That's where some colleagues in my class were having difficulties with the foreign language. They were not comfortable having to ask the teacher, as the teacher seemed careless.

I had to explain however I could the English structure and some basic explanations on how to "properly" create a sentence; it felt just astounding. How they came to me instead of the teacher, with happy faces and being grateful.

Thus, I selected this path... The path of teaching others... Maybe not only the English language but more importantly how to make a difference.

But why?

Because a small change can make a big difference.

that comes next. A pencil in my hand, its secret life

is charcoal, the wood already burnt,

a sacrifice.

Afterward, I said to myself, "Being a teacher is just giving some answers to lost students". Yet, it's more than that, I once had various teachers who taught me, that teaching is more and beyond "simple explanations" it's a long process, satisfactory, and enjoyable. I became interested in the process. I kept trying to find the answer on how this was a long process, rather than some simple answers.

Then, I began giving explanations and comparing those explanations with examples. After exemplifying I related personal stories when giving explanations; then I explained with pictures, with photos, and so on... This gave me a very foolish idea of what could be a teacher, and it seemed nice to me.

I started playing some video games, like RPG, general online games, wiz101, etc... This totally amplified my vocabulary and general skills as every day I was learning new things.

To the point where I saw not only our "student" books were useful to learn English... But other activities, like games, audios, music, the TV, etc... This was the moment I felt comfortable taking English exams. I began with YLE, KET & PET. After some noticeable preparation, playing more games, learning more, and meeting friends on games whom I could talk to I passed those exams, I actually got a pass with "merit" and "distinction" because of "games".

I thought providing the correct sources to learn English, could help your motivation, and progress as well when learning. Then, I just decided to study the career because I loved helping others as well.

This is where my call center journey begins. First, it took place in Teleperformance with a company called Vivint Smart Home, it was about technology, cameras, security, and devices that provide security to a home. I learned that I was still missing something. maybe on how to apply all the vocabulary learned on games to a call.

I decided to make notes, and every day, I made a list of words I had to use and learn appropriately when talking to a customer. At the beginning, it felt like hell. But then, it felt just like a routine.

Because of hard schedules within the university, I had to quit this job, without an alternative of changing schedules (because I didn't know).

Then, I went with Sitel, where I had to talk to customers with diabetes, and health issues. As you can tell, the type of vocabulary utilised isn't very common, but somehow because of games, I knew the majority. The prior, helped me when acquiring information (demographics, customer info, request, etc...)

After some hard work, I had to quit as I found a better job again at Teleperformance, but again; I felt like a slave, I had to answer so many calls, and do so many things at the same time. After they corrected me on so many things and told me I was doing my job "incorrectly", I decided to quit, and try to find a job directly in another country, with different standards, and identities.

I found the place and I'm currently working with them, culture, beliefs, and identities can be different, and I feel belonging to their culture. They have accepted me in different ways; which hasn't been a conflict for me.

In the end, I can not be more grateful, when helping others and when students just thank me back. Being a teacher is not just grading, or putting some digits on Excel, or a platform. It goes beyond that, it is progress, that is exhausting, yet, it brings culture back, it provides identities to students. This is why I chose this path.