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      <title>M&amp;L Week 2- Little Britain  by SISC</title>
      <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e</link>
      <description>Answer the  questions in the context of Organisational Behaviour ! (Created by Esther Das) </description>
      <language>en-us</language>
      <pubDate>2021-02-14 00:49:34 UTC</pubDate>
      <lastBuildDate>2021-05-07 06:30:06 UTC</lastBuildDate>
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      <item>
         <title></title>
         <author>ma03674</author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1206479623</link>
         <description><![CDATA[<div>The receptionist was not professional at all and his behaviour was not helpful for the customers because it was an unacceptable or improper behaviour from him </div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-16 11:07:47 UTC</pubDate>
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      <item>
         <title></title>
         <author>ma03674</author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1206498451</link>
         <description><![CDATA[<div>The organisational culture was not good because you can see in the video there is no teamwork and respect between colleagues in front of theirs customers.</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-16 11:15:28 UTC</pubDate>
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      <item>
         <title></title>
         <author>ma03674</author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1206504274</link>
         <description><![CDATA[<div>Unacceptable or improper behaviour especially by the receptionist.</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-16 11:18:03 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1206504274</guid>
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      <item>
         <title></title>
         <author>sy00570</author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1210153348</link>
         <description><![CDATA[In my opinion, the management of the hospital is very loose. In the video, besides the operator, I also saw a worker handing paper towels. They were all very casual and did not show much enthusiasm for their work. I think if the hospital organizes and strengthens the training, there will be no such problem.]]></description>
         <enclosure url="" />
         <pubDate>2021-02-17 08:19:42 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1210153348</guid>
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      <item>
         <title></title>
         <author>sy00570</author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1210155655</link>
         <description><![CDATA[<div>The operator was not warm to the customers and was irresponsible in his work. This kind of behavior should not be seen in the hospital and in my opinion his work should be taken seriously rather than so casually.</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-17 08:20:27 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1210155655</guid>
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      <item>
         <title></title>
         <author>sy00570</author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1210156479</link>
         <description><![CDATA[<div><strong>Bureaucratic，Instead of treating patients first and last on a humanitarian basis, they should make seriously ill patients wait for doctors, which is wrong.</strong></div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-17 08:20:44 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1210156479</guid>
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      <item>
         <title></title>
         <author>sy00570</author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1210173037</link>
         <description><![CDATA[The hospital didn't do anything, didn't train staff and didn't have managers to manage the operators.]]></description>
         <enclosure url="" />
         <pubDate>2021-02-17 08:26:25 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1210173037</guid>
      </item>
      <item>
         <title>HUI DONG</title>
         <author></author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1223066486</link>
         <description><![CDATA[<div>AShe was very rude and uncustomer oriented</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-21 10:39:32 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1223066486</guid>
      </item>
      <item>
         <title>HUI DONG</title>
         <author></author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1223068313</link>
         <description><![CDATA[<div>This hospital is too rigid</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-21 10:40:37 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1223068313</guid>
      </item>
      <item>
         <title>HUI DONG</title>
         <author></author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1223071256</link>
         <description><![CDATA[<div>Hospital rules and regulations are too rigid, reception staff too few</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-21 10:42:25 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1223071256</guid>
      </item>
      <item>
         <title>HUI DONG</title>
         <author></author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1223074124</link>
         <description><![CDATA[<div>I think the receptionist should take humanitarianism when receiving customers. After all, life should be the most important thing in a place like a hospital</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-21 10:44:10 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1223074124</guid>
      </item>
      <item>
         <title>Caolong Han</title>
         <author></author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1225146212</link>
         <description><![CDATA[<div>I think the receptionist's reception task is very unqualified. He can't help anyone who needs help, such as pregnant women. She seems to be very anxious, but the receptionist still registers her calmly.</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-22 07:24:41 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1225146212</guid>
      </item>
      <item>
         <title>Yuumi</title>
         <author></author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1230164365</link>
         <description><![CDATA[<div>The receptionist's behavior was very unfriendly and didn't work for the customers</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-23 07:56:32 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1230164365</guid>
      </item>
      <item>
         <title>Yuumi</title>
         <author></author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1230351065</link>
         <description><![CDATA[<div>No, the staff have no organizational behavior</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-23 08:53:38 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1230351065</guid>
      </item>
      <item>
         <title>Yuumi</title>
         <author></author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1230354630</link>
         <description><![CDATA[<div>Not polite and do not dealing with customers' problems correctly</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-23 08:54:38 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1230354630</guid>
      </item>
      <item>
         <title>Yuumi</title>
         <author></author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1230357091</link>
         <description><![CDATA[<div>The approach is bureaucratic</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-23 08:55:23 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1230357091</guid>
      </item>
      <item>
         <title></title>
         <author>ma03674</author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1230359024</link>
         <description><![CDATA[<div>The approach is bureaucratic because he was treating the customers who needed hel with no respect.</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-02-23 08:56:02 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1230359024</guid>
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      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1336924717</link>
         <description><![CDATA[<div>The receptionist was rude.</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-03-22 09:32:13 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1336924717</guid>
      </item>
      <item>
         <title>management and leadership</title>
         <author>OasisYi</author>
         <link>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1501261065</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2021-05-07 06:29:58 UTC</pubDate>
         <guid>https://padlet.com/surreyiscstudygroup/2u68p5judlj7wv1e/wish/1501261065</guid>
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