL

2) Assist to run claim listing for Group HS policy

2) Assist on blacklist action

2) Attended emails to send claim report

2)Updated on claim renewal bonus in excel spreadsheet

2) Assisted on the blacklist action through TMIM production

3) Assisted on claim listing extraction for medical policies

2)Prepared claim report for medical group policies

2) Update on policy under claim renewal bonus listing in Microsoft Excel

2) Update on policy under claim renewal bonus listing in Microsoft Excel

2)Prepare claim report for medical policies

2) Prepare claim report for medical group policies

3) Revised on Q1 industrial report of TMIM

2)Assisted to churn claim listing for medical group policy

2) Updated claim renewal bonus listing

3) Assisted on churn claim listing

4) Prepare claim report by generating pivot table analysis

• AWAL MUHARRAM 2024

2) Prepared claim report for group medical policy

2) Update the claim renewal bonus listing

2)Assisted on blacklist action for both PA and Health fraudulent claims through TMIM system

3)Update the claim renewal bonus listing

2) Assisted to churn the claim history for health group policy

2) Update on the claim renewal bonus listing

2) Attended to emails with marketing team regarding claim report submission

2)Assisted to churn the claim listing as per request by the health claim department

3)Assisted on blacklist action for PA and Health fraudulent claims

2) Update on the claim renewal listing

3) Assisted to run claim listing for health group policies

2) Handled on churn member listing data from TMIM system

3) Updated on claim renewal bonus listing

4) Farewell party by the Accident and Health underwriting team

2) Update on the claim renewal bonus listing

3) Handled on data extraction for member listing

2) Update on claim renewal bonus listing

3) Assisted on the blacklist setup through for PA and Health fraudulent claim

2) Presented on Q12024 ISM analysis report

3) Updated the claim renewal bonus listing

2) Updated claim renewal bonus listing

3) Assisted on claim history report for group medical policy

2) Updated on claim renewal bonus listing in excel spreadsheet

2) Presented on the tasks that I have done

3) Updated the claim renewal bonus listing

4) Assisted on the blacklist setup for pa and medical fraud claims

5) Handover laptop and access cards to the management