Soy Lady by Mike Johnson https://padlet.com/muckbucket/2uibrpyqm32m Making the Moment Right en-us 2016-10-24 19:52:08 UTC 2025-10-11 12:59:50 UTC hello@padlet.com Soy Lady needs personal accountability. The staff shouldn't involve the customer in how they ring it up. https://padlet.com/muckbucket/2uibrpyqm32m/wish/133312707 2016-10-26 13:34:14 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133312707 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133318902 From the customer's perspective: No matter their requests, they just want to feel valued as a customer. 

From the employee's perspective: Even though there may be some absurd requests, we should make them feel valued as customer.]]> 2016-10-26 13:48:33 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133318902 This is a trick........ https://padlet.com/muckbucket/2uibrpyqm32m/wish/133339789 2016-10-26 14:34:37 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133339789 It's Okay to say No. https://padlet.com/muckbucket/2uibrpyqm32m/wish/133364169 From a business perspective, sometimes you are better off refusing service to a customer like this, especially since all that customer is doing is costing money in time and supplies.]]> 2016-10-26 15:32:31 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133364169 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133364470 2016-10-26 15:33:07 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133364470 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133366928 Will this be on the test?]]> 2016-10-26 15:38:25 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133366928 SHAME! SHAME! https://padlet.com/muckbucket/2uibrpyqm32m/wish/133371239 Friends don't let friends use IE!]]> 2016-10-26 15:47:37 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133371239 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133374545 What in sweet googily moogily is matcha? ]]> 2016-10-26 15:54:20 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133374545 Matcha is... https://padlet.com/muckbucket/2uibrpyqm32m/wish/133374955 High grade organic ceramonial green tea. Its normally a powder and is poured with hot water and whisked to make awesome tea!]]> 2016-10-26 15:55:04 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133374955 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133375945 Legend has it the hot water is actually heated tears of all the employees that work the business.]]> 2016-10-26 15:57:02 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133375945 Employee Tears https://padlet.com/muckbucket/2uibrpyqm32m/wish/133376736 And as you can see in the story, those tears make the coffee that much better. The customer was being a pain to ensure the best brew!]]> 2016-10-26 15:58:37 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133376736 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133377222 2016-10-26 15:59:44 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133377222 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133378710 2016-10-26 16:03:09 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133378710 Or Bing.... https://padlet.com/muckbucket/2uibrpyqm32m/wish/133379208 MIKE.]]> 2016-10-26 16:04:13 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133379208 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133379987 2016-10-26 16:05:52 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133379987 Secret Shopper? https://padlet.com/muckbucket/2uibrpyqm32m/wish/133384626 2016-10-26 16:17:27 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133384626 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133387110 2016-10-26 16:23:13 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133387110 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133388974 2016-10-26 16:28:06 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133388974 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133389648 2016-10-26 16:29:52 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133389648 https://padlet.com/muckbucket/2uibrpyqm32m/wish/133390541 2016-10-26 16:32:05 UTC https://padlet.com/muckbucket/2uibrpyqm32m/wish/133390541