Currently, as it stands, if a DDSB staff is creating the appointment and wants to invite another DDSB staff to the appointment, the 2nd DDSB staff will be added as a guest even if they have a license in on our system. What this means is the 2nd teacher will receive an email notification for the booked appointment but because they are added as a guest, this appointment will not show up on their Adracare platform calendar. This is done to safeguard the privacy of student information (DDSB staff cannot see students' information outside of their care and cannot see other staff's calendar on Adracare). 

 

If a DDSB staff would like to invite another DDSB staff as a school contact (and therefore have the appointment show up on both calendars in Adracare platform), this appointment must be booked via clerical staff who belong to the same location as both DDSB staff. Clerical Staff are currently the only ones who have access to all DDSB staff and the staff's students at their corresponding school. 

From AdraCare:  

(They) have been getting a couple of questions over support chat about inputting a "New Student" into the system. The confusion stems from if staff are to enter the parent's name+their info or the student's name+their info when creating a "New Student". Can you confirm and share internally that staff are to use the student's name for the account creation and that parents are added to appointments by entering their email address only.